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Top KPO Companies

More business owners recently agree that outsourcing is one of the most effective business process management tools in a company. Besides, one of the main advantages of outsourcing is cost saving due to the release of additional resources, both financial and organizational, and human.

Nowadays, outsourcing is considered a way to attract expert knowledge and skills partially or completely absent within the company. One of the most demanded and developing outsourcing directions at the moment is Knowledge Process Outsourcing. At KPO, the work connected with knowledge and information, requiring deep study and analysis, processing large data sets, formation and management of knowledge bases, which can be used for making strategic decisions, is performed by employees of different specialized companies.

In the case of KPO, the client company outsources processes that require specific experience, qualifications, and skills. Therefore, the choice of KPO with which you will cooperate should be taken very seriously. To optimize the selection process as much as possible, we have analyzed the KPO agencies' market and collected for you a list of top companies in the field of Knowledge Process Outsourcing.

We hope that our rating will be useful for you and help you decide about cooperation with one of the best KPO agencies.

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List of the top KPO Agencies

Updated: 15 August 2023
1st
Cenit Inc logo
< $25 / hr
50-199
2014
Pakistan, United States

Cenit Inc

Cenit, Inc is a state of the art business solutions provider for small and medium size corporations to ensure sustainable growth and maximum profits.
Service Focus
  • Software Development
  • Services
2nd
CONTACTUS Contact Center logo
Undisclosed
50-199
1997
Mexico

CONTACTUS Contact Center

We are a company specialized in designing, implementing, operating and optimizing comprehensive BPO and Contact Center services for Spanish-speaking markets. Our commitment is to become your strategic partner that allows you to focus on your core business, improve your profitability, optimize your performance indicators (KPIs) as well as minimize your labor, tax, legal and operational risks. outsourcing its customer service and sales processes.
Service Focus
  • Consulting
  • Services
3rd
Daythree Business Services logo
Undisclosed
500+
2008
Malaysia

Daythree Business Services

Daythree is an award winning global business service provider in the areas of business and knowledge process, human capital and IT services to global clientele. We specialize in optimizing Customer Experience through technology. As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative business service provider is one strategy used to reduce operating costs, gain access to specialized skills, adapt to changes in technology and regulations, improve efficiency, and redirect resources to their core business. Daythree is a leading business service provider in the region. We are a young and dynamic team, combining our knowledge in process automation and experience to improve operational outcomes for our customers. Designing from concept to process, and later to operations, we develop best practices to manage expectations of service level standards of the business and industry.
Service Focus
  • Consulting
  • Services
4th
Eminenture logo
< $25 / hr
50-199
2011
India, United Kingdom, Australia

Eminenture

Eminenture derives the true signs of intelligence and innovation from data and technology, which create the substantial future trend by strongly challenging the obsolete business practices. This is how we unlock such values that our competitors can only think about, but our customers love to frequently talk about.
Service Focus
  • Services
5th
HabileData logo
Undisclosed
500+
1992
United States

HabileData

HabileData is a leading provider of data entry services, document processing, and business process outsourcing solutions for Fortune 500 companies and other large business organizations across the industries.

Founded in 1992, our company is the strategic BPO partner for many top companies across industry sectors, including retail and ecommerce, market research and analytics, healthcare, BFSI, logistics and transportation, etc. With offshore centers in India, we at HabileData deliver cost-effective and time-bound solutions to help organizations achieve efficiency and profitability in all back-office business functions.

Service Focus
  • Design
  • Services
6th
Hi-Tech BPO logo
< $25 / hr
200-499
1992
India, United States, United Kingdom

Hi-Tech BPO

Hi-Tech BPO is a division of hitech iSolutions LLP, an award winning, ISO certified BPO company in India recognized by Dun & Bradstreet as a top BPO Company for four years in a row, delivering data processing solutions along with data and analytics since 1992.
Service Focus
  • Marketing
  • Services
7th
Live Virtual Assistants logo
< $25 / hr
10-49
2019
India

Live Virtual Assistants

LiveVA is a team of talented experts providing Virtual Assistant Services worldwide. Maintaining work-life balance is the key to staying on top of the game. We give you more time to focus on more important things by taking care of the little tasks. Maintaining work-life balance is the key to staying on top of the game and one of the easiest and surest ways of achieving this is to have a second pair of helping hand. We, at LiveVA provide that and much more for you!
Service Focus
  • Marketing
  • Design
  • Services
8th
NuView Marketing logo
Undisclosed
50-199
2014
United States

NuView Marketing

NuView Marketing is comprised of several industry leaders that joined forces to create the safest next generation business process outsourcing (BPO) organization. With a combined 60 years of contact center experience the executive team brings with it an unsurpassed knowledge of all aspects in a contact center. NuView supports the full scope of the customer lifecycle through inbound and outbound call handling, chat functions.
Service Focus
  • Services
9th
Organización gen logo
Undisclosed
200-499
1984
Colombia

Organización gen

We are an organization with more than 30 years of experience in the market, supporting 9 companies from different economic sectors. The organization is made up of an interdisciplinary team of professionals in areas such as, occupational health, psychology, law, finance and social security.
Service Focus
  • Services
10th
Orpiv logo
< $25 / hr
10-49
2014
India, Denmark

Orpiv

Staring Orpiv was an inspired decision. A few years ago, small businesses were just starting to discover the huge potential the internet held. With the growth of social media, well crafted websites were becoming increasingly important to the success of a business. However, with the high price of lead generation and website development then, many small businesses were missing out on this massive growth opportunity. We decided to offer such businesses services at a much more affordable cost. This is how we founded Orpiv, which currently employs 35 specialists with over three to fours years in experience in web development and Lead Generation. Our goal is to create engaging high quality websites and help our clients to reach there target audience in line with your business goals and strategies.
Service Focus
  • Software Development
  • Seo
  • Marketing
  • Services
11th
Dark Bears logo
<$25 / hr
50-199
2009
United States, India

Dark Bears

Dark Bears is a top Software Development Company in the USA. Founded in 2009, It is an ISO Certified, award-winning IT & Software Development Company. Since our inception, we have successfully delivered hundreds of Mobile App Development projects, Website Application Development, E-commerce Website development, Content Management Systems (CMS), Web Designing, Advanced Computing like AI, BlockChain, and IOT with 100% client satisfaction.  

Dark Bears is headed by young and enthusiastic management who aspire to Renovate the World through Technology. Our 75+ professionals are leaders in software solutions and cutting-edge technologies. In addition, we work on various languages and technologies.  

At Dark Bears, we offer hand-crafted KPO administrations that depend on your particular business prerequisites. With our savvy administrations, opportune conveyances, and ensured quality, your association can settle on educated business choices. To all the businesses who need high-quality vendors to drive their business strategy through analytics, we are a knowledge process outsourcing company helping our customers execute their core, information-related business activities. With our savvy administrations, opportune conveyances, and ensured quality, your association can settle on educated business choices and stretch out beyond your rivals. 

Dark Bears is one of the best IT companies with a great working environment that gives you growth opportunities. 

The list of IT services that we provide are: 

  • Mobile App Development; 
  • Website Development;
  • Digital Marketing (SEO, SMO, SMM, PPC); 
  • Blockchain Technology; 
  • IoT; 
  • Software Development; 
  • Systems Programming;  
  • QA Services. 
Service Focus
  • Software Development
  • Services
12th
SunTec Data logo
< $25 / hr
500+
1999
United States

SunTec Data

SunTec Data is a globally trusted data and knowledge process outsourcing partner, offering a comprehensive range of data support, data entry and management, healthcare data entry, data mining, and more services. With over 700 skilled data experts and quality analysts, we have established successful partnerships with a diverse range of businesses across multiple geographies, such as the UK, US, Australia, Germany, UAE, France, Sweden, and Canada. 

We work closely with our clients to understand their needs and how data can help them reach their goals. Our team brings together a distinctive blend of strategy, operational capacity, and business domain expertise to help our clients use their data effectively. We also keep their data safe and secure by following rigorous data protection measures.

  • 20+ Years of Experience;
  • 1200+ Projects;
  • ISO/IEC 27001:2013 Certified for Data Security; 
  • ISO 9001:2015 Certified for Data Quality;
  • HIPAA-compliant;
  • Flexible Engagement Models; 
  • 95% Client Retention Rate; 
  • State-of-the-art Communication Tools;
  • Competitive Pricing;
  • On-time Delivery;
  • Free Trial/Sample.

Partner with SunTec Data today and unlock the full potential of your data. Visit our website to learn more about how we can help you. 

Service Focus
  • Services
13th
Raya Contact Center logo
< $25 / hr
500+
2001
Egypt, United Arab Emirates

Raya Contact Center

Raya Contact Center is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering CX Management, professional, back office and Digital solutions to global clients, including global Fortune 500 companies in Europe, the Middle East, and Africa in 25 different languages.
Service Focus
  • Services
14th
R Systems logo
undisclosed
500+
1993
United States

R Systems

R Systems is a global technology and analytics services company. It helps its clients achieve speed-to-market, overcome digital barriers, and create business value with its specialized service offerings and consultative business approach. It speaks the language of business as fluently as it does the language of technology. In other words, team speaks digital. Its goal: accelerate our clients’ digital leadership.

Service Focus
  • Services
  • Consulting
15th
Voxpro logo
Undisclosed
500+
1973
Ireland

Voxpro

Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. Headquartered in Cork, we have offices in Dublin, San Francisco, Folsom, California, Bucharest and Manila. Our success is our people. Their creativity and hunger deliver compassionate, clever and robust solutions. Their talent attracts great clients whose vision engages our people.
Service Focus
  • Services
16th
IBN Technologies LLC logo
< $25 / hr
200-499
1999
United States, United Kingdom, India

IBN Technologies LLC

IBN Technologies Limited is an outsourcing specialist co-op with a client base covering the USA, UK, Middle East and India. IBN has a State of the Art Global Delivery Center in Pune, India. IBN procedures are ISO 9001:2015 / 27001 : 2013 quality ensured. In 24+ years of operation IBN has developed as driving IT and BPO outsourcing specialist organization in Hedge Fund & Other Alternative Investment industry, Finance & Accounting, CPAs, Banking, Travel, Human Resource & Retail Industry.
Service Focus
  • Consulting
  • Services
17th
Carvajal TyS MX logo
Undisclosed
200-499
1904
Mexico

Carvajal TyS MX

We work to achieve Citizens and Digital Clients, in 2020 we want to be the leading operator of information exchange platforms between the State and Citizens, companies with their customers and suppliers and health entities with their environment. We seek to transform the way in which these entities interact, contributing to the objectives of sustainable development and the construction of better opportunities for the country and the region.
Service Focus
  • Consulting
  • Services
18th
THIENTU CO.,LTD logo
< $25 / hr
500+
2000
Vietnam

THIENTU CO.,LTD

THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non voices such as (customer care services, consulting services, telesales, telemarketing, debt collection, market research, medical remind, appointment setting, web chat, email support, SMS, social media channels support, ), data entry services, document processing, image processing, content writing, da ta labeling that supports companies in industries like consumer electronics, E-commerce, bank, automotive, insurance, travel agency, telecom, logistic. With its head office in Ho Chi Minh City, Vietnam, and another 4 branches across the country. THIENTU CO., LTD offers solutions to clients within Vietnam and around the world.
Service Focus
  • Consulting
  • Services
19th
Vuesol Technologies Inc logo
Undisclosed
200-499
2015
United States

Vuesol Technologies Inc

Vuesol Technologies Inc. is a global technology services and outsourcing provider that is committed to helping customers align technology innovation with business strategy. With headquarters in the US and principle locations across five continents, Vuesol provides enterprise solutions and services, exclusive best practice offerings, mobile development, strategic application and maintenance outsourcing, as well as consulting and integration services.
Service Focus
  • Consulting
  • Services
20th
Ossisto Technlogies logo
< 25
50-199
2017
United States

Ossisto Technlogies

Ossisto provides Virtual Assistance for every possible work you could imagine. It helps help you to be independent and free of your daily or time taking chores. Company has a team of experts for every work. You name it and it will assign an assistant for you. Team understands the need of time and act accordingly.
Ossisto helps companies by providing support for Virtual Assistant, Administrative Tasks, Research, Web design, Digital Marketing, Ecommerce, Bookkeeping, Travel Assistance, business support and much more. 

Service Focus
  • Advertising
  • Consulting
  • Design
  • Marketing
  • Seo
  • Software Development
  • Services
  • Web Development
21th
Navigant Technologies Pvt. Ltd. logo
$150 - $199 / hr
500+
2003
India

Navigant Technologies Pvt. Ltd.

Navigant Technologies Private Limited (NTPL) is a global outsourcing firm headquartered in New Delhi, India. It was founded in 2003 with a single mission of delivering high quality services for clients looking to outsource their business operations. Its dedicated team of over 500 professionals cater to a complete range of BPO & KPO services for its clients spread across UK, USA, Canada and India. The BPO currently employs 600 people at a 25,000 sq. ft. facility located in New Delhi.
Service Focus
  • Advertising
  • Services
22th
Outsource2india logo
undisclosed
500+
2002
United States of America

Outsource2india

Outsource2india is a global corporation offering business process outsourcing in diverse fields such as IT, data science, outsourcing, data entry, photo editing, call center, and mortgage, among others. Founded in 1999 by Ralph Budelman, a young at heart visionary and a business backpacker, the company initially started its marketing efforts by writing about the ability in India to provide skilled software engineers, data entry workers, and technology advisories, among others to global corporations. This new content was being uploaded on a site called “Outsource2india.com” and the results were dramatic, to say the least. Tech-savvy customers searching for better and more cost-effective business solutions found the company through their search engines. Later, Ralph handed over the reins of Outsource2india to a group of Indian entrepreneurs who took the company forward.

Service Focus
  • Consulting
  • Services
23th
String Services logo
Undisclosed
50-199
2012
United States, United Kingdom, Pakistan

String Services

String Services is IT and IoT consultancy firm based in Boston, MA. Serving growing needs of businesses in IT and IoT sector with most experienced and professional people to enable its clients to best use IT in achieving their business objectives along with substantial sustainable business and corporate benefits. String Services also working on server-less decentralized technologies, Block-chain, and Artificial Neural Networks.
Service Focus
  • Consulting
  • Services
24th
Viaante Business Solutions logo
< $25 / hr
500+
2011
India

Viaante Business Solutions

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales presence in the US and UK. We are ISO 9001-2015 and ISO 27001:2013 certified along with HIPAA and PHI compliance for Healthcare clients. 

Service Focus
  • Services
  • Web Development
  • Software Development
  • Mobile App Development
  • Consulting
25th
Outcess Solutions logo
$25 - $49 / hr
200-499
2005
Nigeria

Outcess Solutions

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage.
Service Focus
  • Consulting
  • Services
26th
Tech2globe Web Solution LLP logo
$50 - $99 / hr
500+
2013
United States

Tech2globe Web Solution LLP

Tech2Globe is Web Portal and Software Development Company that helps to drive top-line revenue growth for our clients. It also offers data management services, ERP solutions, photo editing services, online marketing and ecommerce solutions as well.

Service Focus
  • Advertising
  • Consulting
  • Design
  • Marketing
  • Mobile App Development
  • Pr
  • Seo
  • Testing
  • Software Development
  • Services
  • Web Development
27th
Your Daily Task logo
< $25 / hr
50-199
2008
India

Your Daily Task

YourDailyTasks India is a subsidy company of Jplayers Outsourcing Private Limited established in 2008. It is basically one of the leading full-time Offshore Virtual Assistant companies serving global markets. Our head office is located in Mumbai, India. We are also an “Award Winning Virtual Assistant Service Provider Globally” as we are well versed with Knowledge Process Outsourcing (KPO) Services. We work round the clock providing 24/7 services to small, mid, and large sized businesses and even to busy professionals and entrepreneurs, helping to complete time-intensive tasks such as web research and document creation which in turn helps you to concentrate on the important part of your business. 

Service Focus
  • Services
28th
Zeolite for Health logo
25-49
10-49
2022
United States

Zeolite for Health

Give attention to your poor health and get on the route to a healthy lifestyle by saying yes to ZEOLITE. It is selling high-quality Zeolite prepared with the highest safety in mind. Be it poor immune health or sleep disorder problems, zeolite helps treat all types of diseases. Get now at its store.

Service Focus
  • Web Development
  • Services
29th
eluminous Technologies logo
$25 - $49 / hr
50-199
2002
United States

eluminous Technologies

eluminous started as a Web Development and Virtual Assistant company in downtown Nasik, Maharashtra, India, in 2002. Little did we know back then that our commitment to enhancing the value of time for our clients would bolster our growth to the extent that we will become a partner for over 1000 businesses in more than ten countries spread over six continents. 

Our continuous efforts to become a global virtual personal assistant service-providing company have put us in a prominent position in the virtual assistant outsourcing ecosystem. Our professionals are redefining how virtual assistance is offered. Newer technologies have opened many more fronts to minimize the conflict between humans and technology. eLuminous VA services have kept their pace in sync with the changing requirements of the industries. This has helped us tackle global business issues for established and emerging clients.

Service Focus
  • Design
  • Mobile App Development
  • Software Development
  • Services
  • Web Development
30th
eDataMine logo
< $25 / hr
50-199
2009
India

eDataMine

eDataMine is an outsourcing data digitization, document digitizing agency, based in India since 2009. We offer a range of services such as data entry, data conversion, data processing, web research, scanning, indexing, and graphic design as per the clients' requirements. We are part of ISO 9001-2008 certified company's. We provide data digitize outsourcing services globally. Visit our website and claim your free trial.
Service Focus
  • Services

Knowledge Process Outsourcing is a form of outsourcing where knowledge and information work is performed by employees of different companies or subsidiaries of a large company located in the same country or abroad.

Among the main types of KPO can be distinguished as follows:

  • Investment research services (equity, fixed income, and credit, quantitative analysis)
  • Economic research services
  • Data Analysis
  • Market analysis services
  • Evaluation of decision fairness
  • Court process outsourcing
  • Patent Research Service
  • Business operations support, analysis and management
  • Editing process outsourcing

Knowledge process outsourcing requires analytical work based on skills, experience, and judgment. As a rule, this type of service implies higher education or specialized, differentiated skills and knowledge. In contrast to business process outsourcing, when the whole process is given to the outsourcing, the processes transferred to the knowledge management outsourcing are a component of more complex processes.

KPO, as a rule, requires skills of in-depth information retrieval, technical and analytical skills, the ability to interpret information, as well as the ability to understand the issue and make the right conclusions properly. There are already a considerable number of specialists of such level who promote the idea of knowledge process outsourcing.

Benefits of hiring a KPO agency

  • Opportunity to focus on core activities.

That means stopping the development of specific competencies in the organization that is not key to the implementation of the selected strategies and creating and maintaining competitive advantages.

  • The need to improve service quality.

In this case, it means that the cost of quality begins to exceed the value added to the final goods and services, for which the consumer could pay. In this case, there is a search for external suppliers who perform similar work for less or the same cost, but with higher quality, as the main emphasis is usually on improving quality.

  • An urgent need to reduce costs.

This reason appears when an organization finds itself in a difficult situation and seeks to get rid of unnecessary costs. In other words, it is looking for more efficient suppliers who can provide acceptable quality at sufficiently low prices.

How to choose the best KPO agency?

To choose the best KPO agency that will perfectly match your business's specifics, requests, and requirements, you need to conduct a thorough analysis of potential candidates for cooperation.

Learn information about well-known KPO companies activities, check their website, find out what areas of business they have experience in and what companies they have already worked with.

It is also a good idea to get acquainted with recommendations and feedback about its work on profile forums or social networks.