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Top KPO Companies

More business owners recently agree that outsourcing is one of the most effective business process management tools in a company. Besides, one of the main advantages of outsourcing is cost saving due to the release of additional resources, both financial and organizational, and human.

Nowadays, outsourcing is considered a way to attract expert knowledge and skills partially or completely absent within the company. One of the most demanded and developing outsourcing directions at the moment is Knowledge Process Outsourcing. At KPO, the work connected with knowledge and information, requiring deep study and analysis, processing large data sets, formation and management of knowledge bases, which can be used for making strategic decisions, is performed by employees of different specialized companies.

In the case of KPO, the client company outsources processes that require specific experience, qualifications, and skills. Therefore, the choice of KPO with which you will cooperate should be taken very seriously. To optimize the selection process as much as possible, we have analyzed the KPO agencies' market and collected for you a list of top companies in the field of Knowledge Process Outsourcing.

We hope that our rating will be useful for you and help you decide about cooperation with one of the best KPO agencies.

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List of the top KPO Agencies

Updated: 01 March 2024
1st
Cenit Inc logo
< $25 / hr
50-199
2014
Pakistan, United States

Cenit Inc

Cenit, Inc is a state of the art business solutions provider for small and medium size corporations to ensure sustainable growth and maximum profits.
Service Focus
  • Software Development
  • Services
2nd
CONTACTUS Contact Center logo
Undisclosed
50-199
1997
Mexico

CONTACTUS Contact Center

We are a company specialized in designing, implementing, operating and optimizing comprehensive BPO and Contact Center services for Spanish-speaking markets. Our commitment is to become your strategic partner that allows you to focus on your core business, improve your profitability, optimize your performance indicators (KPIs) as well as minimize your labor, tax, legal and operational risks. outsourcing its customer service and sales processes.
Service Focus
  • Consulting
  • Services
3rd
Daythree Business Services logo
Undisclosed
500+
2008
Malaysia

Daythree Business Services

Daythree is an award winning global business service provider in the areas of business and knowledge process, human capital and IT services to global clientele. We specialize in optimizing Customer Experience through technology. As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative business service provider is one strategy used to reduce operating costs, gain access to specialized skills, adapt to changes in technology and regulations, improve efficiency, and redirect resources to their core business. Daythree is a leading business service provider in the region. We are a young and dynamic team, combining our knowledge in process automation and experience to improve operational outcomes for our customers. Designing from concept to process, and later to operations, we develop best practices to manage expectations of service level standards of the business and industry.
Service Focus
  • Consulting
  • Services
4th
Eminenture logo
< $25 / hr
50-199
2011
India, United Kingdom, Australia

Eminenture

Eminenture derives the true signs of intelligence and innovation from data and technology, which create the substantial future trend by strongly challenging the obsolete business practices. This is how we unlock such values that our competitors can only think about, but our customers love to frequently talk about.
Service Focus
  • Services
5th
HabileData logo
Undisclosed
500+
1992
United States

HabileData

HabileData is a leading provider of data entry services, document processing, and business process outsourcing solutions for Fortune 500 companies and other large business organizations across the industries.

Founded in 1992, our company is the strategic BPO partner for many top companies across industry sectors, including retail and ecommerce, market research and analytics, healthcare, BFSI, logistics and transportation, etc. With offshore centers in India, we at HabileData deliver cost-effective and time-bound solutions to help organizations achieve efficiency and profitability in all back-office business functions.

Service Focus
  • Design
  • Services
6th
Hi-Tech BPO logo
< $25 / hr
200-499
1992
India, United States, United Kingdom

Hi-Tech BPO

Hi-Tech BPO is a division of hitech iSolutions LLP, an award winning, ISO certified BPO company in India recognized by Dun & Bradstreet as a top BPO Company for four years in a row, delivering data processing solutions along with data and analytics since 1992.
Service Focus
  • Marketing
  • Services
7th
Live Virtual Assistants logo
< $25 / hr
10-49
2019
India

Live Virtual Assistants

LiveVA is a team of talented experts providing Virtual Assistant Services worldwide. Maintaining work-life balance is the key to staying on top of the game. We give you more time to focus on more important things by taking care of the little tasks. Maintaining work-life balance is the key to staying on top of the game and one of the easiest and surest ways of achieving this is to have a second pair of helping hand. We, at LiveVA provide that and much more for you!
Service Focus
  • Marketing
  • Design
  • Services
8th
NuView Marketing logo
Undisclosed
50-199
2014
United States

NuView Marketing

NuView Marketing is comprised of several industry leaders that joined forces to create the safest next generation business process outsourcing (BPO) organization. With a combined 60 years of contact center experience the executive team brings with it an unsurpassed knowledge of all aspects in a contact center. NuView supports the full scope of the customer lifecycle through inbound and outbound call handling, chat functions.
Service Focus
  • Services
9th
Organización gen logo
Undisclosed
200-499
1984
Colombia

Organización gen

We are an organization with more than 30 years of experience in the market, supporting 9 companies from different economic sectors. The organization is made up of an interdisciplinary team of professionals in areas such as, occupational health, psychology, law, finance and social security.
Service Focus
  • Services
10th
Orpiv logo
< $25 / hr
10-49
2014
India, Denmark

Orpiv

Staring Orpiv was an inspired decision. A few years ago, small businesses were just starting to discover the huge potential the internet held. With the growth of social media, well crafted websites were becoming increasingly important to the success of a business. However, with the high price of lead generation and website development then, many small businesses were missing out on this massive growth opportunity. We decided to offer such businesses services at a much more affordable cost. This is how we founded Orpiv, which currently employs 35 specialists with over three to fours years in experience in web development and Lead Generation. Our goal is to create engaging high quality websites and help our clients to reach there target audience in line with your business goals and strategies.
Service Focus
  • Software Development
  • Seo
  • Marketing
  • Services
11th
Dark Bears logo
<$25 / hr
50-199
2009
United States, India

Dark Bears

Dark Bears is a top Software Development Company in the USA. Founded in 2009, It is an ISO Certified, award-winning IT & Software Development Company. Since our inception, we have successfully delivered hundreds of Mobile App Development projects, Website Application Development, E-commerce Website development, Content Management Systems (CMS), Web Designing, Advanced Computing like AI, BlockChain, and IOT with 100% client satisfaction.  

Dark Bears is headed by young and enthusiastic management who aspire to Renovate the World through Technology. Our 75+ professionals are leaders in software solutions and cutting-edge technologies. In addition, we work on various languages and technologies.  

At Dark Bears, we offer hand-crafted KPO administrations that depend on your particular business prerequisites. With our savvy administrations, opportune conveyances, and ensured quality, your association can settle on educated business choices. To all the businesses who need high-quality vendors to drive their business strategy through analytics, we are a knowledge process outsourcing company helping our customers execute their core, information-related business activities. With our savvy administrations, opportune conveyances, and ensured quality, your association can settle on educated business choices and stretch out beyond your rivals. 

Dark Bears is one of the best IT companies with a great working environment that gives you growth opportunities. 

The list of IT services that we provide are: 

  • Mobile App Development; 
  • Website Development;
  • Digital Marketing (SEO, SMO, SMM, PPC); 
  • Blockchain Technology; 
  • IoT; 
  • Software Development; 
  • Systems Programming;  
  • QA Services. 
Service Focus
  • Software Development
  • Services
12th
SunTec Data logo
< $25 / hr
500+
1999
United States

SunTec Data

SunTec Data is a globally trusted data and knowledge process outsourcing partner, offering a comprehensive range of data support, data entry and management, healthcare data entry, data mining, and more services. With over 700 skilled data experts and quality analysts, we have established successful partnerships with a diverse range of businesses across multiple geographies, such as the UK, US, Australia, Germany, UAE, France, Sweden, and Canada. 

We work closely with our clients to understand their needs and how data can help them reach their goals. Our team brings together a distinctive blend of strategy, operational capacity, and business domain expertise to help our clients use their data effectively. We also keep their data safe and secure by following rigorous data protection measures.

  • 20+ Years of Experience;
  • 1200+ Projects;
  • ISO/IEC 27001:2013 Certified for Data Security; 
  • ISO 9001:2015 Certified for Data Quality;
  • HIPAA-compliant;
  • Flexible Engagement Models; 
  • 95% Client Retention Rate; 
  • State-of-the-art Communication Tools;
  • Competitive Pricing;
  • On-time Delivery;
  • Free Trial/Sample.

Partner with SunTec Data today and unlock the full potential of your data. Visit our website to learn more about how we can help you. 

Service Focus
  • Services
13th
Raya Contact Center logo
< $25 / hr
500+
2001
Egypt, United Arab Emirates

Raya Contact Center

Raya Contact Center is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering CX Management, professional, back office and Digital solutions to global clients, including global Fortune 500 companies in Europe, the Middle East, and Africa in 25 different languages.
Service Focus
  • Services
14th
R Systems logo
undisclosed
500+
1993
United States

R Systems

R Systems is a global technology and analytics services company. It helps its clients achieve speed-to-market, overcome digital barriers, and create business value with its specialized service offerings and consultative business approach. It speaks the language of business as fluently as it does the language of technology. In other words, team speaks digital. Its goal: accelerate our clients’ digital leadership.

Service Focus
  • Services
  • Consulting
15th
Voxpro logo
Undisclosed
500+
1973
Ireland

Voxpro

Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. Headquartered in Cork, we have offices in Dublin, San Francisco, Folsom, California, Bucharest and Manila. Our success is our people. Their creativity and hunger deliver compassionate, clever and robust solutions. Their talent attracts great clients whose vision engages our people.
Service Focus
  • Services
16th
KG Invicta Services logo
Undisclosed
500+
1994
India, Malaysia, United States, Belize, United Arab Emirates

KG Invicta Services

KG Invicta Services Private Limited offers comprehensive business support services including HR Services, Contact Center Services, Healthcare RCM, and Back-Office Management. KGIS has always been a visionary and has pioneered the growth of IT/ITES in Coimbatore (India) since 1994. KGIS leverages world-class processes, industry expertise, functional experience; feature-rich customized solutions, operational excellence, infrastructure, proprietary platforms, innovative tools, highly trained employees, and state-of-the-art technology to deliver our clients world-class outcomes. KGIS has over 20 years of experience in the industry and successful partnerships with global market players, we offer tailored Revenue Cycle Management Solutions designed specifically for client needs. KGIS offers custom-tailored solutions to meet client needs and their end customer needs and are typically provided via delivery centers in India. We offer end-to-end multi-channel integrated business services that help improve our clients’ efficiency and performance while delivering measurable results that meet all service and legal requirements. KG Invicta Services Private Limited has a growing global presence with more than 2000 employees and is headquartered in Coimbatore (India).
Service Focus
  • Services
  • Software Development
  • Consulting
17th
GoSource logo
$25 - $49 / hr
200-499
2016
United States

GoSource

At GoSource, we specialize in a wide range of areas, from expert Medical billing and Mortgage services to top-notch Appraisal, Digital Marketing, and IT solutions. With a dedicated team of professionals and a proven track record, we're here to help your business thrive. Welcome to the future of efficient and reliable operations with GoSource!

Our Mission

To drive progress and elevate industries through an innovative blend of advanced technology and exceptional services, empowering our clients to thrive in an ever-evolving business landscape.

Our Vission

To be at the front of transformative change, leveraging cutting-edge technology and unwavering service excellence, while inspiring a brighter future for the industries we serve.

Our Purpose

To be the driving force behind industries’ continuous growth and transformation, leveraging technology and delivering quality services that positively impact lives and propel progress.

Service Focus
  • Services
18th
IBN Technologies LLC logo
< $25 / hr
200-499
1999
United States, United Kingdom, India

IBN Technologies LLC

IBN Technologies Limited is an outsourcing specialist co-op with a client base covering the USA, UK, Middle East and India. IBN has a State of the Art Global Delivery Center in Pune, India. IBN procedures are ISO 9001:2015 / 27001 : 2013 quality ensured. In 24+ years of operation IBN has developed as driving IT and BPO outsourcing specialist organization in Hedge Fund & Other Alternative Investment industry, Finance & Accounting, CPAs, Banking, Travel, Human Resource & Retail Industry.
Service Focus
  • Consulting
  • Services
19th
Carvajal TyS MX logo
Undisclosed
200-499
1904
Mexico

Carvajal TyS MX

We work to achieve Citizens and Digital Clients, in 2020 we want to be the leading operator of information exchange platforms between the State and Citizens, companies with their customers and suppliers and health entities with their environment. We seek to transform the way in which these entities interact, contributing to the objectives of sustainable development and the construction of better opportunities for the country and the region.
Service Focus
  • Consulting
  • Services
20th
THIENTU CO.,LTD logo
< $25 / hr
500+
2000
Vietnam

THIENTU CO.,LTD

THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non voices such as (customer care services, consulting services, telesales, telemarketing, debt collection, market research, medical remind, appointment setting, web chat, email support, SMS, social media channels support, ), data entry services, document processing, image processing, content writing, da ta labeling that supports companies in industries like consumer electronics, E-commerce, bank, automotive, insurance, travel agency, telecom, logistic. With its head office in Ho Chi Minh City, Vietnam, and another 4 branches across the country. THIENTU CO., LTD offers solutions to clients within Vietnam and around the world.
Service Focus
  • Consulting
  • Services
21th
Vuesol Technologies Inc logo
Undisclosed
200-499
2015
United States

Vuesol Technologies Inc

Vuesol Technologies Inc. is a global technology services and outsourcing provider that is committed to helping customers align technology innovation with business strategy. With headquarters in the US and principle locations across five continents, Vuesol provides enterprise solutions and services, exclusive best practice offerings, mobile development, strategic application and maintenance outsourcing, as well as consulting and integration services.
Service Focus
  • Consulting
  • Services
22th
Ossisto Technlogies logo
< 25
50-199
2017
United States

Ossisto Technlogies

Ossisto provides Virtual Assistance for every possible work you could imagine. It helps help you to be independent and free of your daily or time taking chores. Company has a team of experts for every work. You name it and it will assign an assistant for you. Team understands the need of time and act accordingly.
Ossisto helps companies by providing support for Virtual Assistant, Administrative Tasks, Research, Web design, Digital Marketing, Ecommerce, Bookkeeping, Travel Assistance, business support and much more. 

Service Focus
  • Advertising
  • Consulting
  • Design
  • Marketing
  • Seo
  • Software Development
  • Services
  • Web Development
23th
Navigant Technologies Pvt. Ltd. logo
$150 - $199 / hr
500+
2003
India

Navigant Technologies Pvt. Ltd.

Navigant Technologies Private Limited (NTPL) is a global outsourcing firm headquartered in New Delhi, India. It was founded in 2003 with a single mission of delivering high quality services for clients looking to outsource their business operations. Its dedicated team of over 500 professionals cater to a complete range of BPO & KPO services for its clients spread across UK, USA, Canada and India. The BPO currently employs 600 people at a 25,000 sq. ft. facility located in New Delhi.
Service Focus
  • Advertising
  • Services
24th
Outsource2india logo
undisclosed
500+
2002
United States of America

Outsource2india

Outsource2india is a global corporation offering business process outsourcing in diverse fields such as IT, data science, outsourcing, data entry, photo editing, call center, and mortgage, among others. Founded in 1999 by Ralph Budelman, a young at heart visionary and a business backpacker, the company initially started its marketing efforts by writing about the ability in India to provide skilled software engineers, data entry workers, and technology advisories, among others to global corporations. This new content was being uploaded on a site called “Outsource2india.com” and the results were dramatic, to say the least. Tech-savvy customers searching for better and more cost-effective business solutions found the company through their search engines. Later, Ralph handed over the reins of Outsource2india to a group of Indian entrepreneurs who took the company forward.

Service Focus
  • Consulting
  • Services
25th
SunTec India logo
< $25 / hr
500+
1999
United States

SunTec India

SunTec India is a multi-process IT and business process outsourcing firm with an industry experience of over 20 years across multiple domains and industry niches. With a seasoned team of 1500+ professionals, our company specializes in providing bespoke data entry, eCommerce data support, digital marketing, website development, mobile app development, and photo editing services. We are headquartered in New Delhi, India, and are trusted by global enterprises for reliable and cost-effective outsourcing solutions. We have a strong clientele with more than 8530 clients across 50 countries (US, Canada, UK, Australia, Sweden, Germany, France, Norway, Switzerland, and Singapore). Combining the use of high-end tools and a human-in-the-loop approach, we have established ourselves as a pioneer in the business outsourcing domain. 

Company Advantage: 

  • ISO/IEC 27001:2013 certified for Data Security; 
  • ISO 9001:2015 certified for Data Quality; 
  • HIPAA-compliant;
  • CMMI level 3 certified; 
  • 8530+ clients around the globe;
  • Use of leading collaboration tools; 
  • Support for all industry verticals; 
  • A team of skilled and experienced professionals; 
  • Flexible hiring models; 
  • Competitive Pricing; 
  • Multi-time zone compatibility; 
  • Amazon Service Provider Network Partner; 
  • Shopify Solutions Partner. 

For more information or to get in contact with us for a free consultation, visit our website. 

Service Focus
  • Advertising
  • Design
  • Web Development
  • Software Development
  • Seo
  • Services
  • Marketing
  • Mobile App Development
26th
String Services logo
Undisclosed
50-199
2012
United States, United Kingdom, Pakistan

String Services

String Services is IT and IoT consultancy firm based in Boston, MA. Serving growing needs of businesses in IT and IoT sector with most experienced and professional people to enable its clients to best use IT in achieving their business objectives along with substantial sustainable business and corporate benefits. String Services also working on server-less decentralized technologies, Block-chain, and Artificial Neural Networks.
Service Focus
  • Consulting
  • Services
27th
CapActix Business Solutions logo
$50 - $99 / hr
50-199
2017
India, United States, Austria, South Africa, Canada, United Arab Emirates

CapActix Business Solutions

We are one of the leading offshore companies that offer the best in the industry staffing solutions to CPAs, accounting firms, and other companies. We are a certified company holding prestigious certificates: GDPR and ISO 9001:2015, 27001:2013.

Our versatile team of accounting experts, bookkeepers, and CFOs offloads stress and provides outstanding returns to our elite clients.

Accounting

We are renowned for our offshore accounting outsourcing services that cover all sorts of financial management and accounting jobs to give a perfect one-stop solution for all your accounting needs and demands. The best tools, infrastructure, and expertise give us a competitive edge.  

Bookkeeping

With our remote bookkeeping outsourcing services, we are empowering small to large scaled CPAs, businesses, and enterprises. Our qualified bookkeepers hold rich experience in handling divest clients and their accounting books with the utmost efficiency and accuracy using their preferred bookkeeping tools.

Audit

Our on-demand audit support services drive a business to put a strong foundation of growth and success with unbiased auditing of your accounting and financial books and other documents. We follow a guided approach to provide the best returns on your investment with the best audit support services.

Tax Preparation 

We are one of the foremost offshore companies that offer tailored outsourced tax preparation services. Whether you need help managing your investment to save maximum tax or if you want to get rid of the pressure of the last-minute havoc during the tax season, our expert tax preparers are here to help. 

Virtual CFO

We provide personalized CFO outsourcing services to put the most experienced virtual CFO at your disposal. Maximize your benefits by hiring an interim CFO or a virtual CFO for full time or part time at less than 75% of expenses.

Digital Transformation 

In today's business landscape, digital transformation isn't just change; it's about achieving real results. At CapActix, we're dedicated to ensuring your digital journey is a success. With our strategic expertise and technology know-how, we help integrate innovation, driving growth and tangible outcomes.

We provide wide-ranging staffing and accounting management solutions. For more details, Visit the CapActix Business Solutions.

Service Focus
  • Software Development
  • Services
28th
Viaante Business Solutions logo
< $25 / hr
500+
2011
India

Viaante Business Solutions

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales presence in the US and UK. We are ISO 9001-2015 and ISO 27001:2013 certified along with HIPAA and PHI compliance for Healthcare clients. 

Service Focus
  • Services
  • Web Development
  • Software Development
  • Mobile App Development
  • Consulting
29th
Outcess Solutions logo
$25 - $49 / hr
200-499
2005
Nigeria

Outcess Solutions

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage.
Service Focus
  • Consulting
  • Services
30th
Tech2globe Web Solution LLP logo
$50 - $99 / hr
500+
2013
United States

Tech2globe Web Solution LLP

Tech2Globe is Web Portal and Software Development Company that helps to drive top-line revenue growth for our clients. It also offers data management services, ERP solutions, photo editing services, online marketing and ecommerce solutions as well.

Service Focus
  • Advertising
  • Consulting
  • Design
  • Marketing
  • Mobile App Development
  • Pr
  • Seo
  • Testing
  • Software Development
  • Services
  • Web Development

Knowledge Process Outsourcing is a form of outsourcing where knowledge and information work is performed by employees of different companies or subsidiaries of a large company located in the same country or abroad.

Among the main types of KPO can be distinguished as follows:

  • Investment research services (equity, fixed income, and credit, quantitative analysis)
  • Economic research services
  • Data Analysis
  • Market analysis services
  • Evaluation of decision fairness
  • Court process outsourcing
  • Patent Research Service
  • Business operations support, analysis and management
  • Editing process outsourcing

Knowledge process outsourcing requires analytical work based on skills, experience, and judgment. As a rule, this type of service implies higher education or specialized, differentiated skills and knowledge. In contrast to business process outsourcing, when the whole process is given to the outsourcing, the processes transferred to the knowledge management outsourcing are a component of more complex processes.

KPO, as a rule, requires skills of in-depth information retrieval, technical and analytical skills, the ability to interpret information, as well as the ability to understand the issue and make the right conclusions properly. There are already a considerable number of specialists of such level who promote the idea of knowledge process outsourcing.

Benefits of hiring a KPO agency

  • Opportunity to focus on core activities.

That means stopping the development of specific competencies in the organization that is not key to the implementation of the selected strategies and creating and maintaining competitive advantages.

  • The need to improve service quality.

In this case, it means that the cost of quality begins to exceed the value added to the final goods and services, for which the consumer could pay. In this case, there is a search for external suppliers who perform similar work for less or the same cost, but with higher quality, as the main emphasis is usually on improving quality.

  • An urgent need to reduce costs.

This reason appears when an organization finds itself in a difficult situation and seeks to get rid of unnecessary costs. In other words, it is looking for more efficient suppliers who can provide acceptable quality at sufficiently low prices.

How to choose the best KPO agency?

To choose the best KPO agency that will perfectly match your business's specifics, requests, and requirements, you need to conduct a thorough analysis of potential candidates for cooperation.

Learn information about well-known KPO companies activities, check their website, find out what areas of business they have experience in and what companies they have already worked with.

It is also a good idea to get acquainted with recommendations and feedback about its work on profile forums or social networks.