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Top KPO Companies

More business owners recently agree that outsourcing is one of the most effective business process management tools in a company. Besides, one of the main advantages of outsourcing is cost saving due to the release of additional resources, both financial and organizational, and human.

Nowadays, outsourcing is considered a way to attract expert knowledge and skills partially or completely absent within the company. One of the most demanded and developing outsourcing directions at the moment is Knowledge Process Outsourcing. At KPO, the work connected with knowledge and information, requiring deep study and analysis, processing large data sets, formation and management of knowledge bases, which can be used for making strategic decisions, is performed by employees of different specialized companies.

In the case of KPO, the client company outsources processes that require specific experience, qualifications, and skills. Therefore, the choice of KPO with which you will cooperate should be taken very seriously. To optimize the selection process as much as possible, we have analyzed the KPO agencies' market and collected for you a list of top companies in the field of Knowledge Process Outsourcing.

We hope that our rating will be useful for you and help you decide about cooperation with one of the best KPO agencies.

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List of the top KPO Agencies

Updated: 27 March 2023
1st
< $25 / hr
50-199
2014
Pakistan, United States

Cenit Inc

Cenit, Inc is a state of the art business solutions provider for small and medium size corporations to ensure sustainable growth and maximum profits.

Service Focus

  • Software Development
  • Services
2nd
Undisclosed
50-199
1997
Mexico

CONTACTUS Contact Center

We are a company specialized in designing, implementing, operating and optimizing comprehensive BPO and Contact Center services for Spanish-speaking markets. Our commitment is to become your strategic partner that allows you to focus on your core business, improve your profitability, optimize your performance indicators (KPIs) as well as minimize your labor, tax, legal and operational risks. outsourcing its customer service and sales processes.

Service Focus

  • Consulting
  • Services
3rd
Undisclosed
500+
2008
Malaysia

Daythree Business Services

Daythree is an award winning global business service provider in the areas of business and knowledge process, human capital and IT services to global clientele. We specialize in optimizing Customer Experience through technology. As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative business service provider is one strategy used to reduce operating costs, gain access to specialized skills, adapt to changes in technology and regulations, improve efficiency, and redirect resources to their core business. Daythree is a leading business service provider in the region. We are a young and dynamic team, combining our knowledge in process automation and experience to improve operational outcomes for our customers. Designing from concept to process, and later to operations, we develop best practices to manage expectations of service level standards of the business and industry.

Service Focus

  • Consulting
  • Services
4th
< $25 / hr
50-199
2011
India, United Kingdom, Australia

Eminenture

Eminenture derives the true signs of intelligence and innovation from data and technology, which create the substantial future trend by strongly challenging the obsolete business practices. This is how we unlock such values that our competitors can only think about, but our customers love to frequently talk about.

Service Focus

  • Services
5th
Undisclosed
500+
1992
United States

HabileData

HabileData is a leading provider of data entry services, document processing, and business process outsourcing solutions for Fortune 500 companies and other large business organizations across the industries.

Founded in 1992, our company is the strategic BPO partner for many top companies across industry sectors, including retail and ecommerce, market research and analytics, healthcare, BFSI, logistics and transportation, etc. With offshore centers in India, we at HabileData deliver cost-effective and time-bound solutions to help organizations achieve efficiency and profitability in all back-office business functions.

Service Focus

  • Design
  • Services
6th
< $25 / hr
200-499
1992
India, United States, United Kingdom

Hi-Tech BPO

Hi-Tech BPO is a division of hitech iSolutions LLP, an award winning, ISO certified BPO company in India recognized by Dun & Bradstreet as a top BPO Company for four years in a row, delivering data processing solutions along with data and analytics since 1992.

Service Focus

  • Marketing
  • Services
7th
< $25 / hr
10-49
2019
India

Live Virtual Assistants

LiveVA is a team of talented experts providing Virtual Assistant Services worldwide. Maintaining work-life balance is the key to staying on top of the game. We give you more time to focus on more important things by taking care of the little tasks. Maintaining work-life balance is the key to staying on top of the game and one of the easiest and surest ways of achieving this is to have a second pair of helping hand. We, at LiveVA provide that and much more for you!

Service Focus

  • Marketing
  • Design
  • Services
8th
Undisclosed
50-199
2014
United States

NuView Marketing

NuView Marketing is comprised of several industry leaders that joined forces to create the safest next generation business process outsourcing (BPO) organization. With a combined 60 years of contact center experience the executive team brings with it an unsurpassed knowledge of all aspects in a contact center. NuView supports the full scope of the customer lifecycle through inbound and outbound call handling, chat functions.

Service Focus

  • Services
9th
Undisclosed
200-499
1984
Colombia

Organización gen

We are an organization with more than 30 years of experience in the market, supporting 9 companies from different economic sectors. The organization is made up of an interdisciplinary team of professionals in areas such as, occupational health, psychology, law, finance and social security.

Service Focus

  • Services
10th
< $25 / hr
10-49
2014
India, Denmark

Orpiv

Staring Orpiv was an inspired decision. A few years ago, small businesses were just starting to discover the huge potential the internet held. With the growth of social media, well crafted websites were becoming increasingly important to the success of a business. However, with the high price of lead generation and website development then, many small businesses were missing out on this massive growth opportunity. We decided to offer such businesses services at a much more affordable cost. This is how we founded Orpiv, which currently employs 35 specialists with over three to fours years in experience in web development and Lead Generation. Our goal is to create engaging high quality websites and help our clients to reach there target audience in line with your business goals and strategies.

Service Focus

  • Software Development
  • Seo
  • Marketing
  • Services
11th
<$25 / hr
50-199
2009
United States, India

Dark Bears

Dark Bears is a top Software Development Company in the USA. Founded in 2009, It is an ISO Certified, award-winning IT & Software Development Company. Since our inception, we have successfully delivered hundreds of Mobile App Development projects, Website Application Development, E-commerce Website development, Content Management Systems (CMS), Web Designing, Advanced Computing like AI, BlockChain, and IOT with 100% client satisfaction.  

Dark Bears is headed by young and enthusiastic management who aspire to Renovate the World through Technology. Our 75+ professionals are leaders in software solutions and cutting-edge technologies. In addition, we work on various languages and technologies.  

At Dark Bears, we offer hand-crafted KPO administrations that depend on your particular business prerequisites. With our savvy administrations, opportune conveyances, and ensured quality, your association can settle on educated business choices. To all the businesses who need high-quality vendors to drive their business strategy through analytics, we are a knowledge process outsourcing company helping our customers execute their core, information-related business activities. With our savvy administrations, opportune conveyances, and ensured quality, your association can settle on educated business choices and stretch out beyond your rivals. 

Dark Bears is one of the best IT companies with a great working environment that gives you growth opportunities. 

The list of IT services that we provide are: 

  • Mobile App Development; 
  • Website Development;
  • Digital Marketing (SEO, SMO, SMM, PPC); 
  • Blockchain Technology; 
  • IoT; 
  • Software Development; 
  • Systems Programming;  
  • QA Services. 

Service Focus

  • Software Development
  • Services
12th
25-49
10-49
2018
USA

3d Cube Bpo

Outsourcing has become a much broader term nowadays with so many sectors coming in a day. It has thrived for excellence and taken this term to a new dimension through extensive offerings in sectors like Finance, IT, Administration and more.
Team aims at offering world-class BPO and KPO services across a multitude of sectors and satisfying its global client base. When you choose to collaborate with it, company ensures you receive a professional service at par expectance. 

Service Focus

  • Advertising
  • Consulting
  • Mobile App Development
  • Seo
  • Services
  • Software Development
  • Web Development
13th
$25 - $49 / hr
200-499
2013
United Arab Emirates, United States, United Kingdom, India

App Development Dubai

Welcome to Code Brew Labs A Leading Mobile App Development Company In Dubai it is a big bunch of expert app developers in Dubai who are always looking for the next big challenge. Its understanding of the changing trends of the technological world helps us stay ahead of the competition.

Code Brew Labs is an authorized & recognized It solution company. Since 2013, team has excelled in services like mobile app development, blockchain development, UI/UX design, digital marketing, analytics, and much more. Team has delivered the finest range of tech solutions to 10,000+ businesses across 150+ Countries. Some of the popular clientele we’ve served are BharatPe, Gradeup, Nizcare, SML Isuzu, PostPe, Nielsen, 12% Club, etc. Its team of business analysts, digital product strategists, user experience designers, and app developers ensure 100% client satisfaction through its services and build steadfast relationships with them.

Service Focus

  • Mobile App Development
  • Web Development
  • Services
  • Consulting
  • Design
  • Marketing
  • Software Development
  • Testing
  • Seo
  • Pr
14th
100-149
50-199
2021
India

Beleaf Technologies

Blockchain Development

Service Focus

  • Mobile App Development
  • Seo
  • Testing
  • Software Development
  • Services
  • Consulting
  • Design
  • Marketing
  • Pr
  • Web Development
15th
Undisclosed
200-499
1904
Mexico

Carvajal TyS MX

We work to achieve Citizens and Digital Clients, in 2020 we want to be the leading operator of information exchange platforms between the State and Citizens, companies with their customers and suppliers and health entities with their environment. We seek to transform the way in which these entities interact, contributing to the objectives of sustainable development and the construction of better opportunities for the country and the region.

Service Focus

  • Consulting
  • Services
16th
$25 - $49 / hr
50-199
2021
India

Covrize It Solutions Private Limited

Covrize is an IT outsourcing company founded in the year 2021 that helps to build your business in the right direction. Team has Delivered 20+ Large Size enterprise projects with projects recognized & applauded by the Indian Government. Here it can offer you different types of services like Digital Transformation, UI/UX Design, Consulting, and many more. Covrize helps you to take your business to the next level as per your IT requirement.

Service Focus

  • Design
  • Consulting
  • Mobile App Development
  • Testing
  • Software Development
  • Services
  • Seo
  • Marketing
  • Web Development
  • Advertising
17th
< 25
50-199
2016
India

Data Entry Inc.

The primary goal of Data Entry Inc. is to provide services like data collection services, data entry services, data processing services, conversion services, web research services, typing services, transcription services, photo editing services, and IT services. It is due to the dedication and passion of Its professionals that it has grown so rapidly. Gaurang Khatavkar began this journey with a few members in November 2016 when he had the vision to provide qualitative services to numerous businesses around the globe to reduce their tasks and achieve their objectives more effectively.
Data Entry Inc., located in Ahmedabad, Gujarat, provides world-class services to global clients in countries like the USA, UK, Canada, Australia, UAE, etc. Team maintains adequate network connectivity and equipment as it is not feasible to have any glitches during the process. Data Entry Inc.'s business development is impacted by timely delivery, as well as its business opportunities.

Service Focus

  • Services
18th
< $25 / hr
50-199
2009
India

eDataMine

eDataMine is an outsourcing data digitization, document digitizing agency, based in India since 2009. We offer a range of services such as data entry, data conversion, data processing, web research, scanning, indexing, and graphic design as per the clients' requirements. We are part of ISO 9001-2008 certified company's. We provide data digitize outsourcing services globally. Visit our website and claim your free trial.

Service Focus

  • Services
19th
< 25
50-199
2002
India

eluminous technologies pvt. ltd.

eluminous started as a Web Development and Virtual Assistant company in downtown Nasik, Maharashtra, India, in 2002. Little did we know back then that our commitment to enhancing the value of time for our clients would bolster our growth to the extent that we will become a partner for over 1000 businesses in more than ten countries spread over six continents. Our continuous efforts to become a global virtual personal assistant service-providing company have put us in a prominent position in the virtual assistant outsourcing ecosystem. Our professionals are redefining how virtual assistance is offered. Newer technologies have opened many more fronts to minimize the conflict between humans and technology. eLuminous VA services have kept their pace in sync with the changing requirements of the industries. This has helped us tackle global business issues for established and emerging clients.

Service Focus

  • Services
20th
25-49
10-49
2
India

IIDIKA BUSINESS ADVISORS LLP

Our unique combination of consulting, knowledge assurance and supportive services makes organizations more resilient, and in turn inspires trust in their products, systems, and services. IIDKA plays a strong handholding in outsourcing services procuring Paralegal , legal and documentation services. On the other hand IIDIKA runs a consultancy business for strategic growth of startups making them sustainable.

Service Focus

  • Services
21th
100-149
50-199
1
India, United States

Incrementors Web Solutions

The Incrementors have been awarded the fastest growing digital marketing agency in 2021, having offices in multiple locations which include New Delhi, Sacramento, Alberta, Ontario, Toronto & New Jersey. The group is led by Shiv Gupta, co-founder and head of growth at Incrementors.

Service Focus

  • Seo
  • Marketing
  • Advertising
  • Consulting
  • Design
  • Pr
  • Testing
  • Services
  • Web Development
22th
$150 - $199 / hr
500+
2003
India

Navigant Technologies Private Limited

Navigant Technologies Private Limited (NTPL) is a global outsourcing firm headquartered in New Delhi, India. It was founded in 2003 with a single mission of delivering high quality services for clients looking to outsource their business operations. Its dedicated team of over 500 professionals cater to a complete range of BPO & KPO services for its clients spread across UK, USA, Canada and India. The BPO currently employs 500 people at a 25,000 sq. ft. facility located in New Delhi.

Service Focus

  • Services
23th
$150 - $199 / hr
500+
2003
India

Navigant Technologies Pvt. Ltd.

Navigant Technologies Private Limited (NTPL) is a global outsourcing firm headquartered in New Delhi, India. It was founded in 2003 with a single mission of delivering high quality services for clients looking to outsource their business operations. Its dedicated team of over 500 professionals cater to a complete range of BPO & KPO services for its clients spread across UK, USA, Canada and India. The BPO currently employs 600 people at a 25,000 sq. ft. facility located in New Delhi.

Service Focus

  • Advertising
  • Services
24th
< 25
50-199
2017
United States

Ossisto Technlogies

Ossisto provides Virtual Assistance for every possible work you could imagine. It helps help you to be independent and free of your daily or time taking chores. Company has a team of experts for every work. You name it and it will assign an assistant for you. Team understands the need of time and act accordingly.
Ossisto helps companies by providing support for Virtual Assistant, Administrative Tasks, Research, Web design, Digital Marketing, Ecommerce, Bookkeeping, Travel Assistance, business support and much more. 

Service Focus

  • Advertising
  • Consulting
  • Design
  • Marketing
  • Seo
  • Software Development
  • Services
  • Web Development
25th
$25 - $49 / hr
200-499
2005
Nigeria

Outcess Solutions

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage.

Service Focus

  • Consulting
  • Services
26th
undisclosed
500+
2002
United States of America

Outsource2india

Outsource2india is a global corporation offering business process outsourcing in diverse fields such as IT, data science, outsourcing, data entry, photo editing, call center, and mortgage, among others. Founded in 1999 by Ralph Budelman, a young at heart visionary and a business backpacker, the company initially started its marketing efforts by writing about the ability in India to provide skilled software engineers, data entry workers, and technology advisories, among others to global corporations. This new content was being uploaded on a site called “Outsource2india.com” and the results were dramatic, to say the least. Tech-savvy customers searching for better and more cost-effective business solutions found the company through their search engines. Later, Ralph handed over the reins of Outsource2india to a group of Indian entrepreneurs who took the company forward.

Service Focus

  • Consulting
  • Services
27th
undisclosed
500+
1993
United States

R Systems

R Systems is a global technology and analytics services company. It helps its clients achieve speed-to-market, overcome digital barriers, and create business value with its specialized service offerings and consultative business approach. It speaks the language of business as fluently as it does the language of technology. In other words, team speaks digital. Its goal: accelerate our clients’ digital leadership.

Service Focus

  • Services
  • Consulting
28th
< $25 / hr
1-9
2020
london

rattlesnake one Ltd

RattleSnake One is a full-service digital design agency transforming ambitious companies into powerful brands at a rapid speed. The agency is Led by a super-motivated team that thoroughly enjoys their work, it is a full-service, high-end design agency providing holistic and trans formative digital design services. Curating delightful user experiences, company works with global clients and deliver customized products.


Company deliver innovative user experience through maintaining client focused and business orientated, team energizes corporations with intelligent solutions that work as a 360 degree turnaround for your company. With a team of unique mix of skills, company works directly with clients and provide them services that are business-transformative.

Service Focus

  • Advertising
  • Consulting
  • Design
  • Marketing
  • Pr
  • Seo
  • Services
  • Software Development
  • Web Development
  • Testing
29th
< $25 / hr
500+
2001
Egypt, United Arab Emirates

Raya Contact Center

Raya Contact Center is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering CX Management, professional, back office and Digital solutions to global clients, including global Fortune 500 companies in Europe, the Middle East, and Africa in 25 different languages.

Service Focus

  • Services
30th
50-99
50-199
2009
India

Softqube Technologies Pvt Ltd

Softqube Technologies is an industry-leading web, mobile, and digital product development company based in the INDIA. At Softqube, it helps Startups, as well as Fortune 500 companies, develop best-selling apps, products, and design interfaces for a multitude of devices and touchpoints.

At Softqube, it has a team of highly-experienced business strategists, UI/UX designers, and software developers who are passionate about developing apps and products for businesses of all sizes across the globe.

Its Key Differentiators:

➢ Offer unique digital products design and development solutions to small to large-sized enterprises

➢ Expert in Cloud API integration - it provides API compliances for safe and secure cloud API development. Saas, PaaS, and IaaS from the cloud provide users the ability to ensure access across devices and platforms.

➢ Expert in CRM, ERP and POS Application development

➢ Cutting-edge technologies like IoT, Wearable, Blockchain, DevOps, Cloud, Artificial Intelligence (AI), VR/AR, etc.

Service Focus

  • Advertising
  • Consulting
  • Design
  • Marketing
  • Mobile App Development
  • Pr
  • Seo
  • Testing
  • Software Development
  • Services
  • Web Development

Related Categories

Knowledge Process Outsourcing is a form of outsourcing where knowledge and information work is performed by employees of different companies or subsidiaries of a large company located in the same country or abroad.

Among the main types of KPO can be distinguished as follows:

  • Investment research services (equity, fixed income, and credit, quantitative analysis)
  • Economic research services
  • Data Analysis
  • Market analysis services
  • Evaluation of decision fairness
  • Court process outsourcing
  • Patent Research Service
  • Business operations support, analysis and management
  • Editing process outsourcing

Knowledge process outsourcing requires analytical work based on skills, experience, and judgment. As a rule, this type of service implies higher education or specialized, differentiated skills and knowledge. In contrast to business process outsourcing, when the whole process is given to the outsourcing, the processes transferred to the knowledge management outsourcing are a component of more complex processes.

KPO, as a rule, requires skills of in-depth information retrieval, technical and analytical skills, the ability to interpret information, as well as the ability to understand the issue and make the right conclusions properly. There are already a considerable number of specialists of such level who promote the idea of knowledge process outsourcing.

Benefits of hiring a KPO agency

  • Opportunity to focus on core activities.

That means stopping the development of specific competencies in the organization that is not key to the implementation of the selected strategies and creating and maintaining competitive advantages.

  • The need to improve service quality.

In this case, it means that the cost of quality begins to exceed the value added to the final goods and services, for which the consumer could pay. In this case, there is a search for external suppliers who perform similar work for less or the same cost, but with higher quality, as the main emphasis is usually on improving quality.

  • An urgent need to reduce costs.

This reason appears when an organization finds itself in a difficult situation and seeks to get rid of unnecessary costs. In other words, it is looking for more efficient suppliers who can provide acceptable quality at sufficiently low prices.

How to choose the best KPO agency?

To choose the best KPO agency that will perfectly match your business's specifics, requests, and requirements, you need to conduct a thorough analysis of potential candidates for cooperation.

Learn information about well-known KPO companies activities, check their website, find out what areas of business they have experience in and what companies they have already worked with.

It is also a good idea to get acquainted with recommendations and feedback about its work on profile forums or social networks.