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Top Call Center Companies in the United States

Call centers are the backbone of customer service for many businesses, providing support and sales services. Our list of top call center companies in the United States includes firms that specialize in inbound, outbound, and multichannel support. Discover a call center partner to enhance your customer service and satisfaction.

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88 Companies
Last updated:Nov 21, 2024
in 2024
Top Call Center Companies in the United States

List of Top Call Center Companies in the United States

About company

Innovative AI Driven Data Services: TechSpeed Ranked #1 Data Entry Outsourcing Company. Providing Innovative AI Driven Data Services, Data Mining, Back office Support, Web Research, Data Processing... Read more about TECHSPEED INC

Less then $5,0000

< $25/hr

50 - 199

2002

Portland, Oregon


Service focuses

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey


Service focuses

Backoffice Pro logo

Your Reliable Support for Business Growth

About company

Backoffice Pro (BOP) is an offshore outsourcing company that provides a variety of business process outsourcing (BPO) services to companies across the globe. Recognizing the increasing need for effic... Read more about Backoffice Pro

Less than $5000

NA

500 - 999

2014

Princeton, New Jersey


Service focuses

Systemart logo

Systemart

Claimed

We Optimize. You Capitalize.

About company

Systemart, LLC, is a leading company offering a wide range of IT services, staffing solutions, and outsourcing business processes. For over 25 years, Systemart has been well-known for providing creat... Read more about Systemart

Less than $5000

< $25/hr

50 - 199

1999

Parsippany, New Jersey


Service focuses

ACC logo

ACC

Unclaimed

Peace of Mind for your Business

About company

American Customer Care offers a comprehensive suite of customer contact center solutions designed to help solidify and enhance your relationship with existing customers, as well as acquire new ones. T... Read more about ACC

Undisclosed

< $25/hr

500 - 999

1986

United States


Service focuses

Ameridial logo

Ameridial

Unclaimed

Contact Center Results Since 1987

About company

Back in 1987, Ameridial’s first client was a national health organization that hired us to recruit volunteers. It was a job that demanded caring and compassionate callers who believed in our client’s... Read more about Ameridial

Undisclosed

< $25/hr

500 - 999

1987

United States


Service focuses

About company

Introduction to Vital Health Services: Who We Are Vital Health Services is a leading Population Management company and a trusted provider of value-based care services. Our multidisciplinary team in... Read more about Vital Health Services

Less than $5000

< $25/hr

50 - 199

2002

Kingman, Arizona


Service focuses

About company

We specializes in providing strategic outsourcing services that empower your organization to focus on its core competencies, while we handle the service delivery. Our comprehensive suite of services/... Read more about CrosLinks

Less than $5000

NA

10 - 49

2000

Anaheim, California


Service focuses

Integreon logo

Integreon

Unclaimed

Insightful Outsourcing. Remarkable Results.

About company

Integreon is a trusted, global provider of award-winning legal, document, business and research support solutions to leading law firms, corporate legal departments, financial institutions and professi... Read more about Integreon

Undisclosed

< $25/hr

500 - 999

1998

United States


Service focuses

KG Invicta Services logo

Incremental Business Value

About company

KG Invicta Services Private Limited offers comprehensive business support services including HR Services, Contact Center Services, Healthcare RCM, and Back-Office Management. KGIS has always been a vi... Read more about KG Invicta Services

Undisclosed

Undisclosed

500 - 999

1994

United States


Service focuses

Virtual Assist USA logo

Do What You Do Best and Outsource the Rest

About company

Virtual Assist USA, an all-American team of Virtual Assistants, provides all the benefits of an in-house staff and support team, for a fraction of the costs. Our experts are easy to work with and rel... Read more about Virtual Assist USA

Less than $5000

$25 - $49/hr

10 - 49

2008

United States


Service focuses

Invision Technologies logo

Affordable Digital Solution

About company

Serving and evolving with the industry of tech for more than 20 years, Invision Technologies has proven time and time again its worth to the amazing and diverse clientele

Undisclosed

$100 - $149/hr

200 - 499

1992

United States


Service focuses

About company

Outsourcing doesn’t have to be difficult. It can be strategic! And so seamless that your customers will never know you are outsourcing...Our vision is simple: Make outsourcing simple…so that we can de... Read more about Tri Source International

Undisclosed

< $25/hr

500 - 999

2007

United States


Service focuses

About company

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business proce... Read more about FBSPL - Fusion Business Solution P Limited

$5000 - $9999

$25 - $49/hr

500 - 999

2006

New York City, New York


Service focuses

SureCall logo

SureCall

Unclaimed

Doing Good With Every Call!

About company

SureCall is set apart by state-of-the-art technology, flexible architecture and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service ex... Read more about SureCall

Undisclosed

< $25/hr

50 - 199

1982

United States


Service focuses

About company

Westpark Communications is the call center designed with your needs in mind. They'll help you grow your business, enhance your image, streamline communications and keep your customers satisfied. Westp... Read more about Westpark Communications

Undisclosed

< $25/hr

50 - 199

1968

United States


Service focuses

NCC logo

NCC

Unclaimed

Performance. Integrity. Service.

About company

Since 1969, Nationwide Credit & Collection, Inc. has been the premier collection agency for many of Chicago’s most notable hospitals and Physicians groups. Our commitment to the success of our client... Read more about NCC

Undisclosed

< $25/hr

50 - 199

1969

United States


Service focuses

Call Experts logo

Call Experts

Unclaimed

OPPORTUNITY IS CALLING...

About company

Call Experts is a total Contact Center solution for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a h... Read more about Call Experts

Undisclosed

Undisclosed

50 - 199

1982

United States


Service focuses

Nexa logo

Nexa

Unclaimed

Knowing Your Industry Makes All The Difference.

About company

Nexa is the leading provider of 24/7 virtual receptionists. We're dedicated to delivering unforgettable customer experiences on every call, and fostering a culture of success in our partners' business... Read more about Nexa

Undisclosed

$100 - $149/hr

50 - 199

1982

United States


Service focuses

Strategic Sales & Marketing logo

MAJOR ACCOUNT LEAD GEN SINCE 1989 - US BASED

About company

Strategic Sales and Marketing (SSM) is a lead generation company specializing in B2B lead generation, appointment setting and managing sales leads for major accounts in multiple industry sectors. Foun... Read more about Strategic Sales & Marketing

Undisclosed

< $25/hr

50 - 199

1989

United States


Service focuses

PATLive logo

PATLive

Unclaimed

24/7 Live Answering for Businesses

About company

PATLive provides a 24/7 answering service for businesses of all sizes. With flexible call scripting, fast answer times and 100% US agents PATLive answers calls for thousands of businesses nationwide.... Read more about PATLive

Undisclosed

Undisclosed

50 - 199

1990

United States


Service focuses

DataPlus logo

DataPlus

Unclaimed

Data Entry and Database Development Services

About company

DataPlus has served primarily national accounts since inception in 1992, though the same process and experience benefit select small and medium accounts as well. We have developed a high level of exp... Read more about DataPlus

Undisclosed

< $25/hr

50 - 199

1992

United States


Service focuses

XACT logo

XACT

Unclaimed

Solutions by Thinking Outside of the Box

About company

XACT has been providing contact center solutions for more than 19 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in c... Read more about XACT

Undisclosed

Undisclosed

200 - 499

1998

United States


Service focuses

Precision hub logo

Technology Driven RCM Consultants

About company

At Precision Hub, we are dedicated to being your reliable RCM partner at every step of your healthcare journey. Our expert team precisely handles your revenue cycle management (RCM) and removes any r... Read more about Precision hub

Less than $5000

< $25/hr

10 - 49

2011

Pearland, Texas


Service focuses

Gold Cross Answering Service logo

Your Best First Impression. 24/7

About company

Gold Cross provides all of the expertise and dependability you would expect in a 24/7 answering service for a fraction of that cost, with no long-term contracts. We believe in making your customers fe... Read more about Gold Cross Answering Service

Undisclosed

Undisclosed

10 - 49

1980

United States


Service focuses

Direct Answer, Inc. logo

We Keep the Promises You Make.

About company

If you want a company who manages your customers in simply a transactional way…stop reading here. We are not that kind of company. With Direct Answer, you are gaining the benefit of learning everythin... Read more about Direct Answer, Inc.

Undisclosed

< $25/hr

10 - 49

1991

United States


Service focuses

MAP Communications logo

Call Center for Excellence.

About company

Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go... Read more about MAP Communications

Undisclosed

Undisclosed

10 - 49

1991

United States


Service focuses

ProComm logo

ProComm

Unclaimed

CREATING TELESERVICE SOLUTIONS

About company

Professional Communication Services is located in the heart of Silicon Valley and was founded in 1991 to meet the specialized needs of the medical and high tech industries. We recognized that this par... Read more about ProComm

Undisclosed

< $25/hr

10 - 49

1991

United States


Service focuses

TeleContact logo

TeleContact

Unclaimed

A One Stop Solution.

About company

Since 1994, TeleContact Resource Services has been committed to bringing the best in outsourced telemarketing solutions to our clients. With an A+ rating from the BBB, our service is second to none, a... Read more about TeleContact

Undisclosed

< $25/hr

50 - 199

1994

United States


Service focuses

Ruby Receptionists logo

Delighting callers is Ruby.

About company

Ruby Receptionists is the bright and cheerful team of virtual receptionists trained to make a difference in your day and set your business apart. From our offices in Portland, Oregon, we handle your... Read more about Ruby Receptionists

Undisclosed

Undisclosed

200 - 499

2003

United States


Service focuses

Intelligent Office logo

Your Staff. Your Office. Your Success.

About company

Intelligent Office provides customized business solutions, reception services and prestigious offices and conference space to hundreds of local, national and international businesses. Our staff can sc... Read more about Intelligent Office

Undisclosed

Undisclosed

200 - 499

2010

United States


Service focuses

Beeline Medical LLC logo

Best Medical Billing and Coding Company in USA

About company

At Beeline Medical LLC, we specialize in providing effortless task delivery and coordination, years of experience, and devotion to our clients, all of which will leave you and your patients with an... Read more about Beeline Medical LLC

$10000 - $24999

$25 - $49/hr

10 - 49

2016

Ballwin, Missouri


Service focuses

Elisol LLC logo

Elisol LLC

Claimed

Forging Digital Visions

About company

Elisol LLC is your go-to web design and digital marketing agency located in the heart of Cheyenne, Wyoming. Specializing in a wide range of services including web design, mobile app development, SEO,... Read more about Elisol LLC

Less than $5000

$25 - $49/hr

10 - 49

2018

Cheyenne, Wyoming


Service focuses

About company

Eminence RCM stands out as a premier medical billing company in the USA, offering comprehensive revenue cycle management services. With a team of certified professionals and state-of-the-art technolo... Read more about Eminence RCM

Less than $5000

$25 - $49/hr

10 - 49

2018

McKinney, Texas


Service focuses

Posh Virtual Receptionists logo

We answer your calls, so you can answer what calls you

About company

Posh is a 100% employee-owned call answering service provider based in the United States. We bring with us twenty years of experience and excel in offering high-end yet affordable live virtual r... Read more about Posh Virtual Receptionists

Less than $5000

$50 - $99/hr

50 - 199

2020

Virginia Beach, Virginia


Service focuses

VirtusaPolaris logo

Accelerating Business Outcomes

About company

On 3 March 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa an... Read more about VirtusaPolaris

Undisclosed

< $25/hr

500 - 999

1993

United States


Service focuses

Infinit-O Global logo

Endless Opportunities

About company

Customized, flexible approaches to expand or optimize your business. Start with a small or large dedicated team of highly-trained tech-agnostic specialists, with the ability to scale as you grow. Main... Read more about Infinit-O Global

Undisclosed

Undisclosed

200 - 499

2005

United States


Service focuses

VoiceStamps logo

VoiceStamps

Unclaimed

Full Service IVR Hosting and Design.

About company

Voice Stamps is a professional IVR Hosting and Design Service Provider. We have been building IVR Apps since the late 90's when IVR was just getting started. Voice Stamps offers state of the art in Vo... Read more about VoiceStamps

Undisclosed

< $25/hr

10 - 49

1999

United States


Service focuses

eCoast Marketing logo

Better leads. More appointments. Higher revenue.

About company

Want to dramatically increase your sale? eCoast generates better leads, more opportunities and higher revenue for clients. Our full suite of tailored appointment setting, demand generation, marketing... Read more about eCoast Marketing

Undisclosed

Undisclosed

50 - 199

2000

United States


Service focuses

VSA, Inc. logo

VSA, Inc.

Unclaimed

Fill your sales pipeline. We know how.

About company

We connect you with prospects who will convert to sales. Whether it's on-site, telephone or web demo appointments, we reach decision makers and schedule an appointment right on your calendar. The VS... Read more about VSA, Inc.

Undisclosed

$25 - $49/hr

50 - 199

2001

United States


Service focuses

VoiceNation logo

VoiceNation

Unclaimed

Because Every Call Could Be Your Next Customer

About company

VoiceNation is a 24/7 live answering service and live chat, that continues to be an industry leader. Custom scripting, U.S.-based operators and bilingual services are just a few things that set us apa... Read more about VoiceNation

Undisclosed

< $25/hr

50 - 199

2002

United States


Service focuses

BillingParadise logo

Revenue Cycle Masters

About company

BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics and independent medical practice practices to run a healthca... Read more about BillingParadise

Undisclosed

< $25/hr

50 - 199

2004

United States


Service focuses

Sun Knowledge logo

Sun Knowledge

Unclaimed

ONE WORLD ONE SUN

About company

Sun Knowledge is an ISO 9001:2000 certified Knowledge Process Outsourcing company with offices in New York City and Kolkata, India. In their Healthcare vertical they provide end-to-end Health Care Ins... Read more about Sun Knowledge

Undisclosed

< $25/hr

200 - 499

2006

United States


Service focuses

EXL Service logo

EXL Service

Unclaimed

OPERATIONS MANAGEMENT ANALYTICS

About company

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Usin... Read more about EXL Service

Undisclosed

< $25/hr

500 - 999

1999

United States


Service focuses

Sunshine1 logo

Sunshine1

Unclaimed

The best professional answering service since 1975

About company

Sunshine Communication Services, Inc. providing professional bilingual, English and Spanish, answering service for over 40 years.

Undisclosed

Undisclosed

1 - 9

1975

United States


Service focuses

AnswerConnect logo

AnswerConnect

Unclaimed

Delivering the best in contact center solutions.

About company

AnswerConnect’s telecommunications products— from live answering services to industry-specific contact center solutions including multi-channel support, inbound sales, Spanish-bilingual services, and... Read more about AnswerConnect

Undisclosed

Undisclosed

10 - 49

2002

United States


Service focuses

SalesRoads logo

SalesRoads

Unclaimed

Connecting You With New Customers.

About company

SalesRoads is the nation’s leading B2B Strategic Sales Outsourcing Company providing appointment setting, lead generation and tele-sales outsourcing services to our clients, while refining and executi... Read more about SalesRoads

Undisclosed

Undisclosed

50 - 199

2006

United States


Service focuses

About company

Avancera Solutions is the best digital marketing agency with a team of professionals specializing in social media marketing, search engine optimization, web and mobile app development, graphic designi... Read more about Avancera Solution

Undisclosed

$50 - $99/hr

200 - 499

2012

United States


Service focuses

VinsiAI logo

VinsiAI

Claimed

AI CX Agents Made Easy

About company

VINSI.AI is a leader in AI-powered phone agent outsourced solutions. Enjoy a quick and simple deployment process with our expert guidance. Our innovative technology and full-service approach provides... Read more about VinsiAI

Less than $5000

< $25/hr

10 - 49

2023

Las Vegas, Nevada


Service focuses

Invensis Inc logo

Invensis Inc

Unclaimed

Build Your Business Momentum with Robust and End-to-End BPO Services.

About company

Invensis is a leading business process outsourcing firm, providing an extensive range of services including Medical billing, IT, finance and accounting (F&A), revenue cycle management, transactional... Read more about Invensis Inc

Undisclosed

Undisclosed

500 - 999

2000

United States


Service focuses

How much does it cost to hire Call Center Companies in the United States?

Pricing by Location in 2024
Data current as of: Nov 16, 2024

US

US
Country

89

Total number of companies

25

Companies undisclosed data

64

Companies provided data
Employees
Avg. hourly rate
10 - 49
50 - 199
200 - 499
500 - 999
Number of companies

< $25/hr

9

20

8

10

47

$25 - $49/hr

5

2

2

1

10

$50 - $99/hr

1

3

1

5

$100 - $149/hr

1

1

2

15

23.44%

26

40.63%

12

18.75%

11

17.19%

64

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 89 the USA-based Call Center Companies:

Hourly rate data disclosure
  • 28.1%

    of companies in this research did not disclose their hour rate information.

  • 71.9%

    of companies in this research provided their hourly rate information.

The size of companies
  • 23.4%

    10 - 49

  • 40.6%

    50 - 199

  • 18.8%

    200 - 499

  • 17.2%

    500 - 999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Call Center Companies in the United States (as of November 16, 2024)

To determine the average hourly cost of hiring call center companies in the United States, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 47 companies (73.44%) Most Popular Rate

  • $25 - $49/hr: 10 companies (15.63%) Average Rate

  • $50 - $99/hr: 5 companies (7.81%)

  • $100 - $149/hr: 2 companies (3.13%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among call center companies in the United States is < $25/hr, with 47 companies (73.44%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for call center companies in the United States is between $25 - $49/hr, with 10 companies (15.63%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Call Center market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire call center companies in the United States, enabling them to make informed decisions based on their budget and project requirements.

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