SureCall

SureCall is set apart by state-of-the-art technology, flexible architecture and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence. We are much more that a contact center. Specialized multimedia assistance center that is not only a vendor but a business partner. We are also known for the robust and scalable options we provide to our partners. Often organizations rely on our expertise to address all the aspects of setting up a complete solution, because we have worked with thousands of applications, we are confident in knowing that we build solutions that work for our partner’s. We maintain the highest level of integrity, quality and ethics in business services, and have been utilized by every level of consumer from individual, to large corporations and government entities. SureCall works with a wide selection of partner products and platforms than can be integrated to create the most effective solutions for you, out partner. We continues to support several projects like yours to help achieve a level of customer service that is consistent and professional. Our center is designed to deal with peak periods through remote agent connectivity enabling adjustments for unexpected call volume increase, and our switch software is running less than half of its capacity today enabling us to easily scale up for the growth of our partners. Our customized solutions run 24/7/365 days a year, with multilingual options available. Our world class facilities are set up to create a culture of learning and innovation. We have adopted a culture of “customer first” and pride ourselves on our ability to create, fix or find a solution that will work for our partners application requirements.