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Top Call Center Companies in India

Welcome to the SuperbCompanies IT platform! We’re delighted to introduce our popular category, Call Center Companies in India. This category features the top call center companies in India, known for delivering exceptional customer service and support. If you're looking for a reliable partner to handle your inquiries, resolve issues, or provide outstanding communication solutions, you've come to the right place. These companies have earned a stellar reputation for their commitment to quality service and customer satisfaction. Whether you need assistance with inbound or outbound calls, customer care, or technical support, the companies in this category offer proven expertise across various industries. Explore the list and find the perfect call center solution for your business!

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37 Companies
Last updated:Dec 21, 2024
in 2024
Top Call Center Companies in India

List of the Top Call Center Companies in India

Integreon logo

Insightful Outsourcing. Remarkable Results.

About company

Integreon is a trusted, global provider of award-winning legal, document, business and research support solutions to leading law firms, corporate legal departments, financial institutions and professi... Read more about Integreon

Undisclosed

< $25/hr

500 - 999

1998

India


Service focuses

KG Invicta Services logo

Incremental Business Value

About company

KG Invicta Services Private Limited offers comprehensive business support services including HR Services, Contact Center Services, Healthcare RCM, and Back-Office Management. KGIS has always been a vi... Read more about KG Invicta Services

Undisclosed

Undisclosed

500 - 999

1994

India


Service focuses

About company

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business proce... Read more about FBSPL - Fusion Business Solution P Limited

$5000 - $9999

$25 - $49/hr

500 - 999

2006

Udaipur, India


Service focuses

VirtusaPolaris logo

Accelerating Business Outcomes

About company

On 3 March 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa an... Read more about VirtusaPolaris

Undisclosed

< $25/hr

500 - 999

1993

India


Service focuses

EXL Service logo

EXL Service

Unclaimed

OPERATIONS MANAGEMENT ANALYTICS

About company

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Usin... Read more about EXL Service

Undisclosed

< $25/hr

500 - 999

1999

India


Service focuses

Invensis Inc logo

Invensis Inc

Unclaimed

Build Your Business Momentum with Robust and End-to-End BPO Services.

About company

Invensis is a leading business process outsourcing firm, providing an extensive range of services including Medical billing, IT, finance and accounting (F&A), revenue cycle management, transactional... Read more about Invensis Inc

Undisclosed

Undisclosed

500 - 999

2000

India


Service focuses

EOSGlobe logo

EOSGlobe

Unclaimed

Our mission is simple – to digitally transform business processes, optimise cost, and drive greater returns.

About company

EOSGlobe has revolutionized the way companies do business with its technology-driven solutions. Over the last two decades, it has helped accelerate business growth for Fortune 500 companies and emergi... Read more about EOSGlobe

Undisclosed

< $25/hr

500 - 999

2003

India


Service focuses

MAX BPO logo

MAX BPO

Unclaimed

The Best Source for Outsourcing

About company

Max BPO is a leading business process outsourcing and call center service company. MAX BPO provides valuable services like Call Center Services, Data Management Services, Debt Collection, Logistic BPO... Read more about MAX BPO

Undisclosed

< $25/hr

50 - 199

1996

India


Service focuses

About company

With 14 years of experience serving 100+ clients across all industries, Fusion BPO Services Group delivers world-class call center, outsourcing and customer care services from 8 global centers in USA,... Read more about Fusion BPO Services

Undisclosed

$25 - $49/hr

500 - 999

2004

India


Service focuses

Trupp Global logo

Crazy Good Outsourcing

About company

Trupp Global is a leading outsourcing service provider dedicated to empowering early-stage ventures and small and medium-sized businesses (SMBs) to thrive and amplify their brands. With a strong pres... Read more about Trupp Global

Less than $5000

< $25/hr

200 - 499

2017

Bangalore Urban, India


Service focuses

Exela (formerly SourceHOV) logo

People. Knowledge. Innovation.

About company

SourceHOV is a global Transaction Processing Services and Enterprise Information Management leader. We provide services and solutions for high-volume, mission-critical organizations seeking to drive e... Read more about Exela (formerly SourceHOV)

Undisclosed

< $25/hr

500 - 999

2011

India


Service focuses

Datascribe LPO logo

A Leading Legal Services Solutions Provider.

About company

Datascribe is one of the leading legal services solutions provider, delivering legal, shared and advisory services from secure centres in Bangalore, India to top law firms and corporations in the US a... Read more about Datascribe LPO

Undisclosed

< $25/hr

50 - 199

2005

India


Service focuses

About company

Seyyone is a professionally managed Medical Transcription company providing quality services to its clients in the US, UK, Canada, New Zealand and Australia since 1999. A 3 - tier transcription proces... Read more about Seyyone

Undisclosed

< $25/hr

50 - 199

1999

India


Service focuses

Promantra logo

Promantra

Unclaimed

An ISO 9001 & ISO 27001 Certified Organization

About company

Promantra joined the healthcare IT services domain in August 2003. Since then, they continue to provide high quality business process outsourcing services to all sections of the healthcare industry. W... Read more about Promantra

Undisclosed

< $25/hr

200 - 499

2003

India


Service focuses

About company

ARDEM was launched in 2004 to provide the best business process automation solutions. Listed as one of the top Business Service Providers by Clutch, ARDEM builds outsourcing solutions by melding toget... Read more about ARDEM Incorporated

Undisclosed

< $25/hr

200 - 499

2004

India


Service focuses

Viaante Business Solutions logo

Bridging the Gap to Your Success

About company

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales p... Read more about Viaante Business Solutions

Less than $5000

< $25/hr

500 - 999

2011

Mumbai, India


Service focuses

Noon Dalton logo

Noon Dalton

Unclaimed

Professional Virtual Assistants For Your Business

About company

Noon Dalton is a leading provider of skilled Virtual Employees and Assistants to businesses and entrepreneurs throughout North America, Europe, and Australia. We are a US based company with operations... Read more about Noon Dalton

Undisclosed

< $25/hr

200 - 499

2009

India


Service focuses

Eminenture logo

Eminenture

Unclaimed

Innovation Driven Transformation

About company

Eminenture derives the true signs of intelligence and innovation from data and technology, which create the substantial future trend by strongly challenging the obsolete business practices. This is ho... Read more about Eminenture

Undisclosed

< $25/hr

50 - 199

2011

India


Service focuses

About company

At Atellier Studio, we specialize in the creation of high-quality 3D product renderings, realistic jewelry renderings, and captivating 3D product animations. Our expertise allows us to deliver excepti... Read more about Atellier Studio

Undisclosed

Undisclosed

200 - 499

2016

India


Service focuses

Fusion CX logo

Fusion CX

Unclaimed

Power Of Human Connect

About company

Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional... Read more about Fusion CX

Undisclosed

$25 - $49/hr

500 - 999

2003

India


Service focuses

The Salesbridge logo

Salesbridge is B2B Lead Generation Company for B2B Marketers and to Generate IT and SAAS Company Services and Products Demand and Sales leads

About company

Elevate your business to new heights with Salesbridge, the epitome of lead generation excellence. Seamlessly blending innovation and strategic prowess, Salesbridge crafts personalized campaigns with... Read more about The Salesbridge

Undisclosed

< $25/hr

50 - 199

2016

India


Service focuses

Appysa Technologies logo

Software Developmene Services

About company

Appysa Technologies is a leading software development company specializing in crafting innovative clone scripts and apps. We empower businesses with ready-made solutions to launch their online platf... Read more about Appysa Technologies

$25000 - $49999

NA

200 - 499

2021

Chennai, India


Service focuses

About company

Wervas helps you improve your business operations with our highly skilled in-house virtual assistants. We help you to remove your burden by outsourcing your most important tiresome work to our highl... Read more about WERVAS Virtual Assistant Services

Less than $5000

< $25/hr

10 - 49

2016

Kolkata, India


Service focuses

ISPL Support Services logo

BPO & Call Centre Services provider company

About company

ISPL Support Services is a Chennai, India based Multilingual Call Centre & BPO Services Company. The Company has 17+ years of experience in offering professional call services and BPO services to Corp... Read more about ISPL Support Services

Undisclosed

< $25/hr

200 - 499

2006

India


Service focuses

A1 Call Center logo

A Domestic Call Center Service Provider in India.

About company

A1 Callcenter is a CISCO based outsourcing call center as well as a full-service call center consulting group. Our business improvement strategy includes formal selection criteria for focusing on the... Read more about A1 Call Center

Undisclosed

< $25/hr

200 - 499

2009

India


Service focuses

About company

Xplore-Tech Services took its first step in 2004. Over this period, the company experienced growth through a series of acquisitions and mergers to become a diversified BPO company of repute. With 9 de... Read more about Xplore-Tech

Undisclosed

< $25/hr

10 - 49

2004

India


Service focuses

Providence logo

Providence

Unclaimed

the customer service company...

About company

Founded in January 2007 as a provider of superior Business Process Outsourcing (BPO) Inbound and Outbound Contact center services in Sri Lanka, since it’s inception, Providence has successfully provid... Read more about Providence

Undisclosed

< $25/hr

50 - 199

2007

India


Service focuses

ClousTech Solutions logo

Automate your Business Processes

About company

At ClousTech Solutions, we are more than just a software development company; we are your partners in turning concepts into digital realities. With an unwavering passion for innovation and an unyield... Read more about ClousTech Solutions

Less than $5000

< $25/hr

10 - 49

2022

Coimbatore, India


Service focuses

Acelerar Technologies logo

Outsourcing & Offshoring Solution

About company

Acelerar is a leading KPO firm offering a wide range of KPO services. Our services include virtual assistants, data entry outsourcing, human resource outsourcing, call center services, e-commerce prod... Read more about Acelerar Technologies

Undisclosed

Undisclosed

50 - 199

2010

India


Service focuses

Octopus Tech Solutions logo

Innovative Outsourcing Solutions

About company

Octopus Tech Solutions provides a wide range of outsourcing solutions to help businesses across different sectors improve their profitability and reduce costs. We offer the following services -

Undisclosed

< $25/hr

50 - 199

2011

India


Service focuses

About company

Eureka Digitisation & Automation Services, profoundly known as eDAS, is the leading corporation for SaaS solutions with 24x7 support for businesses. They provide customizable, agile, trendsetting and... Read more about eDAS

Undisclosed

Undisclosed

200 - 499

2021

India


Service focuses

Fincover Services logo

#1 India's Best Financial Marketplace (BFSI)

About company

Fincover provides a platform that enables the user to search and locate the best financial products suited to their needs and wants. We have partnered with India’s leading insurers (23 insurance),... Read more about Fincover Services

Undisclosed

$25 - $49/hr

50 - 199

2020

Chennai, India


Service focuses

About company

Blockchain Development

Undisclosed

$100 - $149/hr

50 - 199

2021

India


Service focuses

About company

Covrize is an IT outsourcing company founded in the year 2021 that helps to build your business in the right direction. Team has Delivered 20+ Large Size enterprise projects with projects recognized &... Read more about Covrize It Solutions

Undisclosed

< $25/hr

10 - 49

2021

India


Service focuses

BOSS HealthCare logo

Unique customized cost saving program.

About company

BOSS based in Chennai, India, pioneered and specializes in BPO services, apart from providing other services like IT infrastructure support, Software design and Development, Software product developme... Read more about BOSS HealthCare

Undisclosed

< $25/hr

50 - 199

Undisclosed

India


Service focuses

IMS Datawise logo

Streamlined Processes to Data-Driven Decisions

About company

IMS Datawise is a premium offshore back-office service provider catering to various industries, including but not limited to Banking and Financial Services , Automotive , Insurance , Real Estat... Read more about IMS Datawise

$5000 - $9999

$150 - $199/hr

1000 - 4999

2019

Ahmedabad, India


Service focuses

IMS Datawise logo

Streamlined Processes to Data-Driven Decisions

About company

IMS Datawise is a premium offshore back-office service provider catering to various industries, including but not limited to Banking and Financial Services , Automotive , Insurance , Real Estat... Read more about IMS Datawise

$5000 - $9999

$150 - $199/hr

1000 - 4999

2019

Ahmedabad, India


Service focuses

How much does it cost to hire Call Center Companies in India?

Pricing by Location in 2024
Data current as of: Dec 21, 2024

IN

IN
Country

37

Total number of companies

6

Companies undisclosed data

31

Companies provided data
Employees
Avg. hourly rate
10 - 49
50 - 199
200 - 499
500 - 999
1000 - 4999
Number of companies

< $25/hr

4

8

6

6

24

$25 - $49/hr

1

3

4

$100 - $149/hr

1

1

$150 - $199/hr

2

2

4

12.90%

10

32.26%

6

19.35%

9

29.03%

2

6.45%

31

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 37 India-based Call Center Companies:

Hourly rate data disclosure
  • 16.2%

    of companies in this research did not disclose their hour rate information.

  • 83.8%

    of companies in this research provided their hourly rate information.

The size of companies
  • 12.9%

    10 - 49

  • 32.3%

    50 - 199

  • 19.4%

    200 - 499

  • 29.0%

    500 - 999

  • 6.5%

    1000 - 4999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Call Center Companies in India (as of Dezember 21, 2024)

To determine the average hourly cost of hiring Call Center Companies in India, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 24 companies (77.42%) Most Popular Rate

  • $25 - $49/hr: 4 companies (12.90%) Average Rate

  • $100 - $149/hr: 1 company (3.23%)

  • $150 - $199/hr: 2 companies (6.45%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among Call Center Companies in India is < $25/hr, with 24 companies (77.42%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for Call Center Companies in India is between $25 - $49/hr, with 4 companies (12.90%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Call Center market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire Call Center Companies in India, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Call Center in India Partner: A Full Guide

Which providers of Call Center services in India featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality Call Center in India services. Some of the most prominent among them are:
  • Integreon (1998)
  • KG Invicta Services (1994)
  • FBSPL - Fusion Business Solution P Limited (2006)
  • VirtusaPolaris (1993)
  • EXL Service (1999)
These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What firms specializing in Call Center in India have 1–3 years of experience and offer the lowest prices?

Here are some of the best firms with 1-3 years of experience and positive reviews, offering competitive pricing:
  • Appysa Technologies (2021) - NA
These companies are relatively new to the market, but they have quickly gained good reputations for delivering cost-effective, high-quality solutions

What are the Top providers of Call Center services in India that have 10 years of experience and offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:
  • EOSGlobe (2003) - < $25 per hour
  • Providence (2007) - < $25 per hour
  • Viaante Business Solutions (2011) - < $25 per hour
  • EXL Service (1999) - < $25 per hour
These companies are all well-regarded for their expertise in various types of Call Center in India and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced providers of Call Center services in India among those listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:
  • VirtusaPolaris (1993)
  • KG Invicta Services (1994)
  • MAX BPO (1996)
  • Integreon (1998)
  • EXL Service (1999)
These companies are known for their extensive experience in Call Center in India and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

Which Call Center in India service providers on the SuperbCompanies portal are the most awarded and certified?

On the SuperbCompanies portal, providers stand out for being highly awarded and certified. Among them, the following companies are particularly noteworthy:
  • FBSPL - Fusion Business Solution P Limited (2006) - $25 - $49 per hour
  • Viaante Business Solutions (2011) - < $25 per hour
  • WERVAS Virtual Assistant Services (2016) - < $25 per hour
  • Fincover Services (2020) - $25 - $49 per hour

How many providers of Call Center services in India are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Call Center in India service providers across multiple regions, and over 35 featured companies are based across countries like Canada, the United States, Ukraine, and more.
It is worth mentioning that around 6 of the Call Center in India firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among firms of Call Center services in India listed on the SuperbCompanies portal?

The most popular working models among Call Center in India firms listed on the SuperbCompanies portal are the following:
  • Full Time - 6 companies
  • On Demand - 5 companies
  • Part Time - 4 companies
These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among providers of Call Center in India listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:
  • Extreme Programming (XP) - 2 companies
  • Waterfall Methodology - 2 companies
  • Agile Methodology - 2 companies
  • Kanban Methodology - 2 companies
  • Six Sigma - 2 companies
These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

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