Top Call Center Companies in the Philippines

Step into the world of Call Center Companies in the Philippines, where excellence meets innovation. SuperbCompanies proudly presents a curated selection of industry leaders, recognized for their exceptional contributions across a diverse range of business service sectors. These companies have earned their positions through unwavering dedication to excellence, groundbreaking solutions, and a relentless commitment to business success. Whether you're seeking cutting-edge consulting, transformative outsourcing solutions, or advanced technology services, our list of top Call Center Companies in the Philippines showcases the trailblazers redefining the standards of achievement in the business services landscape. Join us on a journey to explore the remarkable world of these visionary leaders.

See Pricing Analytics

12 Companies

Last updated:Dec 22, 2024

List of the Top Call Center Companies in the Philippines

Integreon

Unclaimed

Insightful Outsourcing. Remarkable Results.

About company

Integreon is a trusted, global provider of award-winning legal, document, business and research support solutions to leading law firms, corporate legal departments, financial institutions and professi... Read more about Integreon

Undisclosed

< $25/hr

500 - 999

1998

Philippines

Service focuses

‌

Infinit-O Global

Unclaimed

Endless Opportunities

About company

Customized, flexible approaches to expand or optimize your business. Start with a small or large dedicated team of highly-trained tech-agnostic specialists, with the ability to scale as you grow. Main... Read more about Infinit-O Global

Undisclosed

200 - 499

2005

Philippines

Service focuses

‌

EXL Service

Unclaimed

OPERATIONS MANAGEMENT ANALYTICS

About company

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Usin... Read more about EXL Service

Undisclosed

< $25/hr

500 - 999

1999

Philippines

Service focuses

‌

Open Access BPO

Unclaimed

We SpeaK Your Language

About company

Open Access BPO is an outsourcing company that capitalizes on its multilingual expertise to create gapless multichannel customer experiences, bringing brands all over the world closer to their target... Read more about Open Access BPO

Undisclosed

< $25/hr

500 - 999

2006

Philippines

Service focuses

‌

Fusion BPO Services

Unclaimed

The best you can get

About company

With 14 years of experience serving 100+ clients across all industries, Fusion BPO Services Group delivers world-class call center, outsourcing and customer care services from 8 global centers in USA,... Read more about Fusion BPO Services

Undisclosed

$25 - $49/hr

500 - 999

2004

Philippines

Service focuses

‌

CSV Now

Claimed

Boosting Your Business Efficiency with Expert Professionals

About company

CSV Now is a premier consulting firm renowned for its talent acquisition, content marketing, and Business Process Outsourcing (BPO) expertise. We specialize in propelling tech brands to new heights... Read more about CSV Now

$5000 - $9999

10 - 49

2020

Cebu City, Philippines

Service focuses

‌

Helpware

Unclaimed

We've Got Your Back!

About company

Helpware provides Customer Experience & Operational Support for modern companies.

Undisclosed

< $25/hr

200 - 499

2015

Philippines

Service focuses

‌

Noon Dalton

Unclaimed

Professional Virtual Assistants For Your Business

About company

Noon Dalton is a leading provider of skilled Virtual Employees and Assistants to businesses and entrepreneurs throughout North America, Europe, and Australia. We are a US based company with operations... Read more about Noon Dalton

Undisclosed

< $25/hr

200 - 499

2009

Philippines

Service focuses

‌

OptimumSource

Unclaimed

KPO, ITO, BPO

About company

Optimum Source, Inc. (OSI), founded in 1998, is a premier service provider of Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO) and High-End Business Process Outsourcing (B... Read more about OptimumSource

Undisclosed

< $25/hr

50 - 199

1998

Philippines

Service focuses

‌

247 CSR

Claimed

Your Success, Supported 24/7

About company

247CSR proudly stands at the forefront of the global Business Process Outsourcing (BPO) industry, driven by our dual-office strategy in the Philippines. Our corporate headquarters in Makati, Metro Ma... Read more about 247 CSR

Undisclosed

200 - 499

2005

Makati, Philippines

Service focuses

‌

Staff Outsourcing Solutions

Unclaimed

A leading global BPO company

About company

Staff Outsourcing Solutions works in the principle of customer advocacy and efficiency. They deliver service that promotes positive customer experience and loyalty. Located strategically in Cebu City,... Read more about Staff Outsourcing Solutions

Undisclosed

< $25/hr

50 - 199

2011

Philippines

Service focuses

‌

Circa Logica Group

Unclaimed

About company

Circa Logica Group is a multi-awarded training, advisory, and human resources organization in the Philippines known for providing top notch, strategic, and passion-driven solutions and consultancy ser... Read more about Circa Logica Group

Undisclosed

< $25/hr

200 - 499

2015

Philippines

Service focuses

‌

How much does it cost to hire Call Center Companies in the Philippines?

Pricing by Location in 2024

Data current as of: Dec 21, 2024

Country

Total number of companies

Companies undisclosed data

Companies provided data

Employees

Avg. hourly rate	50 - 199	200 - 499	500 - 999	Number of companies
< $25/hr	2	3	3	8
$25 - $49/hr			1	1
	2 22.22%	3 33.33%	4 44.44%	9

< $25/hr

Avg. hourly rate

< $25/hr

Summary of Call Center Companies in the Philippines (as of Dezember 21, 2024)

To determine the average hourly cost of hiring Call Center Companies in the Philippines, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

< $25/hr: 8 companies (88.89%) Most Popular Rate & Average Rate
$25 - $49/hr: 1 company (11.11%)

Analysis

Most Popular Hourly Rate & Average Rate: The most popular hourly rate among Call Center Companies in the Philippines is < $25/hr, with 8 companies (88.89%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

Conclusions

The Call Center market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.
The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.
The hourly rates (< $25/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire Call Center Companies in the Philippines, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Call Center in the Philippines Partner: A Full Guide

Which providers of Call Center services in the Philippines featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality Call Center in the Philippines services. Some of the most prominent among them are:

Integreon (1998)
Infinit-O Global (2005)
EXL Service (1999)
Open Access BPO (2006)
Fusion BPO Services (2004)

These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What are the Top providers of Call Center services in the Philippines that have 10 years of experience and offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:

Staff Outsourcing Solutions (2011) - < $25 per hour
OptimumSource (1998) - < $25 per hour
Integreon (1998) - < $25 per hour
Open Access BPO (2006) - < $25 per hour

These companies are all well-regarded for their expertise in various types of Call Center in the Philippines and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced providers of Call Center services in the Philippines among those listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:

OptimumSource (1998)
Integreon (1998)
EXL Service (1999)
Fusion BPO Services (2004)
247 CSR (2005)

These companies are known for their extensive experience in Call Center in the Philippines and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

How many providers of Call Center services in the Philippines are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Call Center in the Philippines service providers across multiple regions, and over 12 featured companies are based across countries like Canada, the United States, Ukraine, and more.

It is worth mentioning that around 3 of the Call Center in the Philippines firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.