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Top eCommerce Call Center Companies

Welcome to the eCommerce Call Center Companies category in our SuperbCompanies IT directory! As a user of our platform, you're looking for top-notch providers that can help your online business thrive. The eCommerce Call Center Companies rating category is dedicated to recognizing and showcasing the best call center companies that specialize in providing exceptional customer service to e-commerce businesses. Our list features outstanding eCommerce Call Center Companies that consistently deliver high-quality services, innovative solutions, and excellent results within this eCommerce Call Center Companies category.

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See Pricing Analytics
12 Companies
Last updated:Nov 21, 2024
in 2024
Top eCommerce Call Center Companies

List of Top eCommerce Call Center Companies

Conectys logo

Global: Customer support, Call centers, Moderation

About company

Conectys is a leading global BPO specializing in digital-first Customer Experience (CX) and content moderation solutions that reduce costs and increase speed to market for its clients. The company co... Read more about Conectys

$200,000 to $999,999

< $25/hr

1000 - 4999

2004

Bucharest, Romania


Service focuses

Divine tech Sol logo

We Provide one of the best IT Solutions there is

About company

At Divine Tech Sol, we recognize that the digital landscape is ever-changing, as are your business needs. Our bespoke Digital Marketing and BPO services make us more than just a service provider; we... Read more about Divine tech Sol

$5000 - $9999

< $25/hr

10 - 49

2018

Islamabad, Pakistan


Service focuses

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey


Service focuses

About company

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business proce... Read more about FBSPL - Fusion Business Solution P Limited

$5000 - $9999

$25 - $49/hr

500 - 999

2006

New York City, New York


Service focuses

Elisol LLC logo

Elisol LLC

Claimed

Forging Digital Visions

About company

Elisol LLC is your go-to web design and digital marketing agency located in the heart of Cheyenne, Wyoming. Specializing in a wide range of services including web design, mobile app development, SEO,... Read more about Elisol LLC

Less than $5000

$25 - $49/hr

10 - 49

2018

Cheyenne, Wyoming


Service focuses

VinsiAI logo

VinsiAI

Claimed

AI CX Agents Made Easy

About company

VINSI.AI is a leader in AI-powered phone agent outsourced solutions. Enjoy a quick and simple deployment process with our expert guidance. Our innovative technology and full-service approach provides... Read more about VinsiAI

Less than $5000

< $25/hr

10 - 49

2023

Las Vegas, Nevada


Service focuses

About company

VAA On Demand 24/7, we understand the challenges businesses face in today’s fast-paced world Start a Free Trial Right Now Our mission is to empower entrepreneurs and businesses by offering reliable,... Read more about VAA ON Demand 247

Undisclosed

NA

10 - 49

2012

New York City, New York


Service focuses

Viaante Business Solutions logo

Bridging the Gap to Your Success

About company

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales p... Read more about Viaante Business Solutions

Less than $5000

< $25/hr

500 - 999

2011

Mumbai, India


Service focuses

About company

Design Bub, founded in 2023 by Muhammad Bilal, is a leading design studio dedicated to delivering high-quality, customized design solutions. We offer a broad range of services, from logos and website... Read more about Design bub

Less than $5000

$50 - $99/hr

50 - 199

2023

Philadelphia, Pennsylvania


Service focuses

Euroline International logo

Business Promotion and Representation Services in Turkey

About company

Established in 1993, Euroline International is one of major companies in Turkey for event management, advertising services, branding and printing services, media communications, mobile digital market... Read more about Euroline International

$5000 - $9999

$50 - $99/hr

1 - 9

1993

Antalya, Turkey


Service focuses

247 CSR logo

247 CSR

Claimed

Your Success, Supported 24/7

About company

247CSR proudly stands at the forefront of the global Business Process Outsourcing (BPO) industry, driven by our dual-office strategy in the Philippines. Our corporate headquarters in Makati, Metro Ma... Read more about 247 CSR

Undisclosed

NA

200 - 499

2005

Makati, Philippines


Service focuses

About company

Wervas helps you improve your business operations with our highly skilled in-house virtual assistants. We help you to remove your burden by outsourcing your most important tiresome work to our highl... Read more about WERVAS Virtual Assistant Services

Less than $5000

< $25/hr

10 - 49

2016

Kolkata, India


Service focuses

How much does it cost to hire eCommerce Call Center Companies?

Pricing in 2024
Data current as of: Nov 16, 2024

12

Total number of companies

2

Companies undisclosed data

10

Companies provided data
Employees
Avg. hourly rate
10 - 49
500 - 999
1000 - 4999
1 - 9
50 - 199
Number of companies

< $25/hr

3

2

1

6

$25 - $49/hr

1

1

2

$50 - $99/hr

1

1

2

4

40.00%

3

30.00%

1

10.00%

1

10.00%

1

10.00%

10

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 12 eCommerce Call Center Companies:

Hourly rate data disclosure
  • 16.7%

    of companies in this research did not disclose their hour rate information.

  • 83.3%

    of companies in this research provided their hourly rate information.

The size of companies
  • 10.0%

    1 - 9

  • 40.0%

    10 - 49

  • 10.0%

    50 - 199

  • 30.0%

    500 - 999

  • 10.0%

    1000 - 4999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of eCommerce Call Center Companies (as of November 16, 2024)

To determine the average hourly cost of hiring ecommerce call center companies, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 6 companies (60.00%) Most Popular Rate

  • $25 - $49/hr: 2 companies (20.00%) Average Rate

  • $50 - $99/hr: 2 companies (20.00%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among ecommerce call center companies is < $25/hr, with 6 companies (60.00%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for ecommerce call center companies is between $25 - $49/hr, with 2 companies (20.00%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The eCommerce Call Center market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire ecommerce call center companies, enabling them to make informed decisions based on their budget and project requirements.

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