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Top Customer Service Outsourcing Companies in India

Step into the world of Customer Service Outsourcing Companies in India, where excellence meets innovation. SuperbCompanies proudly presents a curated selection of industry leaders, recognized for their exceptional contributions across a diverse range of business service sectors. These companies have earned their positions through unwavering dedication to excellence, groundbreaking solutions, and a relentless commitment to business success. Whether you're seeking cutting-edge consulting, transformative outsourcing solutions, or advanced technology services, our list of top Customer Service Outsourcing Companies in India showcases the trailblazers redefining the standards of achievement in the business services landscape. Join us on a journey to explore the remarkable world of these visionary leaders.

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See Pricing Analytics
16 Companies
Last updated:Nov 21, 2024
in 2024
Top Customer Service Outsourcing Companies in India

List of Top Customer Service Outsourcing Companies in India

About company

eDataIndia is a premier IT/BPO & offshore outsourcing company in Delhi, providing data entry, e-commerce management, image editing, back office, accounting, web design, and SEO services at very reaso... Read more about EdataIndia

Undisclosed

NA

50 - 199

2006

Delhi, India


Service focuses

About company

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business proce... Read more about FBSPL - Fusion Business Solution P Limited

$5000 - $9999

$25 - $49/hr

500 - 999

2006

Udaipur, India


Service focuses

VirtusaPolaris logo

VirtusaPolaris

Unclaimed

Accelerating Business Outcomes

About company

On 3 March 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa an... Read more about VirtusaPolaris

Undisclosed

< $25/hr

500 - 999

1993

India


Service focuses

SunTec Web Services logo

Multi-Process IT Outsourcing Services

About company

SunTec India is a leading global IT and business process outsourcing solutions provider with over 25 years of industry experience. Headquartered in New Delhi, India, our company is supported by a tea... Read more about SunTec Web Services

Undisclosed

< $25/hr

1000 - 4999

1999

Delhi, India


Service focuses

Trupp Global logo

Crazy Good Outsourcing

About company

Trupp Global is a leading outsourcing service provider dedicated to empowering early-stage ventures and small and medium-sized businesses (SMBs) to thrive and amplify their brands. With a strong pres... Read more about Trupp Global

Less than $5000

< $25/hr

200 - 499

2017

Bangalore Urban, India


Service focuses

Viaante Business Solutions logo

Bridging the Gap to Your Success

About company

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales p... Read more about Viaante Business Solutions

Less than $5000

< $25/hr

500 - 999

2011

Mumbai, India


Service focuses

AppVin Technologies Pvt Ltd logo

AppVin | Software Development Company Netherlands, UAE, USA

About company

Welcome to AppVin Technologies, where innovation and excellence waltz hand in hand across the digital canvas! As a vibrant software development company, our tale began in 2020, and within a mere year... Read more about AppVin Technologies Pvt Ltd

$25000 - $49999

$25 - $49/hr

50 - 199

2020

Noida, India


Service focuses

Appysa Technologies logo

Software Developmene Services

About company

Appysa Technologies is a leading software development company specializing in crafting innovative clone scripts and apps. We empower businesses with ready-made solutions to launch their online platf... Read more about Appysa Technologies

$25000 - $49999

NA

200 - 499

2021

Chennai, India


Service focuses

About company

Taksh IT Solutions Private Limited is a dynamic leader in the IT and digital innovation sector, dedicated to delivering cutting-edge technology solutions that drive business growth and operational ex... Read more about TAKSH IT SOLUTIONS PVT LTD

$5000 - $9999

$50 - $99/hr

50 - 199

2021

Noida, India


Service focuses

ISPL Support Services logo

BPO & Call Centre Services provider company

About company

ISPL Support Services is a Chennai, India based Multilingual Call Centre & BPO Services Company. The Company has 17+ years of experience in offering professional call services and BPO services to Corp... Read more about ISPL Support Services

Undisclosed

< $25/hr

200 - 499

2006

India


Service focuses

About company

Silicon Valley is a NASSCOM-certified IT/ITES Consulting Company in India, offering web and app development, CAD engineering, and various architecture-related services for over 19 years. We have skill... Read more about Silicon Valley Infomedia Pvt Ltd

Undisclosed

< $25/hr

10 - 49

2004

India


Service focuses

About company

Eminenture Technologies is a globally recognized technology solutions provider, serving clients across 18+ countries. As an NASSCOM and ISO certified multinational company, we come upfront in deliveri... Read more about Eminenture Technologies

Undisclosed

Undisclosed

200 - 499

2011

India


Service focuses

Octopus Tech Solutions logo

Innovative Outsourcing Solutions

About company

Octopus Tech Solutions provides a wide range of outsourcing solutions to help businesses across different sectors improve their profitability and reduce costs. We offer the following services -

Undisclosed

< $25/hr

50 - 199

2011

India


Service focuses

Task Virtual logo

Task Virtual

Unclaimed

We keep you SORTED!

About company

Virtually we are real. Really we are virtual. And we are well equipped to deliver your task at virtually fastest finger first pace. Yes! This is really possible. We don't want to bore you by screaming... Read more about Task Virtual

Undisclosed

< $25/hr

50 - 199

2016

India


Service focuses

Wave 66 logo

Wave 66

Unclaimed

Creative and Curious

About company

Wave 66 provides top-notch and bespoke IT, design, and digital marketing solutions that revolutionize the way you do your business. It is the doyens of making brands that people remember.

Undisclosed

$25 - $49/hr

10 - 49

2015

India


Service focuses

About company

Key-CMS, a leading Business Process Outsourcing (BPO), IT and Digital Marketing Services Company, specializes in software application development, eCommerce support, back-office solutions, KPO, and ma... Read more about Key Carrier Management Service(Key-CMS)

Undisclosed

$25 - $49/hr

50 - 199

2019

India


Service focuses

How much does it cost to hire Customer Service Outsourcing Companies in India?

Pricing by Location in 2024
Data current as of: Nov 16, 2024

IN

IN
Country

16

Total number of companies

3

Companies undisclosed data

13

Companies provided data
Employees
Avg. hourly rate
10 - 49
50 - 199
200 - 499
500 - 999
1000 - 4999
Number of companies

< $25/hr

1

2

2

2

1

8

$25 - $49/hr

1

2

1

4

$50 - $99/hr

1

1

2

15.38%

5

38.46%

2

15.38%

3

23.08%

1

7.69%

13

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 16 India-based Customer Service Outsourcing Companies:

Hourly rate data disclosure
  • 18.8%

    of companies in this research did not disclose their hour rate information.

  • 81.3%

    of companies in this research provided their hourly rate information.

The size of companies
  • 15.4%

    10 - 49

  • 38.5%

    50 - 199

  • 15.4%

    200 - 499

  • 23.1%

    500 - 999

  • 7.7%

    1000 - 4999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Customer Service Outsourcing Companies in India (as of November 16, 2024)

To determine the average hourly cost of hiring customer service outsourcing companies in India, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 8 companies (61.54%) Most Popular Rate

  • $25 - $49/hr: 4 companies (30.77%) Average Rate

  • $50 - $99/hr: 1 company (7.69%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among customer service outsourcing companies in India is < $25/hr, with 8 companies (61.54%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for customer service outsourcing companies in India is between $25 - $49/hr, with 4 companies (30.77%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Customer Service Outsourcing market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire customer service outsourcing companies in India, enabling them to make informed decisions based on their budget and project requirements.

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