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Top Virtual Receptionist Companies 2020

Whether it is a 5-star hotel, a roadside motel, or an island villa - everyone who calls there expects to receive all the necessary information from the first call. At the same time, it is not always easy for small businesses to maintain a high standard of communication. Still, today this problem has a simple and inexpensive solution - virtual receptionist services. 

Today, a virtual receptionist is a key part of almost any modern business phone system. Its main functions include (but are not limited to) receiving telephone calls, playing back greetings, and forwarding incoming calls. Moreover, the outsourced receptionist can be configured so that it can provide potential customers with some basic information about your company (business hours, address, room availability, prices - whatever you think is necessary). 

Visitors will no longer have to stand at the reception desk and wait for the receptionist to finish speaking on the phone. Here is a list of virtual receptionist companies should be outsourcing to save your cost and time. Look through the companies and connect with those who offer the best virtual receptionist services for your business.

Top Virtual Receptionist Companies - Choose the Best Outsourced Receptionist of 2020

List of the top virtual receptionist companies

Abby Connect is the perfect mixture of high-end call reception and cost efficiency. Increasing revenue and improving your customers' experience is your Abby receptionist team's goal. With pricing beginning at $279/month after a no-obligation free trial, missed opportunities can be a thing of the past. Our family-owned business has grown and evolved with each one of our clients. Our success comes from yours, and we accept nothing less. Some areas in which Abby Connect distinguishes itself from other similar services is that we offer you a small, dedicated receptionist team and account manager. We also include extended hours as a free add-on and have bilingual receptionists on every team. We've been providing answering services for over 13 years in our company-built and owned facility in Summerlin, Las Vegas, Nevada. Our highest calling is to ensure customer delight across the board, but most of all to alleviate the burden that busy professionals carry, one call at a time!
Rates
< $25 / hr
Employees
10 - 49
Founded
2005
Country
United States
American Customer Care offers a comprehensive suite of customer contact center solutions designed to help solidify and enhance your relationship with existing customers, as well as acquire new ones. They have the insight, adaptability, technology, capacity, and know-how to personally interact with your customers via any channel.
Rates
< $25 / hr
Employees
1,000 - 9,999
Founded
1986
Country
United States
AnswerConnect’s telecommunications products— from live answering services to industry-specific contact center solutions including multi-channel support, inbound sales, Spanish-bilingual services, and healthcare and legal reception—serve clients nationwide since 1994. Because we understand what it means to deliver exceptional customer care, AnswerConnect has grown consistently year after year. We are proud to serve successful businesses across many industries, from start-ups to multinational organizations.
Rates
Undisclosed
Employees
10 - 49
Founded
2002
Country
United States
Live call response in less than 30 seconds 24/7/365! Maintain your brand service level standards with our scalable, world-class, answering service, inbound call center, lead capture, appointment setting, web lead response, CRM integrations, web chat, and order entry.
Rates
Undisclosed
Employees
250 - 999
Founded
1998
Country
United States; United Kingdom
Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call.
Rates
Undisclosed
Employees
50 - 249
Founded
2013
Country
United States
Back Office Betties' virtual legal receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support small law firms across the US and Canada with relentlessly friendly, thorough call-handling and unbeatable customer service.
Rates
Undisclosed
Employees
10 - 49
Founded
2014
Country
United States
Bottleneck Virtual Assistants offers professional growth opportunities for ambitious leaders by creating an efficient and systematic approach to identify, hire and cultivate team members who focus on specific roles and responsibilities.
Rates
< $25 / hr
Employees
10 - 49
Founded
2016
Country
United States; Philippines
Contact One is a full service call center in Arizona that provides 21st century technology and old fashioned customer service. Family-owned and operated for 30 years, Contact One emphasizes the personal nature of each customer interaction. They hire only good people and help them become the best in the business. It pays off in long-term client satisfaction; reliable, motivated agents; and national recognition for quality.
Rates
< $25 / hr
Employees
10 - 49
Founded
1980
Country
United States
Davinci Virtual was founded in January 2006 through the partnership of Bill Grodnik and Martin Senn. In April 2006 Davinci launched their first website to get the word out about virtual offices and virtual receptionist services. Today Davinci Virtual is the global provider of virtual offices, live receptionist services, business addresses, workspace solutions, meeting rooms, conference room rentals and shared office spaces.
Rates
< $25 / hr
Employees
50 - 249
Founded
2005
Country
United States
If you want a company who manages your customers in simply a transactional way…stop reading here. We are not that kind of company. With Direct Answer, you are gaining the benefit of learning everything you can about each customer. We are not task driven, we are goal driven. We do not cut corners on excellent service or value added consultation. When you grow, we grow. It’s a win-win always. We are transparent, and we only work with clients who are too. We hire the best talent based on character first, experience second and train them to the Direct Answer way of doing things. We don’t hire from or copy our competition, we don’t like bad habits. We are Wage Protected® company, meaning we pay our “on the ground” people more than our competition. Do you want unhappy, underpaid people handling your valuable customers? Remember, good work isn’t cheap and cheap work isn’t good. We invest our capital directly back into the latest and greatest technology. And if it doesn’t exist, we make it ourselves. We don’t wait for others to come around and move at the speed of opportunity. We constantly think about how we can help our clients grow, improve and maximize efficiencies without sacrificing quality. We often say, “We should do this” when talking to a client vs “You should do this.” It’s not an act, its who we are. Customer and Client Service isn’t dead, it’s what has separated Direct Answer from everyone else since 1991.
Rates
< $25 / hr
Employees
10 - 49
Founded
1991
Country
United States
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