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Top Outsourced Help Desk Services in the United States

Outsourced help desk services ensure reliable technical support for customers and employees. Our list of top help desk providers in the United States includes experts in troubleshooting, customer support, and issue resolution. Find a partner to deliver excellent support and enhance user satisfaction.

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See Pricing Analytics
11 Companies
Last updated:Nov 21, 2024
in 2024
Top Outsourced Help Desk Services in the United States

List of Top Outsourced Help Desk Services in the United States

About company

Etech Global Services provides fully customizable solutions that suit the business needs of the world’s most trusted brands. Technology is an integral and essential part of any business or organizatio... Read more about Etech Technology Solutions

Undisclosed

$25 - $49/hr

500 - 999

2003

United States


Service focuses

About company

Sometimes the harmony between business and technology gets disrupted. Business Network Consulting helps your organization rediscover that rhythm and reap the full benefits of your technology. We’re pa... Read more about Business Network Consulting

Undisclosed

Undisclosed

10 - 49

1997

United States


Service focuses

About company

PCH Technologies is a top-tier IT and cybersecurity firm located in Southern New Jersey serving clients locally, nationally, and internationally. We specialize in cybersecurity, cloud computing, and I... Read more about PCH Technologies

Undisclosed

$150 - $199/hr

10 - 49

1997

United States


Service focuses

About company

Cortavo provides IT workplace services designed for small to medium-sized businesses that are experiencing headaches with technology management. Our flat-fee managed services packages are simple, yet... Read more about Cortavo

Undisclosed

Undisclosed

50 - 199

2008

United States


Service focuses

Noticed logo

Noticed

Unclaimed

We lead fearless brands to limitless growth.

About company

We’re a digital commerce, optimization, and marketing agency built for fearless brands seeking growth and profitability for their ecommerce businesses. We’re experts at our craft, and are partnered wi... Read more about Noticed

Undisclosed

$150 - $199/hr

10 - 49

2014

United States


Service focuses

Affirma Consulting logo

Dependable Technology Services

About company

Affirma is an award-winning full service technology consultancy based out of Bellevue, WA. We specialize in Mobile, Cloud, Business Intelligence, SharePoint, Technology Infrastructure, Custom Develop... Read more about Affirma Consulting

Undisclosed

$100 - $149/hr

200 - 499

2001

United States


Service focuses

About company

Blue Orange is a data science and machine learning consulting and development agency. We simplify how businesses interact and make decisions with their data using machine visions, natural language pro... Read more about Blue Orange Digital

Undisclosed

$200 - $300/hr

10 - 49

2015

United States


Service focuses

About company

TechProComp IT Solutions is a local trusted IT Partner with small and medium-sized businesses. With 25 years of IT experience our enterprise-level IT practices along with experienced and attentive sta... Read more about TechProComp

Undisclosed

$150 - $199/hr

10 - 49

2017

United States


Service focuses

SYSVOOT logo

SYSVOOT

Unclaimed

We Don't Just Consult, We Solve

About company

Sysvoot provides reliable and secure outsourced IT support, Managed IT Services, Cloud solutions, CRM Consulting and Development for SMB and SME businesses. We deliver complete managed IT services so... Read more about SYSVOOT

Undisclosed

< $25/hr

50 - 199

2019

United States


Service focuses

About company

Simply Smart Technology is a Managed Service Provider. We provide IT Support services to businesses for a flat monthly fee.

Undisclosed

$100 - $149/hr

1 - 9

2010

United States


Service focuses

CASoft Seattle logo

Build Your Online Presence

About company

We are a Seattle web design, development and marketing firm helping small business establish strong online presence by building professional mobile friendly websites and win customers by applying top... Read more about CASoft Seattle

Undisclosed

$50 - $99/hr

1 - 9

2016

United States


Service focuses

How much does it cost to hire Outsourced Help Desk Services in the United States?

Pricing by Location in 2024
Data current as of: Nov 16, 2024

US

US
Country

11

Total number of companies

2

Companies undisclosed data

9

Companies provided data
Employees
Avg. hourly rate
50 - 199
500 - 999
1 - 9
200 - 499
10 - 49
Number of companies

< $25/hr

1

1

$25 - $49/hr

1

1

$50 - $99/hr

1

1

$100 - $149/hr

1

1

2

$150 - $199/hr

3

3

$200 - $300/hr

1

1

1

11.11%

1

11.11%

2

22.22%

1

11.11%

4

44.44%

9

$100 - $149/hr

Avg. hourly rate

$150 - $199/hr

Most popular

Results of our research on 11 the USA-based Outsourced Help Desk Services:

Hourly rate data disclosure
  • 18.2%

    of companies in this research did not disclose their hour rate information.

  • 81.8%

    of companies in this research provided their hourly rate information.

The size of companies
  • 22.2%

    1 - 9

  • 44.4%

    10 - 49

  • 11.1%

    50 - 199

  • 11.1%

    200 - 499

  • 11.1%

    500 - 999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Outsourced Help Desk Services in the United States (as of November 16, 2024)

To determine the average hourly cost of hiring outsourced help desk services in the United States, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 1 company (11.11%)

  • $25 - $49/hr: 1 company (11.11%)

  • $50 - $99/hr: 1 company (11.11%)

  • $100 - $149/hr: 2 companies (22.22%) Average Rate

  • $150 - $199/hr: 3 companies (33.33%) Most Popular Rate

  • $200 - $300/hr: 1 company (11.11%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among outsourced help desk services in the United States is $150 - $199/hr, with 3 companies (33.33%) offering services within this range. This indicates that a significant portion of the market is targeting a high-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for outsourced help desk services in the United States is between $100 - $149/hr, with 2 companies (22.22%) falling into this category. This suggests that while mid-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Outsourced Help Desk market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is $150 - $199/hr, making it the most accessible for many potential clients.

  • The hourly rates ($100 - $149/hr and above) are also common, indicating a robust market for specialized and potentially higher-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire outsourced help desk services in the United States, enabling them to make informed decisions based on their budget and project requirements.

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