Top Outsourced Help Desk Services in the United States

Outsourced help desk services ensure reliable technical support for customers and employees. Our list of top help desk providers in the United States includes experts in troubleshooting, customer support, and issue resolution. Find a partner to deliver excellent support and enhance user satisfaction.

See Pricing Analytics

11 Companies

Last updated:Dec 22, 2024

List of the Top Outsourced Help Desk Services in the United States

Etech Technology Solutions

Unclaimed

About company

Etech Global Services provides fully customizable solutions that suit the business needs of the world’s most trusted brands. Technology is an integral and essential part of any business or organizatio... Read more about Etech Technology Solutions

Undisclosed

$25 - $49/hr

500 - 999

2003

United States

Service focuses

‌

Business Network Consulting

Unclaimed

About company

Sometimes the harmony between business and technology gets disrupted. Business Network Consulting helps your organization rediscover that rhythm and reap the full benefits of your technology. We’re pa... Read more about Business Network Consulting

Undisclosed

10 - 49

1997

United States

Service focuses

‌

PCH Technologies

Unclaimed

About company

PCH Technologies is a top-tier IT and cybersecurity firm located in Southern New Jersey serving clients locally, nationally, and internationally. We specialize in cybersecurity, cloud computing, and I... Read more about PCH Technologies

Undisclosed

$150 - $199/hr

10 - 49

1997

United States

Service focuses

‌

Cortavo

Unclaimed

About company

Cortavo provides IT workplace services designed for small to medium-sized businesses that are experiencing headaches with technology management. Our flat-fee managed services packages are simple, yet... Read more about Cortavo

Undisclosed

50 - 199

2008

United States

Service focuses

‌

Noticed

Unclaimed

We lead fearless brands to limitless growth.

About company

We’re a digital commerce, optimization, and marketing agency built for fearless brands seeking growth and profitability for their ecommerce businesses. We’re experts at our craft, and are partnered wi... Read more about Noticed

Undisclosed

$150 - $199/hr

10 - 49

2014

United States

Service focuses

‌

Affirma Consulting

Unclaimed

Dependable Technology Services

About company

Affirma is an award-winning full service technology consultancy based out of Bellevue, WA. We specialize in Mobile, Cloud, Business Intelligence, SharePoint, Technology Infrastructure, Custom Develop... Read more about Affirma Consulting

Undisclosed

$100 - $149/hr

200 - 499

2001

United States

Service focuses

‌

Blue Orange Digital

Unclaimed

About company

Blue Orange is a data science and machine learning consulting and development agency. We simplify how businesses interact and make decisions with their data using machine visions, natural language pro... Read more about Blue Orange Digital

Undisclosed

$200 - $300/hr

10 - 49

2015

United States

Service focuses

‌

TechProComp

Unclaimed

About company

TechProComp IT Solutions is a local trusted IT Partner with small and medium-sized businesses. With 25 years of IT experience our enterprise-level IT practices along with experienced and attentive sta... Read more about TechProComp

Undisclosed

$150 - $199/hr

10 - 49

2017

United States

Service focuses

‌

SYSVOOT

Unclaimed

We Don't Just Consult, We Solve

About company

Sysvoot provides reliable and secure outsourced IT support, Managed IT Services, Cloud solutions, CRM Consulting and Development for SMB and SME businesses. We deliver complete managed IT services so... Read more about SYSVOOT

Undisclosed

< $25/hr

50 - 199

2019

United States

Service focuses

‌

Simply Smart Technology

Unclaimed

About company

Simply Smart Technology is a Managed Service Provider. We provide IT Support services to businesses for a flat monthly fee.

Undisclosed

$100 - $149/hr

1 - 9

2010

United States

Service focuses

‌

CASoft Seattle

Unclaimed

Build Your Online Presence

About company

We are a Seattle web design, development and marketing firm helping small business establish strong online presence by building professional mobile friendly websites and win customers by applying top... Read more about CASoft Seattle

Undisclosed

$50 - $99/hr

1 - 9

2016

United States

Service focuses

‌

How much does it cost to hire Outsourced Help Desk Services in the United States?

Pricing by Location in 2024

Data current as of: Dec 21, 2024

Country

Total number of companies

Companies undisclosed data

Companies provided data

Employees

Avg. hourly rate	50 - 199	500 - 999	1 - 9	200 - 499	10 - 49	Number of companies
< $25/hr	1					1
$25 - $49/hr		1				1
$50 - $99/hr			1			1
$100 - $149/hr			1	1		2
$150 - $199/hr					3	3
$200 - $300/hr					1	1
	1 11.11%	1 11.11%	2 22.22%	1 11.11%	4 44.44%	9

$100 - $149/hr

Avg. hourly rate

$150 - $199/hr

Summary of Outsourced Help Desk Services in the United States (as of Dezember 21, 2024)

To determine the average hourly cost of hiring Outsourced Help Desk Services in the United States, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

< $25/hr: 1 company (11.11%)
$25 - $49/hr: 1 company (11.11%)
$50 - $99/hr: 1 company (11.11%)
$100 - $149/hr: 2 companies (22.22%) Average Rate
$150 - $199/hr: 3 companies (33.33%) Most Popular Rate
$200 - $300/hr: 1 company (11.11%)

Analysis

Most Popular Hourly Rate: The most popular hourly rate among Outsourced Help Desk Services in the United States is $150 - $199/hr, with 3 companies (33.33%) offering services within this range. This indicates that a significant portion of the market is targeting a high-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.
Average Hourly Rate: The average hourly rate for Outsourced Help Desk Services in the United States is between $100 - $149/hr, with 2 companies (22.22%) falling into this category. This suggests that while mid-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

The Outsourced Help Desk market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.
The most competitive and densely populated hourly rate range is $150 - $199/hr, making it the most accessible for many potential clients.
The hourly rates ($100 - $149/hr and above) are also common, indicating a robust market for specialized and potentially higher-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire Outsourced Help Desk Services in the United States, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Outsourced Help Desk in the United States Partner: A Full Guide

Which providers of Outsourced Help Desk services in the United States featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality Outsourced Help Desk in the United States services. Some of the most prominent among them are:

Etech Technology Solutions (2003)
Business Network Consulting (1997)
PCH Technologies (1997)
Cortavo (2008)
Affirma Consulting (2001)

These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What are the Top providers of Outsourced Help Desk services in the United States that have 10 years of experience and offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:

Etech Technology Solutions (2003) - $25 - $49 per hour

These companies are all well-regarded for their expertise in various types of Outsourced Help Desk in the United States and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced providers of Outsourced Help Desk services in the United States among those listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:

Business Network Consulting (1997)
PCH Technologies (1997)
Affirma Consulting (2001)
Etech Technology Solutions (2003)
Cortavo (2008)

These companies are known for their extensive experience in Outsourced Help Desk in the United States and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

How many providers of Outsourced Help Desk services in the United States are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Outsourced Help Desk in the United States service providers across multiple regions, and over 11 featured companies are based across countries like Canada, the United States, Ukraine, and more.

It is worth mentioning that around 2 of the Outsourced Help Desk in the United States firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.