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CRM Consulting Companies

CRM consulting services will assist you in addressing scattered customer data, weak lead conversion, and low selling levels. We created a list of the top CRM consulting companies that can take your company to the next level. By the end, you can get the answers to the most common questions related to CRM, like what the top CRM consultants choose? Is CRM worth it? What are the main advantages of using CRM? Do you need services from CRM consulting companies? What are the services that CRM consulting companies are providing? Hope our list of the best CRM consulting companies with real research so you don’t waste your time with companies that are not worth it. 

Top CRM Consulting Companies in 2020

List of the top crm consulting companies

ScienceSoft is a software testing company headquartered in the USA, was established in 1989 as a computer-aided innovation software company. Since then, it has significantly expanded and now employs over 700 IT professionals. 

In the worldwide market for 30 years, the company has established itself as leading software development and IT consulting company. Such world-known companies as IBM, eBay, Robert Half, Viber, PerkinElmer, and others were ordered their services. ScienceSoft also helped to create Viber. Only for 2019, the company has served 192 customers. 

The company specializes in providing services to banking, retail, healthcare, manufacturing, telecommunications, entertainment, and other industries.

Rates
$25 - $49 / hr
Employees
250 - 999
Founded
1989
Country
USA

Ascendix Technologies is a CRM consulting and custom software development company from Dallas, Texas with offshore development offices in Ukraine.

The company was founded in 1996 and is still managed by Wes Snow and Todd Terry.

We offer onshore/offshore and mixed models to help you optimize your cost and get quality software and products.

Rates
$100 - $149 / hr
Employees
50 - 249
Founded
1996
Country
United States; Ukraine

Ledgeview Partners is a business and technology consulting company who partners with organizations to transform sales, marketing, and customer service operations & processes that are supported by core technologies including Customer Relationship Management (CRM) and Marketing Automation.

Ledgeview Partners’ consultants combine savvy business intellect with the strong technical aptitude to provide solutions that extend well beyond software implementations. It’s about building relationships, transforming business, and delivering phenomenal customer experiences.

Ledgeview Partners is a Microsoft Dynamics Gold Partner and a Salesforce Silver Consulting Partner.

Rates
Undisclosed
Employees
50 - 249
Founded
2007
Country
United States

What Makes Us Different

Eventige is a full-service marketing and advertising agency with an extensive partner roster—we take a holistic perspective on brand building and acceleration at every touchpoint. We employ the latest in media placement, use innovative content and creative strategies, as well as deliver all of our campaigns based on research and data-science; allowing us to grow brands faster, and with more precision.

As our name might allude to, Eventige was born of the words Event and Prestige. We focus on the brand development of all transactional events that take place throughout the marketing mix. We are a team of passionate brand strategists who always stay personally connected to everything we create, the clients we work with, and the campaigns we bring into this world.

Our agency model is designed specifically for organizations that require a combination of Research & Strategy, Creative & Production, as well as Media & Promotion. Our marketing teams assist with everything from one-off brand development projects, to completely turnkey full-service agency service and support.

We focus on deployment of products based on data-science, with an ‘end-customer-first’ approach. We also provide the supportive services that are necessary to accelerate demand generation across Digital as well as Traditional Channels; innovate on Brand Identity and Visual Communications, and provide exceptionally powerful Media Buying Strategies.

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2009
Country
United States

BroadPoint is an award-winning business and technology consulting firm that implements Microsoft ERP, CRM, membership, business intelligence, and staff productivity solutions.

Since 2001, BroadPoint has worked with clients in a variety of industries, with a focus on manufacturing companies, not-for-profits, technology companies, associations, and professional services companies. We implement software applications and provide ongoing application support, training, status reporting, technology assessments and cloud application management.

As one of the top Microsoft Gold-Certified Dynamics partners in the U.S., we have hundreds of clients across the country that trust our team of experienced CPAs, MBAs, PMI-certified project managers, technology experts and service professionals. Learn more at www.broadpoint.net.

Rates
$150 - $199 / hr
Employees
50 - 249
Founded
2001
Country
United States

Since the company's establishment in 2009, Signity Solutions has successfully implemented over 1000 projects across a wide range of interests and industries worldwide. That's why, and beyond it, Signity Solutions is recognized as the leading software development company.
Using technical knowledge and experience of all processes and operations, the team of dedicated experts develops solutions to optimize workflow and increase the overall return on investment.
Signity provides the most comprehensive range of services, from developing a mobile app for startups to social media marketing. They are open for collaboration with startups, medium-sized companies, and enterprises, with concept validation, design development, release, etc., Signity Solutions helps turn ideas into a reliable business.

Rates
$25 - $49 / hr
Employees
50 - 249
Founded
2009
Country
India; United States

The creation of mobile applications and e-commerce development are the main activities of Rave. For 11 years, they have been providing a full range of services related to the development of clients' businesses in the network.

Founded in 2008, Rave combines only the best highly-qualified developers and certified software engineers. Over 500 projects have been implemented during the period of work and served over 300 companies, both startups and big corporations. Among clients such companies as Nike, Olimpus, Neutrona, One Av, Emuaid, Mommy Con, Golden State Medicare, Myndsheer and many others.

Rates
$50 - $99 / hr
Employees
250 - 999
Founded
2008
Country
USA

Affirma is an award-winning full service technology consultancy based out of Bellevue, WA. We specialize in Mobile, Cloud, Business Intelligence, SharePoint, Technology Infrastructure, Custom Development, Visual Design, and Staffing Services. We focus on delivering true, measurable business value to our clients. We have a passion for customer satisfaction and are dedicated to delivering dependable and reliable solutions that exceed client expectations.

Our clients include Microsoft, the Seattle Art Museum, Children's Hospital, Starbucks, Blue Nile, TreeTop, MoneyTree, and many more. We have been ranked one of Puget Sound Business Journals “Best Workplaces” and “Fastest Growing Companies” for four years in a row.

Rates
$100 - $149 / hr
Employees
250 - 999
Founded
2001
Country
United States; India; Ireland

company based out of Sunnyvale, USA & Noida, India

Since 2006 our team has won various awards and has developed 500+ apps for startups & Fortune 500 companies. We have a team of passionate techies, designers & Business Analyst who take pride in delivering quality products. We follow agile methodology with regular app demos, we can ship your product quickly taking care of everything - design, development, deployment and marketing.

Feel free to have a quick discussion with our architects to find out best app development strategy and tools for your app development and marketing needs before you sign with us. Contact Us Now.

We also offer a discovery phase in case your app idea is still at a very basic stage.

Our mobile development service offerings include:-

Rates
$25 - $49 / hr
Employees
250 - 999
Founded
2006
Country
United States; India

Mobilunity is an international dedicated development team provider and IT outsourcing company. Mobilunity was created in Ukraine as a team of 2 people. But now it is a team of over 200 high-quality experts. Mobilunity is located in Kyiv, Ukraine, but provides its services all over the world. Now they have clients from Switzerland, Israel, Germany, Denmark, France, Sweden, Spain, Canada, USA, UK, Hong Kong, and Luxembourg. The major customers are Camptocamp, Byg-E, Codename, Zenchef, Vayomar. All of them are from different industries, including fintech, adtech, insurtech, enterprise solutions, big data, IoT, and many more!

Rates
$25 - $49 / hr
Employees
50-249
Founded
2010
Country
Ukraine

AllianceTek – is a company that is providing mobile, cloud & web solutions since 2004. AllianceTek provides onshore client service and project management team of developers and designers already delivered the maximum benefit to clients from 12 global locations. AllianceTek model can offer clients the best in customer service while also providing cutting-edge, customized solutions at extremely competitive prices. To date, AllianceTek continues to grow both its onshore and offshore teams. They are experts in enterprise-class business applications and solutions, mobile and web applications, collaborative portals, custom CRM solutions, business intelligence solutions, and business process automation. Among 14 years in the Market, they implemented more than 480 successful projects. 

Rates
$50 - $99 / hr
Employees
50 - 249
Founded
2004
Country
United States; India

For over two decades, the executive team at ACE has been providing business management solutions to help small and mid-sized businesses operate more efficiently. ACE does this by offering reliable enterprise software, professional services, and solutions that add real value. By providing an actionable, prioritized rsoadmap designed to guide an organization through the process of understanding how business objectives are translated into technology and process solutions.

In addition to ensuring clients are using tools effectively, ACE continually innovates and brings new ideas that help businesses reduce operating costs and improve productivity. ACE consultants leverage their Microsoft Gold Certified status to further meet the technology needs of our clients. Established in 2002, ACE has offices in Atlanta, GA, Tampa, FL and Ft. Lauderdale, FL.

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2002
Country
United States
Ad Victoriam Solutions Salesforce Consultants work as a dedicated, innovative team of problem solvers, taking on your technology challenges. We specialize in implementing, integrating and transforming Salesforce to match your business objectives. Our goal is to increase your efficiencies and accelerate your teams' productivity with a scalable solution to empower your business. We are as passionate about serving our clients Salesforce business solutions, as we are about using our talents and resources to serve people and the planet. So, in addition to being a Salesforce Platinum Partner, we are also a Certified B Corporation.
Rates
$150 - $199 / hr
Employees
50 - 249
Founded
2014
Country
United States

Alverden Systems LLC is a software development company located in the center of Europe, providing a full spectrum of .NET development services to clients across the globe. Our primary expertise lies in the development of web applications and analytics solutions for various industries for clients mainly from Western Europe and U.S. Alverden Systems LLC provides solutions built with the most up-to-date technologies and tools.

We build applications from scratch, as well as support and develop existing products.

Rates
$25 - $49 / hr
Employees
10 - 49
Founded
2013
Country
Belarus

AmberLeaf is a sales, marketing, and service solution provider. With our roots in business intelligence and analytics, we help our clients increase acquisition rates, retention rates, annual spend/customer, and the customer experience.

Rates
$100 - $149 / hr
Employees
10 - 49
Founded
2004
Country
United States

AppShark provides Salesforce Implementation, Integration and Development services, along with Technology Services to assist companies in migrating legacy applications to cloud and extending them to mobile devices by developing custom mobile Apps.

We are a Salesforce Gold Consulting Partner, with extensive experience in implementing Salesforce in various industries. We specialize in architecting and delivering complex, multi-cloud and multi-platform solutions.

With offices in Dallas, Iselin, Toronto and Hyderabad (India), we can provide a cost effective mix of resources to complete your projects successfully, on-time and on-budget.

Rates
Undisclosed
Employees
50 - 249
Founded
2007
Country
United States; India

Atwix is a Magento Contributor #1 of 2018, having delivered 364 code contributions into the platform throughout the year.

Founded in 2006, Atwix is a Magento agency, delivering full service solutions to businesses globally. Atwix is a Magento partner with certified developers and deep expertise in ongoing maintenance and support, performance improvements, design and development.

Rates
Undisclosed
Employees
10 - 49
Founded
2006
Country
Slovakia; Ukraine

Barash Consulting was founded in January 2017 with the goal of providing simple and elegant solutions to firms' Microsoft Dynamics 365 challenges. The team provides the full spectrum of CRM development services, from new implementations, migrations, managed services, and rebuilding failed or inefficient instances.

Rates
$100 - $149 / hr
Employees
2 - 9
Founded
2017
Country
United States

Bluewolf, an IBM Company, is the global Salesforce consulting agency committed to creating customer and employee experiences that drive a return on innovation. We enable companies of any size and industry to deliver deeper, personalized customer moments with Augmented Intelligence (AI) as a competitive advantage–now.

Using our patented project delivery solution, Bluewolf Sightline™, we reduce deployment time and get results faster with less risk for customers worldwide, such as T-Mobile, Mercedes-Benz, and AmerisourceBergen.

Bluewolf CEO, Eric Berridge, wrote the book on customer engagement, Customer Obsessed. The way Bluewolf sees it, when you’re able to be customer-obsessed, you create more than just an impression, you create customers for life.

Rates
$150 - $199 / hr
Employees
1,000 - 9,999
Founded
2000
Country
United States;

Brimit is a provider of enterprise platform engineering. We help organizations enhance customer engagement and employee collaboration, and we equip sales and marketing teams with efficient tools to collaborate with customers and partners. Our talented team is located in the Netherlands and Belarus.

Brimit is a certified Sitecore, Microsoft, and Salesforce Partner at the forefront of these platforms.

Our services: enterprise web development, collaboration space development, CRM implementation, e-commerce solution development, software integration, digital strategy consulting

Rates
$25 - $49 / hr
Employees
50 - 249
Founded
2011
Country
Belarus; Netherlands; Germany

Listen. Understand. Connect. Know.C5 Insight is unique in the business consulting, professional services and IT industries. We are built on a foundation of timeless values.

Our mission is to forever change how organizations collaborate with colleagues, customers, prospects and partners through the application of The LUCK Principle™, resulting in improved profitability for business and improved value for customers.Our consultants have unparalleled experience in the most effective available collaboration solutions and integrates them with the unique processes and systems of each client. Through our innovative project management approach, we are able to serve enterprises ranging from the Fortune 500, to organizations with fewer than 500 employees.Founded in 2000, C5 Insight is a steady growth company with corporate headquarters in Charlotte, NC, USA, and a global network of consulting and solution experts.

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2000
Country
United States

Celedon Partners specializes in Microsoft Cloud (Azure and 365) solution development, staffing, training, and maintenance. We understand the value of platform-based development and help our customers leverage their platform of choice. We strive to be responsive, accessible and flexible; meaning we work well with businesses both small and large.

We know that each business, organization, and team is unique, so our approach is simple but effective: build a partnership with our client, learn their business, and help define the appropriate technical solution.

Rates
$100 - $149 / hr
Employees
10 - 49
Founded
2014
Country
United States

Cloud Analogy is the world’s preferred Salesforce Development Company that specializes in Salesforce implementation, Salesforce customization, Salesforce consulting, Salesforce administration, Field Service Lightning, AppExchange app development, and Data Migration.

Salesforce Marketing Cloud, Salesforce Service Cloud, Salesforce Commerce Cloud, Salesforce AppExchange Apps, Salesforce Wave Analytics, Pardot, Chatter, Salesforce Community Cloud, Salesforce Integration, Salesforce Customization, Salesforce Consulting Services, we are experts in everything ‘Salesforce’.

Rates
$25 - $49 / hr
Employees
50 - 249
Founded
2015
Country
United States; Australia; United Kingdom; India

CloudMasonry is a Salesforce consulting partner, delivering success with transformative cloud-based business services and partner solutions.

Registered Salesforce Consulting Partner

Consulting Resources with +10 years of Salesforce Experience

We offer a tailor-made approach for enterprise organizations, guiding each through the challenges of working with and harnessing the potential of cloud-based tools such as Salesforce. With over a decade’s dedicated experience in the field, CloudMasonry’s business-to-business consulting services are built on a foundation of experience across a range of industries.

CloudMasonry was built on the knowledge that many existing Salesforce customers often struggle to utilize Salesforce to its fullest. With Salesforce pushing out three technical releases a year, we looked around and saw that Salesforce customers too often felt like they couldn’t keep up. At the same time, we knew all about the powerful features of Salesforce like Field Service Lightning and know just how powerful they can be.

The aim of CloudMasonry is to partner with Salesforce clients to maintain their current CRM while incorporating its very best features, leading to a robust, up-to-date Salesforce-powered solution.

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2018
Country
United States

Cloudsquare is a Top Rated Salesforce Consultant focused on client satisfaction and doing what is best for your business. With offices in Los Angeles and New York City, we are passionate about providing unique and robust Salesforce solutions on the worlds #1 CRM. Our team strives for helping our customers get the most value from the Salesforce platform, while supporting them every step of the way

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2017
Country
United States

Based in Atlanta, GA with headquarters at the Salesforce Tower, Configero is a top-ranked certified Salesforce Cloud Alliance Partner with over 10 years of experience delivering strategic consulting, innovative solutions and expert support to help companies get the most out of their cloud investments. Configero has consistently been ranked as a top Salesforce Consulting Provider and CRM Developer by Clutch.

Configero leverages its expertise to deliver a better experience and a path to better business performance on the Salesforce platfom. With a full range of implementation, integration, training, and support services, Configero’s distinct style of passion, thoughtfulness, and delivery excellence helps forward-thinking organizations build what's next.

Services: Full-cycle implementations of all Salesforce.com products including: Sales Cloud, Service Cloud, Community Cloud, Pardot, Marketing Cloud, and Force.com. Consulting offerings include: Business Process Consulting, Data Quality and Migration, Integration and Application Development, Native Force.com Applications Designed to Further Extend the Salesforce Platform Admin, and End User Training Remote and Onsite Support.

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2009
Country
United States

Since November 2019 CoreValue is a part of Avenga, a global IT company backed by funds managed by Oaktree Capital Management L.P. and Cornerstone Partners

CoreValue is a Global Software and Technology Services company, providing Cloud based implementation services, Salesforce platform development and integration services, Data Services and Machine Learning powered solutions, and Mobile & Web application design and development services to industries such as Finance, Pharmatech, and Healthcare.

Headquartered in New Jersey, USA, CoreValue maintains quality software and consultancy services to funded startups, investors, mid-sized enterprises and Fortune 50 through 500 companies engaging our expert engineering teams in 9 development labs across Eastern Europe and a global network of consulting experts.

As both a Salesforce Global Consulting Partner and a Gold Microsoft Partner, CoreValue is a one-stop solution for products that transform business models.

CoreValue is featured in 2018 Inc. 5000 List of Fastest-Growing Companies in the USA and ranks among Top Mobile App Development Companies in New Jersey in 2018. The company is also recognized by Ukraine’s top IT employer by DOU.ua, the largest Ukrainian developer community and is an official member of the CAI-Global IT Partner Alliance.

CoreValue focuses on customer success through application development and product development outsourcing using complex data integrations and its core expertise areas include:

Rates
Undisclosed
Employees
250 - 999
Founded
2004
Country
United States; Ukraine

Crowe Horwath is one of the largest public accounting, consulting, and technology firms in the United States. Our dedicated professionals create value for our clients by connecting deep industry knowledge with innovative technology, while maintaining a commitment to independence, integrity, and objectivity.

By listening to our clients, we learn about their businesses and the unique challenges they face. We forge each relationship with the intention of delivering exceptional client service while upholding our core values and strong professional standards. We invest in tomorrow because we know smart decisions build lasting value for our clients, people, and profession.

Rates
$150 - $199 / hr
Employees
1,000 - 9,999
Founded
2005
Country
United States

All of our services are in Data, Decision Making and Customer Engagement. From every angle, we can help you innovate, grow and become a more customer-centric organisation using Google Cloud. Our award-winning cases will bring you the agility, scalability and cost-effectiveness that you need to become customer-centric and get you ready for the future.

We offer you state of the art Big Data marketing and analytics solutions built on the Google Cloud Platform. We implement Marketing & Sales and eCommerce solutions on top of it for omnichannel integration, conversational experience, personalisation, mobile marketing and a 360° customer view.

Rates
$100 - $149 / hr
Employees
10 - 49
Founded
2006
Country
Netherlands

We are a trusted partner of Salesforce.com. Our consultants bring best practice methods and tools that enable customers to be successful in achieving their business objectives. We help organizations become successful in their use and adoption of Salesforce.com.

Rates
$100 - $149 / hr
Employees
10 - 49
Founded
2015
Country
United States; India
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Each business has its own specifics, but no matter how different the business processes are, the beauty sphere or an IT company, a CRM system is needed in both cases. Customer relationship management (CRM) consulting includes not only implementation but also industry expertise, qualified staff, and support and service after deployment.

CRM consulting company services include:

  • CRM-Audit - the expertise of business readiness for the effective implementation of CRM-strategy. 
  • Formation of CRM-strategy and metrics to describe goals and monitor progress.
  • Development and improvement of CRM-strategy.
  • CRM Navigator - CRM metrics to identify and support the right business course.
  • Selection, development, and customization of tools to implement a CRM strategy.

Consulting services accompany the implementation of CRM-solution at all stages of the project life cycle:

  • Optimization of business processes.
  • Selection and arrangement of CRM-solutions to the individual needs of the business of your company.
  • Implementation and maintenance of CRM-solutions.
  • Training of CRM-solution users.

Work on the implementation of CRM projects includes approaches to project management at all stages and affects all participants. This structured approach allows business consultants to close the customer's needs with the minimum time and budget for the project. This is expressed in the effective adaptation of the system to the specific tasks of automating business processes, sales, marketing, and service. 

The client base on paper is the past century. Electronic organizers and all-known Excel also couldn't provide an effective relationship between a potential client and the supplier of goods or services. The main reason for incompetence is a trivial - human factor: one of the company's employees could certainly forget to enter information into an Excel file or just make a mistake. The situation becomes more and more problematic when sales increase, which naturally affects the staff's expansion and the number of clients. The solution of the problem - CRM-system, which automates business processes and, as a consequence, eliminates failures caused by the human factor.

Sooner or later, any business owner comes to the fact that everything seems to be working well. Still, there are a huge number of gaps, without which business could get to a completely different level of business and management. To move to a new stage, you need to deal with the pressing problems and routine by implementing CRM.

The implementation of CRM has a huge number of advantages. We have found out the main ones, which allocate more of the number of entrepreneurs. 

Benefits of implementing CRM:

  • Maintaining a customer base;
  • Improvement of managers' performances;
  • Control of employees in the workplace;
  • Setting and executing tasks;
  • Automation of business;
  • Reporting on key performance indicators in CRM-system;
  • Increase profits and optimize costs;
  • Case planning and notification;
  • Electronic document management.

Do you need services from CRM consulting companies?

Still do not understand whether it makes sense to purchase CRM or not? Let's deal with it together!

If you want to establish internal business processes of the company, work on customer loyalty, increase profits and reduce costs, improve management, reporting and improve the overall efficiency of the business - certainly, the implementation and configuration of CRM are necessary - hire crm consulting companies in USA.

Implementation of the CRM is suitable for:

  • E-commerce store;
  • manufacturing;
  • Real estate agencies;
  • Agribusiness;
  • Small business;
  • Large chain stores;
  • Wholesale trade;
  • Retail trade;
  • Recruitment;
  • Beauty shops;
  • Dentists;
  • Realtors;
  • Public catering.

CRM can be adapted to any field of activity. Initially, you will be provided with a set of basic tools, and over time you can refine the functionality you need, depending on your requirements.

The purpose of crm consulting services is to develop a strategy for achieving the company's goals in the system.

Services of the best crm consultants include the following stages:

  • Analysis of the necessity of automation of business processes at the enterprise.
  • Identification of required changes and diagnostics of capabilities.
  • Development of detailed system requirements.
  • Definition of budgets and terms required for project implementation.
  • Development of implementation strategy.
Updated: November 26th 2020