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CRM Consulting Companies in London

CRM consulting services in London will assist you in addressing scattered customer data, weak lead conversion, and low selling levels. We created a list of the top CRM consulting companies in London that can take your company to the next level. By the end, you can get the answers to the most common questions related to CRM, like what the top CRM consultants choose? Is CRM worth it? 

What are the main advantages of using CRM? Do you need services from London CRM consulting companies? What are the services that CRM consulting companies in London are providing? Hope our list of the best CRM consulting companies in London with real research so you don’t waste your time with companies that are not worth it. 

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List of the top CRM Consulting Companies in London

Updated: 25 January 2024
1st
Merkle logo
$150 - $199 / hr
500+
1971
United States

Merkle

Merkle is a leading data-driven, technology-enabled performance marketing agency. We specialise in the creation and delivery of unique, personalised customer experiences that drive performance across all platforms and devices. We call this ‘people-based marketing’ and, with over 25 years’ experience, we are proud to be recognised as a global leader.

Performance marketing focuses on creating testable campaigns with measurable outcomes. Results are judged on how well a campaign has performed, the value of your customer relationships and the loyalty earned against your marketing investment. But what sets us apart is our truly customer-focused approach. We employ individualised targeting and personalised messaging that works as a key driver of performance. It takes personalisation to another level, delivering unique and tailored customer experiences in real time.

Service Focus
  • Pr
  • Consulting
2nd
DataArt logo
$50 - $99 / hr
500+
1997
United Kingdom

DataArt

DataArt is a global software engineering firm that takes a uniquely human approach to solving problems.

With over 20 years of experience, teams of highly-trained engineers around the world, deep industry sector knowledge, and ongoing technology research, we help clients create custom software that improves their operations and opens new markets. Powered by our People First principle, we work with clients at any scale and on any platform, and adapt alongside them as they evolve.

We integrate our engineering excellence with deeply human values that drive our business and our approach to relationships: curiosity, empathy, trust, honesty, and intuition. These qualities help us deliver high-value, high-quality solutions that our clients depend on, and lifetime partnerships they believe in.

Service Focus
  • Consulting
  • Web Development
  • Software Development
3rd
Vention logo
$50 - $99 / hr
500+
2002
United States

Vention

Vention is the premier global leader in software engineering, synonymous with technology designed for scale and the common denominator behind the world’s most successful tech-empowered enterprises, industry innovators, and startups. Headquartered in New York with 20+ offices, Vention provides access to 3,000+ engineers worldwide and equips technology leaders with the top engineering talent from the world’s most respected tech hubs. Our teams sync with clients’ in-house engineers to advise and execute their product vision to accelerate their roadmap, innovate faster and more efficiently, and ultimately scale their operations to new heights.

Service Focus
  • Consulting
  • Web Development
  • Mobile App Development
  • Software Development
4th
ConsultMyApp (CMA) logo
$100 - $149 / hr
10-49
2016
United Kingdom

ConsultMyApp (CMA)

As a world-leading mobile marketing agency, we exist to help our clients’ apps perform at their very best. We combine a unique, data-driven approach with deep expertise to deliver game-changing mobile marketing strategies for globally-recognized brands and influential start-ups.

Three things you should know about us:

1. We're data driven and ruthlessly focused on results. Thanks to our proprietary technology and analytical models we can translate data into business value, faster.

2. We're mobile specialists. But we’re not limited by it. We draw our teams from the best mobile talent and from a variety of backgrounds, meaning we see the bigger picture.

3. We work differently. We’re a consultancy in expertise with an agency focus on delivery. And we work as an extension, or an embedded part of our clients’ teams. It’s one of the reasons 95% of our clients have stayed with us.

Service Focus
  • Marketing
  • Consulting
5th
twentysix logo
$150 - $199 / hr
50-199
1996
United Kingdom, Singapore

twentysix

twentysix is an award-winning full service digital communications agency, passionate about digital and experts in marketing. We deliver indispensable creative and commercial thinking that connects brands closer to their customers online.

The user sits at the heart of everything we do, allowing us to create communication excellence and deliver the very best work for our clients. twentysix has offices in the UK, Singapore and the USA, employing 125 people.

Services cover everything from Digital Strategy, Creative, Website Design & Build, Content Management Systems, Mobile Apps/Games, Social Media, SEO, PPC, Affiliates and Content Marketing, through to creating powerful & measurable online brand experiences.

Service Focus
  • Mobile App Development
  • Seo
  • Design
  • Pr
  • Consulting
6th
rattlesnake one Ltd logo
< $25 / hr
1-9
2020
london

rattlesnake one Ltd

RattleSnake One is a full-service digital design agency transforming ambitious companies into powerful brands at a rapid speed. The agency is Led by a super-motivated team that thoroughly enjoys their work, it is a full-service, high-end design agency providing holistic and trans formative digital design services. Curating delightful user experiences, company works with global clients and deliver customized products.


Company deliver innovative user experience through maintaining client focused and business orientated, team energizes corporations with intelligent solutions that work as a 360 degree turnaround for your company. With a team of unique mix of skills, company works directly with clients and provide them services that are business-transformative.

Service Focus
  • Advertising
  • Consulting
  • Design
  • Marketing
  • Pr
  • Seo
  • Services
  • Software Development
  • Web Development
  • Testing

Each business has its own specifics, but no matter how different the business processes are, the beauty sphere or an IT company, a CRM system is needed in both cases. Customer relationship management (CRM) consulting includes not only implementation but also industry expertise, qualified staff, and support and service after deployment.

What are the CRM consulting company services in London include?

  • CRM-Audit - the expertise of business readiness for the effective implementation of CRM-strategy. 
  • Formation of CRM-strategy and metrics to describe goals and monitor progress.
  • Development and improvement of CRM-strategy.
  • CRM Navigator - CRM metrics to identify and support the right business course.
  • Selection, development, and customization of tools to implement a CRM strategy.

Consulting services in London accompany the implementation of CRM-solution at all stages of the project life cycle:

  • Optimization of business processes.
  • Selection and arrangement of CRM-solutions to the individual needs of the business of your company.
  • Implementation and maintenance of CRM-solutions.
  • Training of CRM-solution users.

Work on the implementation of CRM projects includes approaches to project management at all stages and affects all participants. This structured approach allows business consultants to close the customer's needs with the minimum time and budget for the project. This is expressed in the effective adaptation of the system to the specific tasks of automating business processes, sales, marketing, and service. 

The client base on paper is the past century. Electronic organizers and all-known Excel also couldn't provide an effective relationship between a potential client and the supplier of goods or services. The main reason for incompetence is a trivial - human factor: one of the company's employees could certainly forget to enter information into an Excel file or just make a mistake. 

The situation becomes more and more problematic when sales increase, which naturally affects the staff's expansion and the number of clients. The solution of the problem - CRM-system, which automates business processes and, as a consequence, eliminates failures caused by the human factor.

Sooner or later, any business owner comes to the fact that everything seems to be working well. Still, there are a huge number of gaps, without which business could get to a completely different level of business and management. To move to a new stage, you need to deal with the pressing problems and routine by implementing CRM.

The implementation of CRM has a huge number of advantages. We have found out the main ones, which allocate more of the number of entrepreneurs. 

What are the benefits of implementing CRM?

  • Maintaining a customer base;
  • Improvement of managers' performances;
  • Control of employees in the workplace;
  • Setting and executing tasks;
  • Automation of business;
  • Reporting on key performance indicators in CRM-system;
  • Increase profits and optimize costs;
  • Case planning and notification;
  • Electronic document management.

Do you need services from CRM consulting companies in London?

Still do not understand whether it makes sense to purchase CRM or not? Let's deal with it together!

If you want to establish internal business processes of the company, work on customer loyalty, increase profits and reduce costs, improve management, reporting and improve the overall efficiency of the business - certainly, the implementation and configuration of CRM are necessary - hire CRM consulting companies in London.

Implementation of the CRM is suitable for:

  • E-commerce store;
  • manufacturing;
  • Real estate agencies;
  • Agribusiness;
  • Small business;
  • Large chain stores;
  • Wholesale trade;
  • Retail trade;
  • Recruitment;
  • Beauty shops;
  • Dentists;
  • Realtors;
  • Public catering.

CRM can be adapted to any field of activity. Initially, you will be provided with a set of basic tools, and over time you can refine the functionality you need, depending on your requirements.

The purpose of London CRM consulting services is to develop a strategy for achieving the company's goals in the system.

The services of the best CRM consultants include the following stages:

  • Analysis of the necessity of automation of business processes at the enterprise.
  • Identification of required changes and diagnostics of capabilities.
  • Development of detailed system requirements.
  • Definition of budgets and terms required for project implementation.
  • Development of implementation strategy.