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Best CRM Consulting Companies in Germany

CRM consulting company in Germany will assist you in addressing scattered customer data, weak lead conversion, and low selling levels. We created a list of the top CRM consulting companies in Germany that can take your company to the next level. By the end, you can get the answers to the most common questions related to CRM, like what the top CRM consultants choose? Is CRM worth it? 

What are the main advantages of using CRM? Do you need services from CRM consulting companies in Germany? What are the services that CRM consulting companies in Germany are providing? Hope our list of the best CRM consulting companies in Germany with real research so you don’t waste your time with companies that are not worth it. 

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List of the top CRM Consulting Companies in Germany

Updated: 27 September 2023
Marlabs Inc logo
United States, India, Canada, Germany

Marlabs Inc

Marlabs helps companies adopt Digital Transformation using Digital360 - a comprehensive digital framework comprising of Digital Product Engineering, Digital Automation, Enterprise Analytics, Cloud, Digital Security and Digital User Experience; delivering a next-gen Digital Customer Experience.

Marlabs’ digital life-cycle model delivers rapid innovation using prototyping, co-creation, concept-to-completion and rapid deployment.

Marlabs’ innovation labs, “” incubates cutting-edge technologies like Intent-Intelligence, IoT, IoP, Blockchain and Hyper-Personalization.

Marlabs, a Salesforce Platinum Cloud CRM Consulting and Implementation Partner is featured in Gartner’s Market Guide for Salesforce Implementation Partners and was awarded the Best Implementation Partner FY15 by Salesforce.

Service Focus
  • Software Development
  • Consulting
BBO logo
$100 - $149 / hr


The BBO Data GmbH is a company owned by the Society for BiTEAM Software mbH in Karlsruhe and your partner for the realization of complete, future-oriented ERP projects. Regional roots in Berlin and Brandenburg BBO sectorally in German-speaking active. Innovative and competitive products and solutions feature our portfolio.

A full range of services enables ERP implementations from a single and a professional and innovative optimization and support of your business software.

Two companies - a strong partner: BBO and BiTEAM lead your projects to success.

Service Focus
  • Consulting
SIRUP logo
$100 - $149 / hr


SIRUP is an owner-managed agency for digital transformation, e-business and digital branding. Successful since 2002 in Berlin. We are a team of strategists, creatives and developers. We live digital culture by conviction. We are curious, work interdisciplinary and for our clients we are an agile task force that enables individual and rapid solutions.

Service Focus
  • Consulting
abilex GmbH logo

abilex GmbH

DIGITAL TRANSFORMATION - since 2004 abilex is a consulting and service company. The professional focus is the digital transformation of market-oriented processes in sales, marketing and service. Our customers receive strategic advice with tailor-made organizational and technological solutions, all from a single source. Abilex has comprehensive professional and technological expertise to advise, implement and integrate all implementation-relevant components such as CRM, CMS, eCommerce, MarketingAutomation, MAM/DAM and PIM. Our partners include providers of best-in-class technologies such as Salesforce, Stibo, Viamedici, inRiver or Celum.

Service Focus
  • Consulting
webguerillas logo
$25 - $49 / hr


webguerillas, founded in 2000 and still owner-led, is the leading agency for unconventional marketing in Germany and Switzerland. 

We have a strong focus on digital services such as social research, digital strategy, digital word-of-mouth, social crm, homepage/portal building, digital advertising/media, app/mobile marketing, viral campaigns, seeding s. o. But we also give services like offline guerilla marketing, buzz events, ambients stunts, alternative pr, or offline word-of-mouth.

Service Focus
  • Marketing
  • Consulting
Avenga logo
$50 - $99 / hr
Malaysia, Germany


Avenga is one of the global leaders in the IT and digital transformation market. Considering all the complexities of doing business in the modern world, the Avenga team strives to provide its clients with real and unique solutions based on the client's needs.

Avenga has great experience in providing innovative solutions to companies from different fields such as automotive, financial, insurance, pharma & life sciences, and real estate. Among Avenga clients are world-famous brands like Volvo, German Telekom, SwissLife, and many more.

Quality Assurance & Testing Services provided by Avenga:

  • Manual testing;
  • Automated testing;
  • Functionality testing;
  • Load testing;
  • Usability testing;
  • Performance testing.

Service Focus
  • Testing
  • Mobile App Development
  • Consulting
*instinctools logo
$25 - $49 / hr
United States, Poland, Germany


*instinctools is a software product development and consulting company focused on digital transformation. Headquartered in Germany and USA with development hubs in Poland and Kazakhstan, *instinctools provides a cross-functional global delivery model which reduces development costs while increasing speed to market.

Our Services:

  • Product Software Development;
  • Legacy Software Modernization;
  • Web Development and E-commerce;
  • Business Intelligence and Data Visualization;
  • Cloud Computing and DevOps;
  • Mobile App Development;
  • Crypto Exchange Development.

At a glance:

  • 23 years in the market;
  • Transparent engagement model;
  • 350+ professional engineers and consultants;
  • 1000+ completed projects and a proven track record.

Key clients: Daimler, Fujitsu, SAP, Haver & Boecker, Burda Digital, VoxGen, Helvar, Acrolinx, Nostrum, Swiss Red Cross, IPwe, CANet, Heinrich Schmid, Lition, Bonnet, Autograph Authentic

Service Focus
  • Mobile App Development
  • Software Development
  • Consulting
  • Web Development
  • Design
  • Services
Monarch Innovation Private Limited logo
$25 - $49 / hr
India, United States, Germany, Canada

Monarch Innovation Private Limited

Monarch Innovation is a Design & Engineering company based out of India that serves clientele across the globe through its strategic partnerships, alliances & collaborations. Founded in 2009 by a team of seasoned technocrats & industry veterans; Monarch Innovation is an ISO 9001:2015 certified company, which is purely a technology-driven company catering to domestic & overseas clients. Monarch Innovations provide Mobile app development, It services, Web development, Ar/Vr Development Ios and Android App development, cloud applications, DevOps Services, Mechanical Design services, Bim Services Monarch Innovation has a competitive edge in the industry with its state-of-the-art infrastructure and a team of highly experienced professionals. Innovation & Creativity are the two core values that are fostered at Monarch Innovation.
Service Focus
  • Consulting
  • Design
  • Marketing
  • Mobile App Development
  • Software Development
  • Web Development
PixelMechanics logo


Making a mark in the e-commerce space involves delivering an engaging user experience, improving agility & reducing time to market. At PixelMechanics, we help you do exactly that! Leverage our expertise in creating exciting Adobe Commerce digital experiences. Our innovative solutions empower & grow businesses in both B2B & B2C segments. We have a diversified portfolio of clients where we have integrated different systems including but not limited to SAP, Akeneo, Mollie, Navision, Oracle, Hubspot and many others with Adobe Stack Solutions. Additionally you can count on us to engage customers and increase sales with integrating learning experiences into your brand’s website & apps through the Adobe Learning Manager as well as to connect digital asset management, content management & digital enrolment through the Adobe Experience Manager. In short we do all it takes to help your brand flourish!
Service Focus
  • Mobile App Development
  • Software Development
  • Web Development
  • Consulting
  • Design
  • Seo
  • Testing

Each business has its own specifics, but no matter how different the business processes are, the beauty sphere or an IT company, a CRM system is needed in both cases. Customer relationship management (CRM) consulting includes not only implementation but also industry expertise, qualified staff, and support and service after deployment.

What are CRM consulting company services in Germany include?

  • CRM-Audit - the expertise of business readiness for the effective implementation of CRM-strategy. 
  • Formation of CRM-strategy and metrics to describe goals and monitor progress.
  • Development and improvement of CRM-strategy.
  • CRM Navigator - CRM metrics to identify and support the right business course.
  • Selection, development, and customization of tools to implement a CRM strategy.

Consulting services in Germany accompany the implementation of CRM-solution at all stages of the project life cycle:

  • Optimization of business processes.
  • Selection and arrangement of CRM-solutions to the individual needs of the business of your company.
  • Implementation and maintenance of CRM-solutions.
  • Training of CRM-solution users.

Work on the implementation of CRM projects includes approaches to project management at all stages and affects all participants. This structured approach allows business consultants to close the customer's needs with the minimum time and budget for the project. This is expressed in the effective adaptation of the system to the specific tasks of automating business processes, sales, marketing, and service. 

The client base on paper is the past century. Electronic organizers and all-known Excel also couldn't provide an effective relationship between a potential client and the supplier of goods or services. The main reason for incompetence is a trivial - human factor: one of the company's employees could certainly forget to enter information into an Excel file or just make a mistake. 

The situation becomes more and more problematic when sales increase, which naturally affects the staff's expansion and the number of clients. The solution of the problem - CRM-system, which automates business processes and, as a consequence, eliminates failures caused by the human factor.

Sooner or later, any business owner comes to the fact that everything seems to be working well. Still, there are a huge number of gaps, without which business could get to a completely different level of business and management. To move to a new stage, you need to deal with the pressing problems and routine by implementing CRM.

The implementation of CRM has a huge number of advantages. We have found out the main ones, which allocate more of the number of entrepreneurs. 

What are the benefits of implementing CRM?

  • Maintaining a customer base;
  • Improvement of managers' performances;
  • Control of employees in the workplace;
  • Setting and executing tasks;
  • Automation of business;
  • Reporting on key performance indicators in CRM-system;
  • Increase profits and optimize costs;
  • Case planning and notification;
  • Electronic document management.

Do you need services from CRM consulting companies in Germany?

Still do not understand whether it makes sense to purchase CRM or not? Let's deal with it together!

If you want to establish internal business processes of the company, work on customer loyalty, increase profits and reduce costs, improve management, reporting and improve the overall efficiency of the business - certainly, the implementation and configuration of CRM are necessary - hire CRM consulting companies in Germany.

Implementation of the CRM is suitable for:

  • E-commerce store;
  • manufacturing;
  • Real estate agencies;
  • Agribusiness;
  • Small business;
  • Large chain stores;
  • Wholesale trade;
  • Retail trade;
  • Recruitment;
  • Beauty shops;
  • Dentists;
  • Realtors;
  • Public catering.

CRM can be adapted to any field of activity. Initially, you will be provided with a set of basic tools, and over time you can refine the functionality you need, depending on your requirements.

The purpose of CRM consulting services in Germany is to develop a strategy for achieving the company's goals in the system.

Services of the best CRM consultants include the following stages:

  • Analysis of the necessity of automation of business processes at the enterprise.
  • Identification of required changes and diagnostics of capabilities.
  • Development of detailed system requirements.
  • Definition of budgets and terms required for project implementation.
  • Development of implementation strategy.