The Best CRM Consulting Companies in Canada

Customer Relationship Management (CRM) systems are crucial for streamlining business operations and improving customer interactions. The CRM Consulting Companies in Canada section of our directory brings together top firms with extensive experience in helping businesses implement and optimize CRM solutions. These experts work closely with clients to select the right CRM software, customize it to meet specific needs, and ensure successful integration into existing systems. By focusing on improving sales, customer service, and marketing processes, these companies help businesses strengthen relationships with their customers, increase efficiency, and drive growth. With their expert advice and proven strategies, these CRM consultants will guide you every step of the way.

See Pricing Analytics

27 Companies

Last updated:Dec 22, 2024

List of the The Best CRM Consulting Companies in Canada

HIC Global Solutions

Claimed

Your CRM Success Partner

4.8

About company

HIC Global Solutions is an ISO-certified Salesforce consulting company along with being a distinguished Crest and MSP Partner. Covers a broad territorial spread - Canada, the United States of Am... Read more about HIC Global Solutions

Less than $5000

$25 - $49/hr

50 - 199

2015

Richmond Hill, Canada

Service focuses

‌

ReviewReview dated Nov 26, 2024

My experience with HIC Global Solutions was outstanding. Their team delivered tailored Salesforce solutions on time, including a centralized Student Information System, email automation, and a Financial Tracking System. After consulting with the team of HIC, the changes were quite satisfactory as we witnessed a 95% improvement in tracking payment information, 67% proper functional record of the contact details, and 92% ease of monitoring.

Reviewer

Zoya Jennifer

Marketing Consultant

4.8

Startbit IT Solutions Pvt. Ltd.

Claimed

Your Go-To Partner for Salesforce, .NET, Mobile Apps, ROR, Shopify, PHP WordPress Development

4.8

About company

Startbit IT Solutions Pvt. Ltd. is a globally recognized ISO 9001 and 27001 certified IT services provider. We specialize in outsourced product development and custom software development, focusing o... Read more about Startbit IT Solutions Pvt. Ltd.

$5000 - $9999

< $25/hr

50 - 199

2008

Toronto, Canada

Service focuses

‌

ReviewReview dated Sep 4, 2024

We engaged Startbit IT Solutions to enhance our Salesforce platform and were satisfied with the outcomes. Its use of Apex, Visualforce, and Lightning Components allowed for extensive customization and optimization, including new app development, automated operations, and integration of third-party tools via RESTful application programming interfaces (APIs). The agency significantly improved our system's usability and functionality, enabling efficient management and streamlining our business operations. Although there were occasional response time delays during peak phases, Startbit IT Solutions' proactive problem-solving and responsive communication ensured minimal disruptions. Ultimately, the agency's technical expertise and tailored solutions benefited our project, enhancing our platform's functionality and user-friendliness.

Reviewer

Christopher Cooper

Director, Corporate Partnerships & Development

4.8

iQlance Solutions

Claimed

iDeas to iNnovation, Mobile app Development Agency

About company

To compete in the real world where behaviour and engagement patterns of the users have changed dramatically, you need a mobile app for your business to improve user experience and engagement. iQlanc... Read more about iQlance Solutions

$5000 - $9999

< $25/hr

50 - 199

2010

Toronto, Canada

Service focuses

‌

Sensible Marketer Inc

Unclaimed

Ready to get more clients? | Canada & USA

About company

Its Marketing Agency gets more clients, customers & investors for businesses using email, CRM, SEO, content, digital marketing, automation, & more. It helps companies from enterprises to startups buil... Read more about Sensible Marketer Inc

Less then $5,0000

$100 - $149/hr

10 - 49

2017

Canada

Service focuses

‌

Seasia

Claimed

Software Development Company For Your Business Success

About company

Seasia Infotech, a software development company certified at CMMI Level 5, has been providing businesses with innovative solutions for over twenty years through the utilization of the Seasia Agile Mo... Read more about Seasia

$10000 - $24999

$25 - $49/hr

500 - 999

2000

Edmonton, Canada

Service focuses

‌

Nous Infosystems

Claimed

About company

Nous Infosystems is a leading global product engineering and IT service US-based company, empowering customers to future-proof their business by transforming them into digitally resilient organizatio... Read more about Nous Infosystems

Undisclosed

$50 - $99/hr

500 - 999

1996

Canada

Service focuses

‌

Marlabs Inc

Unclaimed

Accelerate your Digital Transformation

About company

Marlabs helps companies adopt Digital Transformation using Digital360 - a comprehensive digital framework comprising of Digital Product Engineering, Digital Automation, Enterprise Analytics, Cloud, Di... Read more about Marlabs Inc

Undisclosed

500 - 999

1996

Canada

Service focuses

‌

Speridian Technologies

Unclaimed

A global IT Solutions & Consulting Company

About company

Speridian Technologies, as a leading provider of business and technology solutions worldwide, assist clients in modernising their organisations through digital transformation using next-gen digital an... Read more about Speridian Technologies

Undisclosed

$50 - $99/hr

500 - 999

2003

Canada

Service focuses

‌

Code Creators

Claimed

Microsoft Solutions Partner & Software Consultants

About company

Code Creators Inc. is proud Microsoft partner software development company and digital transformation consultancy based in Canada. With a global team of 100+ IT experts, we specialize in a range of... Read more about Code Creators

Less than $5000

50 - 199

2010

Mississauga, Canada

Service focuses

‌

SADA Systems

Unclaimed

Trusted Advisor for Cloud Transformation

About company

SADA Systems (SADA) is a privately-held global leader in providing business and technology consulting services that transform organizations through innovative cloud-based solutions. As a Google Cloud... Read more about SADA Systems

Undisclosed

50 - 199

2000

Canada

Service focuses

‌

Claimed

About company

Kemisoft Group is a technology company that offers a range of services to help organizations with their digital transformation initiatives. Here’s what we specialize in: Digital Transformation... Read more about Kemisoft Group Ltd

$5000 - $9999

$150 - $199/hr

10 - 49

2017

Edmonton, Canada

Service focuses

‌

MetaDesign Solutions

Unclaimed

IT Services | Software Development Company

About company

A global IT consulting and software services company focus on IT Solutions and Software Development Solutions and products which could scale, perform, and exceed customer’s expectations.Incepted in 20... Read more about MetaDesign Solutions

Undisclosed

$25 - $49/hr

200 - 499

2007

Canada

Service focuses

‌

Comfygen Private Limited

Claimed

Get Your Business Future-Ready with Innovation!

About company

Comfygen Private Limited, based in India, is a premier mobile app development company that has been driving technological innovation since its founding in 2019. Specializing in cutting-edge technolog... Read more about Comfygen Private Limited

$10000 - $24999

$25 - $49/hr

50 - 199

2019

Toronto, Canada

Service focuses

‌

Claimed

About company

At SkyTrust, we aim to convert your ideas and thoughts into meaningful execution and make a difference to the brands and businesses we work with. From startups to unicorns, every industry requires ef... Read more about SkyTrut Inc.

Undisclosed

$25 - $49/hr

10 - 49

2021

Etobicoke, Canada

Service focuses

‌

Virtual Coders

Claimed

Grow Your Business with Elite Code Wizards

About company

Virtual Coders is offering next-gen digital transformation, enterprise IT and product engineering services. The company enables clients to invent, ceaseless and transform their business possible thro... Read more about Virtual Coders

Undisclosed

< $25/hr

10 - 49

2016

Toronto, Canada

Service focuses

‌

Sales Channel Design

Unclaimed

About company

SalesChannel.Design Is A Creative Digital First Company That Makes Dedicated UI/UX Designs That Will Promote A Positive Change For Your Business With High-Quality Visual And Technical Solutions.Its St... Read more about Sales Channel Design

Undisclosed

$50 - $99/hr

1 - 9

2021

Canada

Service focuses

‌

Each business has its own specifics, but no matter how different the business processes are, the beauty sphere or an IT company, a CRM system is needed in both cases. Customer relationship management (CRM) consulting includes not only implementation but also industry expertise, qualified staff, and support and service after deployment.

Canada CRM consulting company services include:

CRM-Audit - the expertise of business readiness for the effective implementation of CRM-strategy.
Formation of CRM-strategy and metrics to describe goals and monitor progress.
Development and improvement of CRM-strategy.
CRM Navigator - CRM metrics to identify and support the right business course.
Selection, development, and customization of tools to implement a CRM strategy.

Canada consulting services accompany the implementation of CRM-solution at all stages of the project life cycle:

Optimization of business processes.
Selection and arrangement of CRM-solutions to the individual needs of the business of your company.
Implementation and maintenance of CRM-solutions.
Training of CRM-solution users.

Work on the implementation of CRM projects includes approaches to project management at all stages and affects all participants. This structured approach allows business consultants to close the customer's needs with the minimum time and budget for the project. This is expressed in the effective adaptation of the system to the specific tasks of automating business processes, sales, marketing, and service.

The client base on paper is the past century. Electronic organizers and all-known Excel also couldn't provide an effective relationship between a potential client and the supplier of goods or services. The main reason for incompetence is a trivial - human factor: one of the company's employees could certainly forget to enter information into an Excel file or just make a mistake.

The situation becomes more and more problematic when sales increase, which naturally affects the staff's expansion and the number of clients. The solution of the problem - CRM-system, which automates business processes and, as a consequence, eliminates failures caused by the human factor.

Sooner or later, any business owner comes to the fact that everything seems to be working well. Still, there are a huge number of gaps, without which business could get to a completely different level of business and management. To move to a new stage, you need to deal with the pressing problems and routine by implementing CRM.

The implementation of CRM has a huge number of advantages. We have found out the main ones, which allocate more of the number of entrepreneurs.

Benefits of implementing CRM:

Maintaining a customer base;
Improvement of managers' performances;
Control of employees in the workplace;
Setting and executing tasks;
Automation of business;
Reporting on key performance indicators in CRM-system;
Increase profits and optimize costs;
Case planning and notification;
Electronic document management.

Do you need services from CRM consulting companies in Canada?

Still do not understand whether it makes sense to purchase CRM or not? Let's deal with it together!

If you want to establish internal business processes of the company, work on customer loyalty, increase profits and reduce costs, improve management, reporting and improve the overall efficiency of the business - certainly, the implementation and configuration of CRM are necessary - hire CRM consulting companies in Canada.

Implementation of the CRM is suitable for:

E-commerce store;
manufacturing;
Real estate agencies;
Agribusiness;
Small business;
Large chain stores;
Wholesale trade;
Retail trade;
Recruitment;
Beauty shops;
Dentists;
Realtors;
Public catering.

CRM can be adapted to any field of activity. Initially, you will be provided with a set of basic tools, and over time you can refine the functionality you need, depending on your requirements.

The purpose of Canada CRM consulting services is to develop a strategy for achieving the company's goals in the system.

Services of the best CRM consultants include the following stages:

Analysis of the necessity of automation of business processes at the enterprise.
Identification of required changes and diagnostics of capabilities.
Development of detailed system requirements.
Definition of budgets and terms required for project implementation.
Development of implementation strategy.

How much does it cost to hire CRM Consulting Companies in Canada?

Pricing by Location in 2024

Data current as of: Dec 21, 2024

Country

Total number of companies

Companies undisclosed data

Companies provided data

Employees

Avg. hourly rate	10 - 49	50 - 199	200 - 499	500 - 999	1 - 9	Number of companies
< $25/hr	2	4				6
$25 - $49/hr	1	4	2	1		8
$50 - $99/hr	2			2	1	5
$100 - $149/hr	1	1				2
$150 - $199/hr	1					1
$200 - $300/hr		1				1
	7 30.43%	10 43.48%	2 8.70%	3 13.04%	1 4.35%	23

$50 - $99/hr

Avg. hourly rate

$25 - $49/hr

Summary of CRM Consulting Companies in Canada (as of Dezember 21, 2024)

To determine the average hourly cost of hiring CRM Consulting Companies in Canada, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

< $25/hr: 6 companies (26.09%)
$25 - $49/hr: 8 companies (34.78%) Most Popular Rate
$50 - $99/hr: 5 companies (21.74%) Average Rate
$100 - $149/hr: 2 companies (8.70%)
$150 - $199/hr: 1 company (4.35%)
$200 - $300/hr: 1 company (4.35%)

Analysis

Most Popular Hourly Rate: The most popular hourly rate among CRM Consulting Companies in Canada is $25 - $49/hr, with 8 companies (34.78%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.
Average Hourly Rate: The average hourly rate for CRM Consulting Companies in Canada is between $50 - $99/hr, with 5 companies (21.74%) falling into this category. This suggests that while mid-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

The CRM Consulting market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.
The most competitive and densely populated hourly rate range is $25 - $49/hr, making it the most accessible for many potential clients.
The hourly rates ($50 - $99/hr and above) are also common, indicating a robust market for specialized and potentially higher-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire CRM Consulting Companies in Canada, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right CRM Consulting in Canada Partner: A Full Guide

Which providers of CRM Consulting services in Canada featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality CRM Consulting in Canada services. Some of the most prominent among them are:

Startbit IT Solutions Pvt. Ltd. (2008)
iQlance Solutions (2010)
Seasia (2000)
Nous Infosystems (1996)
Marlabs Inc (1996)

These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What firms specializing in CRM Consulting in Canada have 1–3 years of experience and offer the lowest prices?

Here are some of the best firms with 1-3 years of experience and positive reviews, offering competitive pricing:

SRH Softwares (2023) - < $25 per hour

These companies are relatively new to the market, but they have quickly gained good reputations for delivering cost-effective, high-quality solutions

What are the Top providers of CRM Consulting services in Canada that have 10 years of experience and offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:

Xminds Infotech Pvt. Ltd. (2004) - < $25 per hour
Startbit IT Solutions Pvt. Ltd. (2008) - < $25 per hour - 10 reviews
iQlance Solutions (2010) - < $25 per hour
CDK Labs (2013) - < $25 per hour

These companies are all well-regarded for their expertise in various types of CRM Consulting in Canada and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced providers of CRM Consulting services in Canada among those listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:

Nous Infosystems (1996)
Marlabs Inc (1996)
Seasia (2000)
SADA Systems (2000)
Speridian Technologies (2003)

These companies are known for their extensive experience in CRM Consulting in Canada and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

Which CRM Consulting in Canada service providers on the SuperbCompanies portal are the most awarded and certified?

On the SuperbCompanies portal, providers stand out for being highly awarded and certified. Among them, the following companies are particularly noteworthy:

Startbit IT Solutions Pvt. Ltd. (2008) - < $25 per hour - 10 reviews
iQlance Solutions (2010) - < $25 per hour
Seasia (2000) - $25 - $49 per hour
Code Creators (2010) - NA
Comfygen Private Limited (2019) - $25 - $49 per hour

How many providers of CRM Consulting services in Canada are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of CRM Consulting in Canada service providers across multiple regions, and over 27 featured companies are based across countries like Canada, the United States, Ukraine, and more.

It is worth mentioning that around 4 of the CRM Consulting in Canada firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among firms of CRM Consulting services in Canada listed on the SuperbCompanies portal?

The most popular working models among CRM Consulting in Canada firms listed on the SuperbCompanies portal are the following:

Full Time - 7 companies
On Demand - 5 companies
Part Time - 3 companies

These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among providers of CRM Consulting in Canada listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:

Agile Methodology - 5 companies
Waterfall Methodology - 5 companies
Scrum Methodology - 4 companies
PMI / PMBOK - 3 companies
Extreme Programming (XP) - 3 companies

These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

Which leading vendors of CRM Consulting in Canada have success stories that demonstrate their expertise?

On the SuperbCompanies portal, several leading CRM Consulting in Canada experts share success stories and client experiences. These companies are recognized for their expertise in delivering quality and reliable CRM Consulting in Canada services. Some of the top companies with impressive portfolios are:

Startbit IT Solutions Pvt. Ltd. (13 cases)
Seasia (4 cases)
Comfygen Private Limited (2 cases)
HIC Global Solutions (1 case)

These companies have built stellar reputations by consistently delivering high-quality CRM Consulting in Canada services and working with prominent brands across different industries. To read their success stories and client experiences, as well as to gain more insights into their achievements, visit their profiles on the SuperbCompanies portal.