Top Business Services Customer Service Outsourcing Companies in the United States

Welcome to our directory of top-rated companies in the United States! Our Business Services category features the esteemed Business Services Customer Service Outsourcing Companies ranking, highlighting the crème de la crème of outsourcing companies that excel in providing exceptional customer service solutions. This rating category showcases top-tier firms that deliver tailored customer experiences through strategic partnerships and innovative approaches. From call center operations to digital communication channels, these industry leaders help organizations achieve their customer-centric goals within the Business Services Customer Service Outsourcing Companies ranking.

See Pricing Analytics

11 Companies

Last updated:Dec 22, 2024

List of the Top Business Services Customer Service Outsourcing Companies in the United States

TechMatter (Pvt) Ltd

Claimed

Software Development Company

5.0

About company

TechMatter is an IT Solutions and Managed Services Provider specializing in developing custom solutions leveraging the latest technologies that meet our client’s business objectives. Our team has yea... Read more about TechMatter (Pvt) Ltd

$10000 - $24999

$50 - $99/hr

500 - 999

2012

Pittsburgh, Pennsylvania

Service focuses

‌

ReviewReview dated Aug 26, 2024

TechMatter’s Project Management Software has made our work much easier. The dashboard and task tools are very simple to use. We can easily chat and work together with our team. The reports are clear and helpful. Our productivity has definitely improved. We highly recommend it!

Reviewer

Alexa Wilson

Senior Project Manager

5.0

Blue Valley Marketing

Claimed

Marketing Success....Matters

About company

Since 1991, Blue Valley Marketing has supported businesses operating in B2B markets, media and publishing industries. What began as a division of a phone company soon expanded to become an independen... Read more about Blue Valley Marketing

$5000 - $9999

$25 - $49/hr

200 - 499

1991

Home, Kansas

Service focuses

‌

Systemart

Claimed

We Optimize. You Capitalize.

About company

Systemart, LLC, is a leading company offering a wide range of IT services, staffing solutions, and outsourcing business processes. For over 25 years, Systemart has been well-known for providing creat... Read more about Systemart

Less than $5000

< $25/hr

50 - 199

1999

Parsippany, New Jersey

Service focuses

‌

About company

VAA On Demand 24/7, we understand the challenges businesses face in today’s fast-paced world Start a Free Trial Right Now Our mission is to empower entrepreneurs and businesses by offering reliable,... Read more about VAA ON Demand 247

Undisclosed

10 - 49

2012

New York City, New York

Service focuses

‌

Dr. BPO

Claimed

Taking Care of Business

About company

Why we do what we do. Doctor’s practices face many operational challenges. Increased demands, rising costs, consolidation pressure, and a need to differentiate from alternatives. Rather than focu... Read more about Dr. BPO

Less than $5000

1 - 9

2024

Voorhees, New Jersey

Service focuses

‌

Medstar Billing Services

Claimed

Leading RCM and medical billing Sevices across the USA.

About company

Medstar Billing Services is a trusted provider of medical billing and Full-Service Revenue Cycle Management (RCM) solutions, designed to help healthcare providers streamline their financial process... Read more about Medstar Billing Services

Undisclosed

$25 - $49/hr

50 - 199

2020

Moorhead, Minnesota

Service focuses

‌

How much does it cost to hire Business Services Customer Service Outsourcing Companies in the United States?

Pricing in 2024

Data current as of: Nov 23, 2024

Country

Total number of companies

Companies undisclosed data

Companies provided data

Employees

Avg. hourly rate	10 - 49	50 - 199	1000 - 4999	200 - 499	500 - 999	Number of companies
< $25/hr	1	1	1			3
$25 - $49/hr		1		1		2
$50 - $99/hr	1	1			1	3
	2 25.00%	3 37.50%	1 12.50%	1 12.50%	1 12.50%	8

$25 - $49/hr

Avg. hourly rate

< $25/hr

Summary of Business Services Customer Service Outsourcing Companies in the United States (as of November 23, 2024)

To determine the average hourly cost of hiring Business Services Customer Service Outsourcing Companies in the United States, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

< $25/hr: 3 companies (37.50%) Most Popular Rate
$25 - $49/hr: 2 companies (25.00%) Average Rate
$50 - $99/hr: 3 companies (37.50%)

Analysis

Most Popular Hourly Rate: The most popular hourly rate among Business Services Customer Service Outsourcing Companies in the United States is < $25/hr, with 3 companies (37.50%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.
Average Hourly Rate: The average hourly rate for Business Services Customer Service Outsourcing Companies in the United States is between $25 - $49/hr, with 2 companies (25.00%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

The Business Customer Service Outsourcing market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.
The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.
The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire Business Services Customer Service Outsourcing Companies in the United States, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Business Customer Service Outsourcing in the United States Partner: A Full Guide

Which providers of Business Customer Service Outsourcing services in the United States featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality Business Customer Service Outsourcing in the United States services. Some of the most prominent among them are:

TechMatter (Pvt) Ltd (2012)
Blue Valley Marketing (1991)
Systemart (1999)
CrosLinks (2000)
SunTec Web Services (1999)

These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What firms specializing in Business Customer Service Outsourcing in the United States have 1–3 years of experience and offer the lowest prices?

Here are some of the best firms with 1-3 years of experience and positive reviews, offering competitive pricing:

Dr. BPO (2024) - NA

These companies are relatively new to the market, but they have quickly gained good reputations for delivering cost-effective, high-quality solutions

What are the Top providers of Business Customer Service Outsourcing services in the United States that have 10 years of experience and offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:

Blue Valley Marketing (1991) - $25 - $49 per hour

These companies are all well-regarded for their expertise in various types of Business Customer Service Outsourcing in the United States and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced providers of Business Customer Service Outsourcing services in the United States among those listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:

Blue Valley Marketing (1991)
Systemart (1999)
SunTec Web Services (1999)
CrosLinks (2000)
TechMatter (Pvt) Ltd (2012)

These companies are known for their extensive experience in Business Customer Service Outsourcing in the United States and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

Which Business Customer Service Outsourcing in the United States service providers on the SuperbCompanies portal are the most awarded and certified?

On the SuperbCompanies portal, providers stand out for being highly awarded and certified. Among them, the following companies are particularly noteworthy:

Systemart (1999) - < $25 per hour
Leadoku (2024) - $50 - $99 per hour

How many providers of Business Customer Service Outsourcing services in the United States are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Business Customer Service Outsourcing in the United States service providers across multiple regions, and over 11 featured companies are based across countries like Canada, the United States, Ukraine, and more.

It is worth mentioning that around 3 of the Business Customer Service Outsourcing in the United States firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among firms of Business Customer Service Outsourcing services in the United States listed on the SuperbCompanies portal?

The most popular working models among Business Customer Service Outsourcing in the United States firms listed on the SuperbCompanies portal are the following:

Full Time - 5 companies
On Demand - 4 companies
Part Time - 2 companies

These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among providers of Business Customer Service Outsourcing in the United States listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:

Agile Methodology - 1 company
Waterfall Methodology - 1 company
Extreme Programming (XP) - 1 company
Kanban Methodology - 1 company
Critical Path Method (CPM) - 1 company

These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

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Popular Locations

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