Turkcell Global Bilgi

Founded in 1999 as a Turkcell Group company, Turkcell Global Bilgi; It improves the customer experience of brands with a total of 15,000 employees in Turkey and Ukraine. Turkcell Global Bilgi, in addition to its deep experience in the telecom sector; provides services with its expertise and wide customer portfolio in finance, e-commerce, retail and airlines sectors. With sectoral solutions focused on customer experience; creates value in the areas of customer service, customer acquisition, telesales, technical support, help desk, customer retention and loyalty, collection, customer value development, customer information management and analysis.