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HIC Global Solutions

HIC Global Solutions

Claimed

Your CRM Success Partner

4.84

5 reviews

About company

HIC Global Solutions is an ISO-certified Salesforce consulting company along with being a distinguished Crest and MSP Partner. Covers a broad territorial spread - Canada, the United States of America, the United Kingdom, Germany, New Zealand, and India and has completed several projects exceeding 2000+ with 80% of the clients’ retention ratio. 

What sets us apart? We're not just a company but a community of experienced cloud specialists, developers, and architects dedicated to addressing modern business challenges with our holistic solutions that combine analysis, consultation, development, and implementation of custom cloud projects

.

Key Highlights:


  • Over 2000+ projects delivered
  • Four apps published on Salesforce AppExchange
  • 120+ experienced developers and experts
  • ISO Certified
  • Great Place to Work certified
  • Salesforce Crest and MSP Partner


Organizations can find all their desired services integrated into the HIC package.

  • Salesforce Lightning
  • Salesforce AppExchange
  • Salesforce Data Migration
  • Salesforce Customization
  • Salesforce Consulting
  • Salesforce Development
  • Salesforce Implementation
  • Salesforce Support
  • Salesforce API Integration
  • IT Staff Augmentation


Its services span key sectors including information technology, healthcare, retail and wholesalers, manufacturing and logistics, BFSI Sector, and many more


As a Salesforce Managed Service Provider, it specializes in:


1. Sales Cloud

3. Marketing Cloud

4. Service Cloud

5. Salesforce Pardot

6. CPQ


In addition to these services, HIC provides innovative products designed to simplify tasks for our clients within the Salesforce Environment including:


1. Docs Made Easy: Simplified document generation and management

2. Sign Made Easy: Streamline digital signature 

3. QB Sync Made Easy: Effortlessly Connect Quickbooks with Salesforce

4. Sync Made Easy: Connects Shopify Store with Salesforce

Undisclosed

$50 - $99/hr

200 - 499

2015

Certifications

Great Place To WorkISO 9001 2015

Awards

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Company media

media

Locations

4

Headquarters

Canada, Richmond Hill

43 Lafferty Lane, L4C 3N8

+1 (262) 310-7818

Other locations

United States, Milwaukee County

333 West Brown Deer Road Unit G – 366, 53217

+1 (262) 310-7818

India, Noida

3rd Floor, A-10, Pegasus Tower, Sector 68, Noida, 201301

+91 12031-17884

United Kingdom

7 Bell Yard, London, WC2A 2JR, WC2A 2JR

+44 2032 39942

Headquarters

Canada, Richmond Hill

43 Lafferty Lane, L4C 3N8

+1 (262) 310-7818

Other locations

United States, Milwaukee County

333 West Brown Deer Road Unit G – 366, 53217

+1 (262) 310-7818

India, Noida

3rd Floor, A-10, Pegasus Tower, Sector 68, Noida, 201301

+91 12031-17884

United Kingdom

7 Bell Yard, London, WC2A 2JR, WC2A 2JR

+44 2032 39942

Languages (1)

English

Communication

Preferred Communication Channels

Google Meet
Email
Phone
WhatsApp
Other

Working models

Full Time
On Demand
Part Time

Technical Support

Yes

Company media

media

Communication

Preferred Communication Channels

Google Meet
Email
Phone
WhatsApp
Other

Working models

Full Time
On Demand
Part Time

Technical Support

Yes

Team Bio

teamBioItem

Aman Rawat

Digital Marketing Analyst

I am a results-driven Digital Marketing Analyst skilled in SEO, SEM, and data analytics. Passionate about crafting impactful strategies, [Name] helps businesses boost visibility and achieve measurable growth.

teamBioItem

Shubham Kumar

Marketing Manager

Driving growth, crafting strategies, and building brands—Marketing Manager with a passion for results!

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Reviews

Best Salesforce implementation Services Provider

Information Technology
Oct 02, 2024 - Dec 10, 2024
$5000 - $9999
Provided services
IT Consulting
Project description

StratumFive provides advanced tools through its Podium5 platform to help ships plan, monitor, and optimize their journeys more effectively, serving over 13,000 vessels worldwide. We hired HIC Global Solutions to enhance our Salesforce implementation by streamlining processes, improving data management, and customizing the platform to align with our business goals.

Reviewer
a

Ankita Narula

Head of Technology

StratumFive Ltd
Review

Our journey with HIC Global Solutions has been nothing short of exceptional. From the very first consultation, it was clear that their team genuinely cared about understanding our unique business needs and goals.What stood out most was their deep expertise in Salesforce and their ability to design solutions that felt custom-made for us. Their proactive communication, attention to detail, and unwavering focus on quality made the entire process smooth and rewarding.Working with such a skilled and dedicated team has been an absolute pleasure. We’re truly grateful for their efforts and wouldn’t hesitate to recommend HIC Global Solutions to anyone looking to transform their Salesforce experience.

Evaluation Criteria

5

Service quality

Punctuality

Communication / Customer service

Overall Costs

Willingness to Recommend

Review Response

Thank you! We value your opinions and suggestions as they let us get better.

Review dated Dec 23, 2024

Salesforce consulting and implementation services

Education
Sep 10, 2024 - Dec 04, 2024
$5000 - $9999
Provided services
IT Consulting
Project description

The company wanted to expand its operations while maintaining its commitment to modern and innovative education. They also wanted to streamline and automate communication with parents through mail. 

Reviewer
a

Sally Ryan

Chief Of Staff

Alpha Schoo
Review

After consulting with the team of HIC, the changes were quite satisfactory as we witnessed a 95% improvement in tracking payment information, 67% proper functional record of the contact details, and 92% ease of monitoring. For me, the most impressive thing about HIC is the team’s ability to seamlessly integrate complex systems while ensuring user-friendly solutions. They even met our specifications and timely delivered the project.

Evaluation Criteria

4.8

Service quality

Punctuality

Communication / Customer service

Overall Costs

Willingness to Recommend

Review Response

Thank you for your feedback and constructive suggestions! We are open to new ideas for improvement, so your review is highly valuable to us.

Review dated Dec 05, 2024

October 27, 2023 By Team HIC Salesforce Experience Cloud Customization and UI Design for A Pharmaceutical Company

Healthcare & Medical
Jan 03, 2022 - Jun 12, 2023
Less than $5000
Provided services
Other Service
Project description

Our client is a leading pharmaceutical wholesaler based in the United Kingdom, serving 14,000 pharmacies and healthcare organizations.They are the largest supplier of medicines and medical devices to NGOs, aid agencies, and charities, which deliver crucial medical supplies to developing countries.

Reviewer
a

Zoya Jennifer

Marketing Consultant

Networsys Technologies
Review

My experience with HIC Global Solutions was outstanding. Their team delivered tailored Salesforce solutions on time, including a centralized Student Information System, email automation, and a Financial Tracking System. After consulting with the team of HIC, the changes were quite satisfactory as we witnessed a 95% improvement in tracking payment information, 67% proper functional record of the contact details, and 92% ease of monitoring.

Evaluation Criteria

4.8

Service quality

Punctuality

Communication / Customer service

Overall Costs

Willingness to Recommend

Review Response

Thank you for your feedback and constructive suggestions! We are open to new ideas for improvement, so your review is highly valuable to us.

Review dated Nov 26, 2024

Salesforce implementation services

Information Technology
Sep 04, 2024 - Dec 17, 2024
$50000 - $199,999
Provided services
Other Service
IT Consulting
Project description

Gateway Genomics is a personal genomics company that develops genetic tests for fetuses and infants. The company's products include the SneakPeek Early Gender DNA Test, which can predict a baby's gender as early as six weeks into a pregnancy.

Reviewer
a

Heather Martinez

Senior Product Manager

Gateway Genomics, LLC
Review

Working with HIC Global Solutions was a seamless and productive experience. They not only delivered on their promises but exceeded our expectations by providing innovative solutions that have positively impacted our operations. Their expertise, professionalism, and collaborative approach made them an invaluable partner for our business.

Evaluation Criteria

4.8

Service quality

Punctuality

Communication / Customer service

Overall Costs

Willingness to Recommend

Review Response

Thank you for your feedback and constructive suggestions! We are open to new ideas for improvement, so your review is highly valuable to us.

Review dated Jan 22, 2025

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October 27, 2023 By Team HIC Salesforce Experience Cloud Customization and UI Design for A Pharmaceutical Company

Healthcare & Medical
Jan 03, 2022 - Jun 12, 2023
Less than $5000
portfolioItem

oosted the Order Tracking Visibility of the Pharmaceutical Company

Healthcare & Medical
Mar 18, 2024 - Mar 19, 2025
$10000 - $24999
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Salesforce Shopify Integration To Form Relationships With Shoppers

Retail
Nov 04, 2019 - Feb 05, 2020
Undisclosed