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Top Information Technology Call Center Companies

Welcome to our esteemed Information Technology directory! We're delighted to introduce you to one of our most comprehensive categories: Information Technology Call Center Companies. This rating category is designed to help you find the best call center solutions for your IT needs, specifically in the Information Technology Call Center Companies category.We've curated a list of top-notch companies that excel in providing cutting-edge technology and exceptional customer service. Whether you're looking for assistance with software development or data analytics, our Information Technology Call Center Companies are here to help, all within the Information Technology Call Center Companies category.

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See Pricing Analytics
12 Companies
Last updated:Dec 27, 2024
in 2024
Top Information Technology Call Center Companies

List of the Top Information Technology Call Center Firms

Conectys logo

Global: Customer support, Call centers, Moderation

About company

Conectys is a leading global BPO specializing in digital-first Customer Experience (CX) and content moderation solutions that reduce costs and increase speed to market for its clients. The company co... Read more about Conectys

$200,000 to $999,999

< $25/hr

1000 - 4999

2004

Bucharest, Romania


Service focuses

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey


Service focuses

Systemart logo

Systemart

Claimed

We Optimize. You Capitalize.

About company

Systemart, LLC, is a leading company offering a wide range of IT services, staffing solutions, and outsourcing business processes. For over 25 years, Systemart has been well-known for providing creat... Read more about Systemart

Less than $5000

< $25/hr

50 - 199

1999

Parsippany, New Jersey


Service focuses

Virtual Assist USA logo

Do What You Do Best and Outsource the Rest

About company

Virtual Assist USA, an all-American team of Virtual Assistants, provides all the benefits of an in-house staff and support team, for a fraction of the costs. Our experts are easy to work with and rel... Read more about Virtual Assist USA

Less than $5000

$25 - $49/hr

10 - 49

2008

United States


Service focuses

About company

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business proce... Read more about FBSPL - Fusion Business Solution P Limited

$5000 - $9999

$25 - $49/hr

500 - 999

2006

New York City, New York


Service focuses

Elisol LLC logo

Elisol LLC

Claimed

Forging Digital Visions

About company

Elisol LLC is your go-to web design and digital marketing agency located in the heart of Cheyenne, Wyoming. Specializing in a wide range of services including web design, mobile app development, SEO,... Read more about Elisol LLC

Less than $5000

$25 - $49/hr

10 - 49

2018

Cheyenne, Wyoming


Service focuses

Posh Virtual Receptionists logo

We answer your calls, so you can answer what calls you

About company

Posh is a 100% employee-owned call answering service provider based in the United States. We bring with us twenty years of experience and excel in offering high-end yet affordable live virtual r... Read more about Posh Virtual Receptionists

Less than $5000

$50 - $99/hr

50 - 199

2020

Virginia Beach, Virginia


Service focuses

DigiStack Marketing logo

Marketing That Matters, Results That Speak

About company

Welcome to Digistack Marketing At Digistack Marketing, we are dedicated to helping businesses thrive in the digital age. As a full-service digital marketing agency, we specialize in creating custo... Read more about DigiStack Marketing

$5000 - $9999

< $25/hr

10 - 49

2019

Memphis, Tennessee


Service focuses

Invensis Inc logo

Invensis Inc

Unclaimed

Build Your Business Momentum with Robust and End-to-End BPO Services.

About company

Invensis is a leading business process outsourcing firm, providing an extensive range of services including Medical billing, IT, finance and accounting (F&A), revenue cycle management, transactional... Read more about Invensis Inc

Undisclosed

Undisclosed

500 - 999

2000

United States


Service focuses

Viaante Business Solutions logo

Bridging the Gap to Your Success

About company

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales p... Read more about Viaante Business Solutions

Less than $5000

< $25/hr

500 - 999

2011

Mumbai, India


Service focuses

Euroline International logo

Business Promotion and Representation Services in Turkey

About company

Established in 1993, Euroline International is one of major companies in Turkey for event management, advertising services, branding and printing services, media communications, mobile digital market... Read more about Euroline International

$5000 - $9999

$50 - $99/hr

1 - 9

1993

Antalya, Turkey


Service focuses

Cloud One Limited logo

VOICE SOLUTIONS - PROFESSIONALLY MANAGED, FLEXIBLY HOSTED, TOTALLY SECURE

About company

Unlock the Power of Simplicity with Cloud One: Your Ultimate Managed VoIP Solution in Kenya Cloud One revolutionizes traditional voice providers, offering an unmatched experience for your managed Vo... Read more about Cloud One Limited

Undisclosed

NA

1 - 9

2017

Nairobi, Kenya


Service focuses

How much does it cost to hire Information Technology Call Center Companies?

Pricing in 2024
Data current as of: Nov 23, 2024

11

Total number of companies

2

Companies undisclosed data

9

Companies provided data
Employees
Avg. hourly rate
50 - 199
500 - 999
1000 - 4999
10 - 49
1 - 9
Number of companies

< $25/hr

1

2

1

4

$25 - $49/hr

1

2

3

$50 - $99/hr

1

1

2

2

22.22%

3

33.33%

1

11.11%

2

22.22%

1

11.11%

9

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 11 Information Technology Call Center Companies:

Hourly rate data disclosure
  • 18.2%

    of companies in this research did not disclose their hour rate information.

  • 81.8%

    of companies in this research provided their hourly rate information.

The size of companies
  • 11.1%

    1 - 9

  • 22.2%

    10 - 49

  • 22.2%

    50 - 199

  • 33.3%

    500 - 999

  • 11.1%

    1000 - 4999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Information Technology Call Center Companies (as of November 23, 2024)

To determine the average hourly cost of hiring Information Technology Call Center Companies, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 4 companies (44.44%) Most Popular Rate

  • $25 - $49/hr: 3 companies (33.33%) Average Rate

  • $50 - $99/hr: 2 companies (22.22%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among Information Technology Call Center Companies is < $25/hr, with 4 companies (44.44%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for Information Technology Call Center Companies is between $25 - $49/hr, with 3 companies (33.33%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Information Technology Call Center market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire Information Technology Call Center Companies, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Information Technology Call Center Partner: A Full Guide

Which Information Technology Call Center providers featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality Information Technology Call Center services. Some of the most prominent among them are:
  • Conectys (2004)
  • ExpertCallers - Outsource Call Center Services (2002)
  • Systemart (1999)
  • Virtual Assist USA (2008)
  • FBSPL - Fusion Business Solution P Limited (2006)
These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What are the Top Information Technology Call Center service providers with over 10 years of experience that offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:
  • ExpertCallers - Outsource Call Center Services (2002) - < $25 per hour
  • Viaante Business Solutions (2011) - < $25 per hour
  • Systemart (1999) - < $25 per hour
  • Conectys (2004) - < $25 per hour
These companies are all well-regarded for their expertise in various types of Information Technology Call Center and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced Information Technology Call Center providers listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:
  • Euroline International (1993)
  • Systemart (1999)
  • Invensis Inc (2000)
  • ExpertCallers - Outsource Call Center Services (2002)
  • Conectys (2004)
These companies are known for their extensive experience in Information Technology Call Center and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

Which Information Technology Call Center service providers on the SuperbCompanies portal are the most awarded and certified?

On the SuperbCompanies portal, providers stand out for being highly awarded and certified. Among them, the following companies are particularly noteworthy:
  • Conectys (2004) - < $25 per hour
  • Systemart (1999) - < $25 per hour
  • FBSPL - Fusion Business Solution P Limited (2006) - $25 - $49 per hour
  • Virtual Assist USA (2008) - $25 - $49 per hour
  • Viaante Business Solutions (2011) - < $25 per hour

How many Information Technology Call Center service providers are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Information Technology Call Center service providers across multiple regions, and over 11 featured companies are based across countries like Canada, the United States, Ukraine, and more.
It is worth mentioning that around 2 of the Information Technology Call Center firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among Information Technology Call Center firms listed on the SuperbCompanies portal?

The most popular working models among Information Technology Call Center firms listed on the SuperbCompanies portal are the following:
  • Full Time - 6 companies
  • On Demand - 4 companies
  • Part Time - 3 companies
These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among Information Technology Call Center providers listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:
  • Agile Methodology - 3 companies
  • Waterfall Methodology - 3 companies
  • Scrum Methodology - 2 companies
  • Kanban Methodology - 2 companies
  • Lean Methodology - 1 company
These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

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