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Top Healthcare & Medical Customer Service Outsourcing Companies

Welcome to our comprehensive directory of top-notch companies in the healthcare and medical industry! As part of our commitment to providing you with the best possible resources for your business needs, we are excited to introduce our Healthcare & Medical Customer Service Outsourcing Companies rating category, which features exceptional companies that specialize in delivering high-quality customer service solutions specifically designed for the healthcare and medical industries. This rating category showcases reliable partners that understand the unique challenges and requirements of providing top-notch care while ensuring seamless communication with patients and providers.

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See Pricing Analytics
19 Companies
Last updated:Dec 22, 2024
in 2024
Top Healthcare & Medical Customer Service Outsourcing Companies

List of the Top Healthcare & Medical Customer Service Outsourcing Firms

TechMatter (Pvt) Ltd logo

Software Development Company

5.0

About company

TechMatter is an IT Solutions and Managed Services Provider specializing in developing custom solutions leveraging the latest technologies that meet our client’s business objectives. Our team has yea... Read more about TechMatter (Pvt) Ltd

$10000 - $24999

$50 - $99/hr

500 - 999

2012

Karachi, Pakistan


Service focuses

ReviewReview dated Aug 26, 2024
TechMatter’s Project Management Software has made our work much easier. The dashboard and task tools are very simple to use. We can easily chat and work together with our team. The reports are clear and helpful. Our productivity has definitely improved. We highly recommend it!
Reviewer

Alexa Wilson

Senior Project Manager

5.0

JindalX logo

JindalX

Claimed

To be your Outsourcing partner for exceptional CX

About company

JindalX is a global business outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. We’re the dreamers, creators, and innovators with a vision to... Read more about JindalX

Less then $5,0000

$25 - $49/hr

1000 - 4999

2001

Houston, Texas


Service focuses

TECHSPEED INC logo

DATA ENTRY & BUSINESS PROCESS OUTSOURCING

About company

Innovative AI Driven Data Services: TechSpeed Ranked #1 Data Entry Outsourcing Company. Providing Innovative AI Driven Data Services, Data Mining, Back office Support, Web Research, Data Processing... Read more about TECHSPEED INC

Less then $5,0000

< $25/hr

50 - 199

2002

Portland, Oregon


Service focuses

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey


Service focuses

AGS Health logo

AGS Health

Claimed

Revenue To Realize Your Vision

About company

AGS Health is more than a revenue cycle management company—we’re a strategic partner for growth. Our distinctive methodology blends award-winning services with intelligent automation and high-touch... Read more about AGS Health

Less than $5000

NA

10000+

2011

Washington, D.C., District of Columbia


Service focuses

Systemart logo

Systemart

Claimed

We Optimize. You Capitalize.

About company

Systemart, LLC, is a leading company offering a wide range of IT services, staffing solutions, and outsourcing business processes. For over 25 years, Systemart has been well-known for providing creat... Read more about Systemart

Less than $5000

< $25/hr

50 - 199

1999

Parsippany, New Jersey


Service focuses

Virtual Assist USA logo

Do What You Do Best and Outsource the Rest

About company

Virtual Assist USA, an all-American team of Virtual Assistants, provides all the benefits of an in-house staff and support team, for a fraction of the costs. Our experts are easy to work with and rel... Read more about Virtual Assist USA

Less than $5000

$25 - $49/hr

10 - 49

2008

United States


Service focuses

About company

Enfinity Medical Billing is a medical billing, and Full-Service Revenue Cycle Management (RCM) company that helps healthcare providers get started quickly and easily. We have a proven track record o... Read more about Enfinity Medical Billing

Undisclosed

< $25/hr

500 - 999

2016

NJ


Service focuses

Posh Virtual Receptionists logo

We answer your calls, so you can answer what calls you

About company

Posh is a 100% employee-owned call answering service provider based in the United States. We bring with us twenty years of experience and excel in offering high-end yet affordable live virtual r... Read more about Posh Virtual Receptionists

Less than $5000

$50 - $99/hr

50 - 199

2020

Virginia Beach, Virginia


Service focuses

SunTec Web Services logo

Multi-Process IT Outsourcing Services

About company

SunTec India is a leading global IT and business process outsourcing solutions provider with over 25 years of industry experience. Headquartered in New Delhi, India, our company is supported by a tea... Read more about SunTec Web Services

Undisclosed

< $25/hr

1000 - 4999

1999

Delhi, India


Service focuses

Crystalvoxx Global LLC logo

Let us do the billing so you can focus on the healing

About company

CrystalVoxx offers comprehensive medical billing solutions tailored to the USA market, addressing the financial and operational challenges faced by healthcare providers. By delivering high-quality, c... Read more about Crystalvoxx Global LLC

Undisclosed

< $25/hr

200 - 499

2012

Plano, Texas


Service focuses

Trupp Global logo

Crazy Good Outsourcing

About company

Trupp Global is a leading outsourcing service provider dedicated to empowering early-stage ventures and small and medium-sized businesses (SMBs) to thrive and amplify their brands. With a strong pres... Read more about Trupp Global

Less than $5000

< $25/hr

200 - 499

2017

Bangalore Urban, India


Service focuses

About company

VAA On Demand 24/7, we understand the challenges businesses face in today’s fast-paced world Start a Free Trial Right Now Our mission is to empower entrepreneurs and businesses by offering reliable,... Read more about VAA ON Demand 247

Undisclosed

NA

10 - 49

2012

New York City, New York


Service focuses

Dr. BPO logo

Dr. BPO

Claimed

Taking Care of Business

About company

Why we do what we do. Doctor’s practices face many operational challenges. Increased demands, rising costs, consolidation pressure, and a need to differentiate from alternatives. Rather than focu... Read more about Dr. BPO

Less than $5000

NA

1 - 9

2024

Voorhees, New Jersey


Service focuses

Teldrip logo

Teldrip

Claimed

Best AI Call Tracking Software

About company

Teldrip stands at the forefront as a provider of sophisticated call tracking software , crafted specifically for businesses aiming to refine their communication strategies and boost customer inte... Read more about Teldrip

Undisclosed

< $25/hr

50 - 199

2021

New York City, New York


Service focuses

About company

panaHEALTH Care Solutions is a premier provider of healthcare support services, dedicated to enhancing operational efficiency for healthcare providers. Our core services include Medical Billing and... Read more about panaHEALTH Care Solutions

$5000 - $9999

NA

50 - 199

2016

Sheboygan, Wisconsin


Service focuses

Viaante Business Solutions logo

Bridging the Gap to Your Success

About company

With collective experience of over 50 man years in the Business Process Management domain and 700+ resources, Viaante is a leading services provider company with delivery centers in India and sales p... Read more about Viaante Business Solutions

Less than $5000

< $25/hr

500 - 999

2011

Mumbai, India


Service focuses

247 CSR logo

247 CSR

Claimed

Your Success, Supported 24/7

About company

247CSR proudly stands at the forefront of the global Business Process Outsourcing (BPO) industry, driven by our dual-office strategy in the Philippines. Our corporate headquarters in Makati, Metro Ma... Read more about 247 CSR

Undisclosed

NA

200 - 499

2005

Makati, Philippines


Service focuses

About company

Taksh IT Solutions Private Limited is a dynamic leader in the IT and digital innovation sector, dedicated to delivering cutting-edge technology solutions that drive business growth and operational ex... Read more about TAKSH IT SOLUTIONS PVT LTD

$5000 - $9999

$50 - $99/hr

50 - 199

2021

Noida, India


Service focuses

How much does it cost to hire Healthcare & Medical Customer Service Outsourcing Companies?

Pricing in 2024
Data current as of: Nov 23, 2024

16

Total number of companies

5

Companies undisclosed data

11

Companies provided data
Employees
Avg. hourly rate
50 - 199
200 - 499
500 - 999
1000 - 4999
10 - 49
Number of companies

< $25/hr

2

1

2

1

6

$25 - $49/hr

1

1

2

$50 - $99/hr

2

1

3

4

36.36%

1

9.09%

3

27.27%

2

18.18%

1

9.09%

11

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 16 Healthcare & Medical Customer Service Outsourcing Companies:

Hourly rate data disclosure
  • 31.3%

    of companies in this research did not disclose their hour rate information.

  • 68.8%

    of companies in this research provided their hourly rate information.

The size of companies
  • 9.1%

    10 - 49

  • 36.4%

    50 - 199

  • 9.1%

    200 - 499

  • 27.3%

    500 - 999

  • 18.2%

    1000 - 4999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Healthcare & Medical Customer Service Outsourcing Companies (as of November 23, 2024)

To determine the average hourly cost of hiring Healthcare & Medical Customer Service Outsourcing Companies, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 6 companies (54.55%) Most Popular Rate

  • $25 - $49/hr: 2 companies (18.18%) Average Rate

  • $50 - $99/hr: 3 companies (27.27%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among Healthcare & Medical Customer Service Outsourcing Companies is < $25/hr, with 6 companies (54.55%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for Healthcare & Medical Customer Service Outsourcing Companies is between $25 - $49/hr, with 2 companies (18.18%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Healthcare & Medical Customer Service Outsourcing market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire Healthcare & Medical Customer Service Outsourcing Companies, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Healthcare & Medical Customer Service Outsourcing Partner: A Full Guide

Which Healthcare & Medical Customer Service Outsourcing providers featured on the SuperbCompanies portal have more than 10 years of experience?

Currently, several firms listed on SuperbCompanies boast over 10 years of experience in providing high-quality Healthcare & Medical Customer Service Outsourcing services. Some of the most prominent among them are:
  • TechMatter (Pvt) Ltd (2012)
  • JindalX (2001)
  • TECHSPEED INC (2002)
  • ExpertCallers - Outsource Call Center Services (2002)
  • AGS Health (2011)
These companies combine rich experience and cutting-edge technology. For more detailed information, you can visit their profiles on the SuperbCompanies portal.

What are Healthcare & Medical Customer Service Outsourcing firms with 1-3 years of experience that offer the lowest prices?

Here are some of the best firms with 1-3 years of experience and positive reviews, offering competitive pricing:
  • Dr. BPO (2024) - NA
These companies are relatively new to the market, but they have quickly gained good reputations for delivering cost-effective, high-quality solutions

What are the Top Healthcare & Medical Customer Service Outsourcing service providers with over 10 years of experience that offer the lowest prices?

Here are some of the top providers with over 10 years of experience, excellent reviews, and competitive pricing:
  • JindalX (2001) - $25 - $49 per hour
These companies are all well-regarded for their expertise in various types of Healthcare & Medical Customer Service Outsourcing and offer scalable and affordable solutions for businesses of all kinds and sizes

What are the most experienced Healthcare & Medical Customer Service Outsourcing providers listed on SuperbCompanies?

Among these providers listed on the SuperbCompanies portal, the following have the most significant experience:
  • Systemart (1999)
  • SunTec Web Services (1999)
  • JindalX (2001)
  • TECHSPEED INC (2002)
  • ExpertCallers - Outsource Call Center Services (2002)
These companies are known for their extensive experience in Healthcare & Medical Customer Service Outsourcing and have established themselves as industry leaders over the years. You can find more details about these companies on the SuperbCompanies website.

Which Healthcare & Medical Customer Service Outsourcing service providers on the SuperbCompanies portal are the most awarded and certified?

On the SuperbCompanies portal, providers stand out for being highly awarded and certified. Among them, the following companies are particularly noteworthy:
  • AGS Health (2011) - NA
  • Systemart (1999) - < $25 per hour
  • Virtual Assist USA (2008) - $25 - $49 per hour
  • Crystalvoxx Global LLC (2012) - < $25 per hour
  • Viaante Business Solutions (2011) - < $25 per hour

How many Healthcare & Medical Customer Service Outsourcing service providers are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Healthcare & Medical Customer Service Outsourcing service providers across multiple regions, and over 16 featured companies are based across countries like Canada, the United States, Ukraine, and more.
It is worth mentioning that around 5 of the Healthcare & Medical Customer Service Outsourcing firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among Healthcare & Medical Customer Service Outsourcing firms listed on the SuperbCompanies portal?

The most popular working models among Healthcare & Medical Customer Service Outsourcing firms listed on the SuperbCompanies portal are the following:
  • Full Time - 9 companies
  • On Demand - 5 companies
  • Part Time - 3 companies
These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among Healthcare & Medical Customer Service Outsourcing providers listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:
  • Agile Methodology - 5 companies
  • Scrum Methodology - 4 companies
  • Waterfall Methodology - 4 companies
  • Kanban Methodology - 4 companies
  • Lean Methodology - 4 companies
These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

Which leading Healthcare & Medical Customer Service Outsourcing vendors provide success stories that showcase their expertise?

On the SuperbCompanies portal, several leading Healthcare & Medical Customer Service Outsourcing experts share success stories and client experiences. These companies are recognized for their expertise in delivering quality and reliable Healthcare & Medical Customer Service Outsourcing services. Some of the top companies with impressive portfolios are:
  • TAKSH IT SOLUTIONS PVT LTD (11 cases)
These companies have built stellar reputations by consistently delivering high-quality Healthcare & Medical Customer Service Outsourcing services and working with prominent brands across different industries. To read their success stories and client experiences, as well as to gain more insights into their achievements, visit their profiles on the SuperbCompanies portal.

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