OutPLEX

OutPLEX connects brands with their customers by coupling conversational AI and human engagement experts for optimized customer experiences and ROI.   OutPLEX offers a full suite of omnichannel solutions to provide CXaaS to your customers. From traditional voice solutions to the latest in messaging and automation technologies, our engagement experts combine high tech with a human touch to provide seamless experiences resulting in the highest customer satisfaction across the industry.   Through an award-winning combination of hiring agents with subject matter expertise in your industry, implementation of world-class digital infrastructure, and tailoring custom solutions to achieve the perfect fit for each client’s uniqueeeds, we have a track record of exceptional results.   This experience in building right-sized operations with both domestic andearshore teams, utilizing work-from-home agents, is a proven approach to lowering operating costs while maintaining the highest standard of quality.