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OutPLEX

OutPLEX

Unclaimed

Voice & Digital CX at Scale for Global Brands

About company

OutPLEX connects brands with their customers by coupling conversational AI and human engagement experts for optimized customer experiences and ROI.   OutPLEX offers a full suite of omnichannel solutions to provide CXaaS to your customers. From traditional voice solutions to the latest in messaging and automation technologies, our engagement experts combine high tech with a human touch to provide seamless experiences resulting in the highest customer satisfaction across the industry.   Through an award-winning combination of hiring agents with subject matter expertise in your industry, implementation of world-class digital infrastructure, and tailoring custom solutions to achieve the perfect fit for each client’s uniqueeeds, we have a track record of exceptional results.   This experience in building right-sized operations with both domestic andearshore teams, utilizing work-from-home agents, is a proven approach to lowering operating costs while maintaining the highest standard of quality.

Undisclosed

Undisclosed

1000 - 4999

2001

Locations

2

Headquarters

United States

Other locations

Colombia

Headquarters

United States

Other locations

Colombia

Focus

Services
Clients and Industries

Business Services (100)%

20%

80%

Back Office Outsourcing
Customer Service Outsourcing

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