iContact BPO

iContact is a leading customer service BPO provider, serving international markets, with a proven pedigree in the multiple sectors we serve.  We build our solutions around our client’s bespokeeeds, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients. As a high-performance team, iContact brings cost-effective, quality solutions backed by leading-edge technology and human engagements. Our goal is to deliver the very best in customer experience and first-time query resolution. Our clients can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation, and perpetual improvement are entrenched philosophies.