Bravado Solutions

By leveraging AWS IoT Core, Lambda, and SageMaker. Bravado Solutions implemented a highly scalable, robust and secure IoT fleet management and dispatch solution that delivered significant operational efficiencies, cost savings, and improved customer satisfaction. By embracing the new solution, Empire Limousine successfully transformed its business with real-time tracking, automated dispatch, predictive maintenance, and a scalable, cost-effective cloud infrastructure. Key metrics are as follow.Dispatch TimeBefore Implementation: 10-15 Minutes (Manual)After Implementation: <1 minute (Automated)Improvement: 90% FasterFleet UtilizationBefore Implementation: 65%After Implementation: 88%Improvement: 35% IncreaseCustomer Wait TimeBefore Implementation: ~20 minutesAfter Implementation: 6-8 minutesImprovement: 60% ReducedOperational CostsBefore Implementation: High due to 24/7 server uptimeAfter Implementation: 40% Reduction (serverless pay-per-use model)Improvement: Significant savingsUnexpected Maintenance CostsBefore Implementation: Unnecessary maintenance before timeAfter Implementation: 35% reduction with predictive maintenanceImprovement: Better vehicle longevityCustomer SatisfactionBefore Implementation: 3.8/5After Implementation: 4.7/5Improvement: Better customer experience and higher retention

The project involved the design and implementation of a fully customized AI chatbot and virtual agent solution to transform customer support operations. The primary goal was to enhance customer engagement by providing real-time, accurate, and consistent responses to routine queries while reducing the workload of live support agents. We also required the AI agent to be integrated with our CRM system to access customer data and with the Huawei IPCC system to automatically redirect only complex queries to live agents.

Bravado Solutions implemented a highly scalable, robust and HIPPA compliant billing solution on AWS cloud that not only helped client to optimize their revenue cycle but also significantly enhanced data security and regulatory adherence. The new billing solution not only improved operational efficiency of business but also helped in building a stronger foundation of trust with patients and regulatory bodies. Some of the key outcomes were:Improved Compliance and Security: The solution met all HIPAA requirements, significantly reducing the risk of data breaches and regulatory penalties. Regular audits confirmed that the enhanced security measures and encryption protocols were effective.Reduced Claim Denials: Automated validation and coding checks resulted in a 35% reduction in claim denials, contributing to a smoother revenue cycle.Accelerated Revenue Cycle: Streamlined claim processing and efficient follow-ups led to a 30% faster turnaround on reimbursements, positively impacting cash flow.Operational Efficiency: The integration of the billing system with the EHR reduced manual data entry, cutting administrative time by 25% and allowing staff to focus on patient care and financial counseling.

Bravado Solutions was able to help the business in achieving continued business growth in a competitive real estate market. The successful implementation of the IDX MLS solution not only modernized the client’s website but also enhanced lead generation and operational efficiency.Improved Data Accuracy and Speed: Real-time data synchronization ensured that property listings were current, reducing user frustration and increasing the trustworthiness of the website.Enhanced User Engagement: The new search capabilities and responsive design led to a significant increase in time spent on the website and a higher rate of lead submissions.Streamlined Operations for Agents: Agents benefited from integrated dashboards that provided quick access to new leads, detailed property analytics, and tools for efficient follow-up.Measurable Business Impact: Within the first six months, the brokerage saw a 30% increase in online leads and a notable improvement in conversion rates, translating to higher overall sales.

 Bravado Solutions delivered an integrated HRMS and AI-driven e-learning solution that helped APPNA to not only streamline administrative tasks but also enhanced the professional development of doctors through tailored educational experiences. The unified platform streamlined HR processes, delivered engaging and personalized training and ensured compliance with rigorous accreditation standards. The following were the outcomes of this project:30% efficiency improvement in HR management processes.40% reduction in administrative workload.Personalized learning experience leading to 50% higher engagement and improved knowledge retention.Compliance automation reducing regulatory risks and ensuring 100% adherence to medical training standards.Scalability and security ensured through AWS services, supporting future growth.

By implementing a robust kitchenware inventory and warehouse management system, AtoZ Trade LLC. transformed its operations. Bravado Solutions built a comprehensive, integrated solution leveraging Google Cloud Platform serverless architecture and custom-built secure middleware, that not only helped business to improve inventory accuracy and warehouse efficiency but also enabled data-driven decisions that reduced costs and enhanced customer satisfaction.Enhanced Inventory AccuracyReal-time scanning reduced stock discrepancies by 85%.Automated replenishment ensured optimal stock levels and minimized overstock/stock-out scenarios.Improved Warehouse EfficiencyStreamlined order picking and packing processes cut order processing times by 40%.Optimized storage layouts increased warehouse utilization by 30%.Better Data-Driven Decision MakingReal-time dashboards and reporting provided actionable insights that improved inventory turnover and reduced holding costs.Forecasting tools enabled proactive demand planning, aligning inventory with seasonal trends and promotional activities.Seamless IntegrationIntegration with suppliers and e-commerce systems ensured consistent data across channels, improving overall operational visibility.

By leveraging AWS IoT Core, Lambda, and SageMaker. Bravado Solutions implemented a highly scalable, robust and secure IoT fleet management and dispatch solution that delivered significant operational efficiencies, cost savings, and improved customer satisfaction. By embracing the new solution, Empire Limousine successfully transformed its business with real-time tracking, automated dispatch, predictive maintenance, and a scalable, cost-effective cloud infrastructure. Key metrics are as follow.Dispatch TimeBefore Implementation: 10-15 Minutes (Manual)After Implementation: <1 minute (Automated)Improvement: 90% FasterFleet UtilizationBefore Implementation: 65%After Implementation: 88%Improvement: 35% IncreaseCustomer Wait TimeBefore Implementation: ~20 minutesAfter Implementation: 6-8 minutesImprovement: 60% ReducedOperational CostsBefore Implementation: High due to 24/7 server uptimeAfter Implementation: 40% Reduction (serverless pay-per-use model)Improvement: Significant savingsUnexpected Maintenance CostsBefore Implementation: Unnecessary maintenance before timeAfter Implementation: 35% reduction with predictive maintenanceImprovement: Better vehicle longevityCustomer SatisfactionBefore Implementation: 3.8/5After Implementation: 4.7/5Improvement: Better customer experience and higher retention

The project involved the design and implementation of a fully customized AI chatbot and virtual agent solution to transform customer support operations. The primary goal was to enhance customer engagement by providing real-time, accurate, and consistent responses to routine queries while reducing the workload of live support agents. We also required the AI agent to be integrated with our CRM system to access customer data and with the Huawei IPCC system to automatically redirect only complex queries to live agents.