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Top Retail Customer Service Outsourcing Companies

Welcome to the world of Retail Customer Service Outsourcing Companies! As part of our extensive IT directory, we're excited to introduce you to this crucial rating category that evaluates companies providing top-notch customer service solutions. This category is designed specifically for retailers seeking to enhance their customers' experience or businesses looking for reliable partners to handle their customer-facing operations.In the Retail Customer Service Outsourcing Companies rating category, we've curated a list of exceptional companies that excel in providing tailored customer service solutions across various industries, including e-commerce and brick-and-mortar retail. Explore this category now and discover the best Retail Customer Service Outsourcing Companies for your business needs!

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See Pricing Analytics
10 Companies
Last updated:Dec 3, 2024
in 2024
Top Retail Customer Service Outsourcing Companies

List of the Top Retail Customer Service Outsourcing Firms

JindalX logo

To be your Outsourcing partner for exceptional CX

About company

JindalX is a global business outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. We’re the dreamers, creators, and innovators with a vision to... Read more about JindalX

Less then $5,0000

$25 - $49/hr

1000 - 4999

2001

Houston, Texas


Service focuses

Conectys logo

Conectys

Claimed

Global: Customer support, Call centers, Moderation

About company

Conectys is a leading global BPO specializing in digital-first Customer Experience (CX) and content moderation solutions that reduce costs and increase speed to market for its clients. The company co... Read more about Conectys

$200,000 to $999,999

< $25/hr

1000 - 4999

2004

Bucharest, Romania


Service focuses

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey


Service focuses

Virtual Assist USA logo

Do What You Do Best and Outsource the Rest

About company

Virtual Assist USA, an all-American team of Virtual Assistants, provides all the benefits of an in-house staff and support team, for a fraction of the costs. Our experts are easy to work with and rel... Read more about Virtual Assist USA

Less than $5000

$25 - $49/hr

10 - 49

2008

United States


Service focuses

VinsiAI logo

VinsiAI

Claimed

AI CX Agents Made Easy

About company

VINSI.AI is a leader in AI-powered phone agent outsourced solutions. Enjoy a quick and simple deployment process with our expert guidance. Our innovative technology and full-service approach provides... Read more about VinsiAI

Less than $5000

< $25/hr

10 - 49

2023

Las Vegas, Nevada


Service focuses

Leadoku logo

Leadoku

Claimed

Generate Highly Qualified Leads on Linkedin

About company

Leadoku is a comprehensive LinkedIn automation solution tailored for B2B professionals seeking efficient lead generation. Automate messages, track follow-ups, and manage campaigns all in one place. L... Read more about Leadoku

Less than $5000

$50 - $99/hr

10 - 49

2024

Miami, Florida


Service focuses

Simply Contact logo

Award-Winning Customer Support Outsourcing

About company

Simply Contact is a partner for many of the world’s leading enterprises, SMEs, and startups. We help companies stay competitive, improve customer experience, and enhance the efficiency of customer se... Read more about Simply Contact

Undisclosed

NA

500 - 999

2013

Warsaw, Poland


Service focuses

Trupp Global logo

Crazy Good Outsourcing

About company

Trupp Global is a leading outsourcing service provider dedicated to empowering early-stage ventures and small and medium-sized businesses (SMBs) to thrive and amplify their brands. With a strong pres... Read more about Trupp Global

Less than $5000

< $25/hr

200 - 499

2017

Bangalore Urban, India


Service focuses

About company

VAA On Demand 24/7, we understand the challenges businesses face in today’s fast-paced world Start a Free Trial Right Now Our mission is to empower entrepreneurs and businesses by offering reliable,... Read more about VAA ON Demand 247

Undisclosed

NA

10 - 49

2012

New York City, New York


Service focuses

Euroline International logo

Business Promotion and Representation Services in Turkey

About company

Established in 1993, Euroline International is one of major companies in Turkey for event management, advertising services, branding and printing services, media communications, mobile digital market... Read more about Euroline International

$5000 - $9999

$50 - $99/hr

1 - 9

1993

Antalya, Turkey


Service focuses

How much does it cost to hire Retail Customer Service Outsourcing Companies?

Pricing in 2024
Data current as of: Nov 23, 2024

10

Total number of companies

2

Companies undisclosed data

8

Companies provided data
Employees
Avg. hourly rate
10 - 49
200 - 499
500 - 999
1000 - 4999
1 - 9
Number of companies

< $25/hr

1

1

1

1

4

$25 - $49/hr

1

1

2

$50 - $99/hr

1

1

2

3

37.50%

1

12.50%

1

12.50%

2

25.00%

1

12.50%

8

$25 - $49/hr

Avg. hourly rate

< $25/hr

Most popular

Results of our research on 10 Retail Customer Service Outsourcing Companies:

Hourly rate data disclosure
  • 20.0%

    of companies in this research did not disclose their hour rate information.

  • 80.0%

    of companies in this research provided their hourly rate information.

The size of companies
  • 12.5%

    1 - 9

  • 37.5%

    10 - 49

  • 12.5%

    200 - 499

  • 12.5%

    500 - 999

  • 25.0%

    1000 - 4999

The findings reveal trends in the pricing policies and structures of companies featured on our portal.

Summary of Retail Customer Service Outsourcing Companies (as of November 23, 2024)

To determine the average hourly cost of hiring retail customer service outsourcing companies, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

  • < $25/hr: 4 companies (50.00%) Most Popular Rate

  • $25 - $49/hr: 2 companies (25.00%) Average Rate

  • $50 - $99/hr: 2 companies (25.00%)


Analysis

  1. Most Popular Hourly Rate: The most popular hourly rate among retail customer service outsourcing companies is < $25/hr, with 4 companies (50.00%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.

  2. Average Hourly Rate: The average hourly rate for retail customer service outsourcing companies is between $25 - $49/hr, with 2 companies (25.00%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

  • The Retail Customer Service Outsourcing market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.

  • The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.

  • The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire retail customer service outsourcing companies, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Retail Customer Service Outsourcing Partner: A Full Guide

How many Retail Customer Service Outsourcing service providers are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Retail Customer Service Outsourcing service providers across multiple regions, and over 10 featured companies are based across countries like Canada, the United States, Ukraine, and more.
It is worth mentioning that around 2 of the Retail Customer Service Outsourcing firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among Retail Customer Service Outsourcing firms listed on the SuperbCompanies portal?

The most popular working models among Retail Customer Service Outsourcing firms listed on the SuperbCompanies portal are the following:
  • Full Time - 4 companies
  • On Demand - 4 companies
  • Part Time - 2 companies
These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among Retail Customer Service Outsourcing providers listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:
  • Agile Methodology - 2 companies
  • Waterfall Methodology - 2 companies
  • Critical Path Method (CPM) - 1 company
  • Scrum Methodology - 1 company
  • Lean Methodology - 1 company
These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

Which leading Retail Customer Service Outsourcing vendors provide success stories that showcase their expertise?

On the SuperbCompanies portal, several leading Retail Customer Service Outsourcing experts share success stories and client experiences. These companies are recognized for their expertise in delivering quality and reliable Retail Customer Service Outsourcing services. Some of the top companies with impressive portfolios are:
  • Simply Contact (3 cases)
These companies have built stellar reputations by consistently delivering high-quality Retail Customer Service Outsourcing services and working with prominent brands across different industries. To read their success stories and client experiences, as well as to gain more insights into their achievements, visit their profiles on the SuperbCompanies portal.

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