About company
Undisclosed
Undisclosed
200 - 499
2018
Locations
Headquarters
United States
Headquarters
United States
Focus
Reviews
Oracle ERP integration with Salesforce
We wanted Oracle ERP integration with Salesforce so that its easy to fetch data at same place and that too fast which increses efficiency. Earlier we used to face so much delay because of fetching data from different souces and make it at 1 place was becoming not difficult for our team but also making cutomers losing interest on us.
Akshay Gulati
Project Manager
ERP integration provided us a connected 360-degree view of of all data and processes from a single dashboard. ERP integration eliminated data silos. All our agents now look at the same updated data as everyone else and the entire team gets to communicate real-time and plan accordingly. We improved our efficiency and reduced wait times by 100%
5
Service quality
Punctuality
Communication / Customer service
Overall Costs
Willingness to Recommend