Evateck

Evateck is a Business Process Outsourcing (BPO) partner built for growing tech companies and online businesses. Our idea is simple: outsource the processes that slow you down, keep the ones that make you distinctive, and grow without scaling in-house headcount.

We run a modern BPO stack across six areas. Customer Operations covers ticketing, retention, technical support, and account management inside your CRM and helpdesk, across live chat, email, phone, and social. Back-Office Operations handles invoices, reconciliation, document processing, and admin workflows. Content Moderation & Review delivers 24/7 review at scale — from marketplace listings and image moderation to community moderation — with structured escalation. KYC & Verification runs identity checks, onboarding, and compliance review on the tools and rules you already use. Data Entry & Processing delivers QA-checked enrichment, cleanup, migrations, and ongoing pipeline work. Multilingual Operations brings native and C1-level teams across 40+ languages, ready to run any process in your customers' language.

What makes Evateck different is speed and flexibility without losing quality. Teams are hand-picked and trained on your brand, tools, and standards. We map your workflows and SLAs up front, then get you live in under two weeks. Engagements are month-to-month with no long-term lock-in — start with as few as two agents and scale up or down as volume changes. Every engagement includes a built-in QA layer and transparent KPI and SLA reporting, so you always see how your operation performs. By pairing automation for high-volume work with empathy-driven human support, we help businesses respond faster, raise customer satisfaction, and cut operational costs by up to 80%.

Security is built in: our processes are ISO 27001-aligned and GDPR-compliant, so sensitive data stays protected at every step.

We serve SaaS, e-commerce, fintech, healthcare, iGaming, transportation & logistics, travel, and online education. Whether you need a single support channel or a full multi-process operation, Evateck designs a model that fits your goals, SLAs, and budget — and scales with you.

Evateck — the operations partner for growing businesses.