Top Telecommunication Customer Service Outsourcing Companies

Welcome to our directory of leading IT companies! As you explore our list of top organizations, we'd like to highlight a vital aspect that sets them apart: Telecommunication Customer Service Outsourcing Companies. In today's digital landscape, exceptional customer service is crucial for success. These specialized companies provide outsourced solutions to help telecommunication providers deliver unparalleled experiences.Our rating category for Telecommunication Customer Service Outsourcing Companies features industry leaders excelling in this critical field. We've curated a selection showcasing innovative process improvements and cutting-edge technology integrations. Whether outsourcing or seeking inspiration, our Telecommunication Customer Service Outsourcing Companies rating category is the perfect starting point for your search.

See Pricing Analytics

6 Companies

Last updated:Dec 3, 2024

List of the Top Telecommunication Customer Service Outsourcing Firms

Conectys

Claimed

Global: Customer support, Call centers, Moderation

About company

Conectys is a leading global BPO specializing in digital-first Customer Experience (CX) and content moderation solutions that reduce costs and increase speed to market for its clients. The company co... Read more about Conectys

$200,000 to $999,999

< $25/hr

1000 - 4999

2004

Bucharest, Romania

Service focuses

‌

ExpertCallers - Outsource Call Center Services

Claimed

Delivering Value to Every Interaction

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey

Service focuses

‌

Blue Valley Marketing

Claimed

Marketing Success....Matters

About company

Since 1991, Blue Valley Marketing has supported businesses operating in B2B markets, media and publishing industries. What began as a division of a phone company soon expanded to become an independen... Read more about Blue Valley Marketing

$5000 - $9999

$25 - $49/hr

200 - 499

1991

Home, Kansas

Service focuses

‌

FBSPL - Fusion Business Solution P Limited

Claimed

keeping You first

About company

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business proce... Read more about FBSPL - Fusion Business Solution P Limited

$5000 - $9999

$25 - $49/hr

500 - 999

2006

New York City, New York

Service focuses

‌

247 CSR

Claimed

Your Success, Supported 24/7

About company

247CSR proudly stands at the forefront of the global Business Process Outsourcing (BPO) industry, driven by our dual-office strategy in the Philippines. Our corporate headquarters in Makati, Metro Ma... Read more about 247 CSR

Undisclosed

200 - 499

2005

Makati, Philippines

Service focuses

‌

TAKSH IT SOLUTIONS PVT LTD

Claimed

A Complete IT Solutions

About company

Taksh IT Solutions Private Limited is a dynamic leader in the IT and digital innovation sector, dedicated to delivering cutting-edge technology solutions that drive business growth and operational ex... Read more about TAKSH IT SOLUTIONS PVT LTD

$5000 - $9999

$50 - $99/hr

50 - 199

2021

Noida, India

Service focuses

‌

How much does it cost to hire Telecommunication Customer Service Outsourcing Companies?

Pricing in 2024

Data current as of: Nov 23, 2024

Total number of companies

Companies undisclosed data

Companies provided data

Employees

Avg. hourly rate	500 - 999	1000 - 4999	200 - 499	50 - 199	Number of companies
< $25/hr	1	1			2
$25 - $49/hr	1		1		2
$50 - $99/hr				1	1
	2 40.00%	1 20.00%	1 20.00%	1 20.00%	5

$25 - $49/hr

Avg. hourly rate

< $25/hr

Summary of Telecommunication Customer Service Outsourcing Companies (as of November 23, 2024)

To determine the average hourly cost of hiring telecommunication customer service outsourcing companies, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

< $25/hr: 2 companies (40.00%) Most Popular Rate
$25 - $49/hr: 2 companies (40.00%) Average Rate
$50 - $99/hr: 1 company (20.00%)

Analysis

Most Popular Hourly Rate: The most popular hourly rate among telecommunication customer service outsourcing companies is < $25/hr, with 2 companies (40.00%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.
Average Hourly Rate: The average hourly rate for telecommunication customer service outsourcing companies is between $25 - $49/hr, with 2 companies (40.00%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

The Telecommunication Customer Service Outsourcing market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.
The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.
The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire telecommunication customer service outsourcing companies, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right Telecommunication Customer Service Outsourcing Partner: A Full Guide

How many Telecommunication Customer Service Outsourcing service providers are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of Telecommunication Customer Service Outsourcing service providers across multiple regions, and over 6 featured companies are based across countries like Canada, the United States, Ukraine, and more.

It is worth mentioning that around 1 of the Telecommunication Customer Service Outsourcing firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among Telecommunication Customer Service Outsourcing firms listed on the SuperbCompanies portal?

The most popular working models among Telecommunication Customer Service Outsourcing firms listed on the SuperbCompanies portal are the following:

Full Time - 4 companies
On Demand - 2 companies
Part Time - 2 companies

These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among Telecommunication Customer Service Outsourcing providers listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:

Waterfall Methodology - 1 company
Agile Methodology - 1 company
Scrum Methodology - 1 company
PMI / PMBOK - 1 company
Critical Path Method (CPM) - 1 company

These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

Which leading Telecommunication Customer Service Outsourcing vendors provide success stories that showcase their expertise?

On the SuperbCompanies portal, several leading Telecommunication Customer Service Outsourcing experts share success stories and client experiences. These companies are recognized for their expertise in delivering quality and reliable Telecommunication Customer Service Outsourcing services. Some of the top companies with impressive portfolios are:

TAKSH IT SOLUTIONS PVT LTD (11 cases)

These companies have built stellar reputations by consistently delivering high-quality Telecommunication Customer Service Outsourcing services and working with prominent brands across different industries. To read their success stories and client experiences, as well as to gain more insights into their achievements, visit their profiles on the SuperbCompanies portal.

Related Industries

Telecommunication HR Consulting Firms

Telecommunication Phone Support Services

Telecommunication Payroll Agencies

Telecommunication Back Office Outsourcing Companies

Telecommunication Sales Outsourcing Companies

Telecommunication IT Outsourcing Services Providers

Telecommunication Content Management Companies

Telecommunication Call Center Companies

Telecommunication Data Processing Companies

Popular Locations

Telecommunication Customer Service Outsourcing Companies in India

Telecommunication Customer Service Outsourcing Companies in the United States