Top eCommerce Phone Support Services

Welcome to our SuperbCompanies IT directory! We understand the significance of exceptional customer service for your online store, which is why we've established the eCommerce Phone Support Services rating category. This category showcases companies that excel in providing top-notch phone-based support services, helping you resolve issues promptly and efficiently. In this category, you'll find a comprehensive list of businesses that excel in eCommerce Phone Support Services, allowing you to make informed decisions about your business's support needs.

See Pricing Analytics

4 Companies

Last updated:Dec 22, 2024

List of the Top eCommerce Phone Support Firms

JindalX

Claimed

To be your Outsourcing partner for exceptional CX

About company

JindalX is a global business outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. We’re the dreamers, creators, and innovators with a vision to... Read more about JindalX

Less then $5,0000

$25 - $49/hr

1000 - 4999

2001

Houston, Texas

Service focuses

‌

Conectys

Claimed

Global: Customer support, Call centers, Moderation

About company

Conectys is a leading global BPO specializing in digital-first Customer Experience (CX) and content moderation solutions that reduce costs and increase speed to market for its clients. The company co... Read more about Conectys

$200,000 to $999,999

< $25/hr

1000 - 4999

2004

Bucharest, Romania

Service focuses

‌

ExpertCallers - Outsource Call Center Services

Claimed

Delivering Value to Every Interaction

About company

ExpertCallers is a professional outsourcing company that specializes in providing tailored inbound, outbound, and IT-enabled customer support services. With a global footprint spanning multiple conti... Read more about ExpertCallers - Outsource Call Center Services

$5000 - $9999

< $25/hr

500 - 999

2002

Princeton, New Jersey

Service focuses

‌

Euroline International

Claimed

Business Promotion and Representation Services in Turkey

About company

Established in 1993, Euroline International is one of major companies in Turkey for event management, advertising services, branding and printing services, media communications, mobile digital market... Read more about Euroline International

$5000 - $9999

$50 - $99/hr

1 - 9

1993

Antalya, Turkey

Service focuses

‌

How much does it cost to hire eCommerce Phone Support Services?

Pricing in 2024

Data current as of: Nov 23, 2024

Total number of companies

Companies undisclosed data

Companies provided data

Employees

Avg. hourly rate	500 - 999	1000 - 4999	1 - 9	Number of companies
< $25/hr	1	1		2
$25 - $49/hr		1		1
$50 - $99/hr			1	1
	1 25.00%	2 50.00%	1 25.00%	4

$25 - $49/hr

Avg. hourly rate

< $25/hr

Summary of eCommerce Phone Support Services (as of November 23, 2024)

To determine the average hourly cost of hiring eCommerce Phone Support Services, we can analyze the distribution of companies across different hourly rate ranges and company sizes.

Hourly Rate Ranges:

< $25/hr: 2 companies (50.00%) Most Popular Rate
$25 - $49/hr: 1 company (25.00%) Average Rate
$50 - $99/hr: 1 company (25.00%)

Analysis

Most Popular Hourly Rate: The most popular hourly rate among eCommerce Phone Support Services is < $25/hr, with 2 companies (50.00%) offering services within this range. This indicates that a significant portion of the market is targeting a low-range pricing strategy, which may appeal to a broad spectrum of clients seeking a balance between cost and quality.
Average Hourly Rate: The average hourly rate for eCommerce Phone Support Services is between $25 - $49/hr, with 1 company (25.00%) falling into this category. This suggests that while low-range pricing is popular, there is also a substantial portion of the market that offers higher-priced services, potentially indicating more specialized or high-quality offerings.

Conclusions

The eCommerce Phone Support market is diverse, with a substantial number of companies offering services at different price points to cater to a wide range of clients.
The most competitive and densely populated hourly rate range is < $25/hr, making it the most accessible for many potential clients.
The hourly rates ($25 - $49/hr and above) are also common, indicating a robust market for specialized and potentially medium-quality services.

This analysis provides a comprehensive overview for businesses or individuals looking to hire eCommerce Phone Support Services, enabling them to make informed decisions based on their budget and project requirements.

Choosing the Right eCommerce Phone Support Partner: A Full Guide

How many eCommerce Phone Support service providers are listed on the SuperbCompanies portal?

The SuperbCompanies portal lists a variety of eCommerce Phone Support service providers across multiple regions, and over 4 featured companies are based across countries like Canada, the United States, Ukraine, and more.

It is worth mentioning that around 0 of the eCommerce Phone Support firms on the SuperbCompanies portal do not provide full information. This means that they cannot be used in the in-depth analytical research conducted by the SuperbCompanies experts. As a result, their services and performance may not be as easily evaluated or scrutinized compared to companies with full, transparent data.

Which working models are the most popular among eCommerce Phone Support firms listed on the SuperbCompanies portal?

The most popular working models among eCommerce Phone Support firms listed on the SuperbCompanies portal are the following:

Full Time - 3 companies
Part Time - 1 company
On Demand - 1 company

These models cater to various project needs and requirements, offering flexibility in terms of resource allocation and engagement.

Which project management methodologies are the most popular among eCommerce Phone Support providers listed on the SuperbCompanies portal?

The most popular project management methodologies used by software testing providers listed on SuperbCompanies are:

Agile Methodology - 1 company
Waterfall Methodology - 1 company
Critical Path Method (CPM) - 1 company

These methodologies cater to various project types and organizational needs, offering flexibility and efficiency for different testing requirements.

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Popular Locations

eCommerce Phone Support Services in the United States