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CRM Consulting Companies

CRM consulting services will assist you in addressing scattered customer data, weak lead conversion, and low selling levels. We created a list of the top CRM consulting companies that can take your company to the next level. By the end, you can get the answers to the most common questions related to CRM, like what the top CRM consultants choose? Is CRM worth it? What are the main advantages of using CRM? Do you need services from CRM consulting companies? What are the services that CRM consulting companies are providing? Hope our list of the best CRM consulting companies with real research so you don’t waste your time with companies that are not worth it. 

Top CRM Consulting Companies in 2020

List of the top crm consulting companies

ScienceSoft is a software testing company headquartered in the USA, was established in 1989 as a computer-aided innovation software company. Since then, it has significantly expanded and now employs over 700 IT professionals. 

In the worldwide market for 30 years, the company has established itself as leading software development and IT consulting company. Such world-known companies as IBM, eBay, Robert Half, Viber, PerkinElmer, and others were ordered their services. ScienceSoft also helped to create Viber. Only for 2019, the company has served 192 customers. 

The company specializes in providing services to banking, retail, healthcare, manufacturing, telecommunications, entertainment, and other industries.

Rates
$25 - $49 / hr
Employees
250 - 999
Founded
1989
Country
USA

Ascendix Technologies is a CRM consulting and custom software development company from Dallas, Texas with offshore development offices in Ukraine.

The company was founded in 1996 and is still managed by Wes Snow and Todd Terry.

We offer onshore/offshore and mixed models to help you optimize your cost and get quality software and products.

Rates
$100 - $149 / hr
Employees
50 - 249
Founded
1996
Country
United States; Ukraine

Ledgeview Partners is a business and technology consulting company who partners with organizations to transform sales, marketing, and customer service operations & processes that are supported by core technologies including Customer Relationship Management (CRM) and Marketing Automation.

Ledgeview Partners’ consultants combine savvy business intellect with the strong technical aptitude to provide solutions that extend well beyond software implementations. It’s about building relationships, transforming business, and delivering phenomenal customer experiences.

Ledgeview Partners is a Microsoft Dynamics Gold Partner and a Salesforce Silver Consulting Partner.

Rates
Undisclosed
Employees
50 - 249
Founded
2007
Country
United States

What Makes Us Different

Eventige is a full-service marketing and advertising agency with an extensive partner roster—we take a holistic perspective on brand building and acceleration at every touchpoint. We employ the latest in media placement, use innovative content and creative strategies, as well as deliver all of our campaigns based on research and data-science; allowing us to grow brands faster, and with more precision.

As our name might allude to, Eventige was born of the words Event and Prestige. We focus on the brand development of all transactional events that take place throughout the marketing mix. We are a team of passionate brand strategists who always stay personally connected to everything we create, the clients we work with, and the campaigns we bring into this world.

Our agency model is designed specifically for organizations that require a combination of Research & Strategy, Creative & Production, as well as Media & Promotion. Our marketing teams assist with everything from one-off brand development projects, to completely turnkey full-service agency service and support.

We focus on deployment of products based on data-science, with an ‘end-customer-first’ approach. We also provide the supportive services that are necessary to accelerate demand generation across Digital as well as Traditional Channels; innovate on Brand Identity and Visual Communications, and provide exceptionally powerful Media Buying Strategies.

Rates
$150 - $199 / hr
Employees
10 - 49
Founded
2009
Country
United States

BroadPoint is an award-winning business and technology consulting firm that implements Microsoft ERP, CRM, membership, business intelligence, and staff productivity solutions.

Since 2001, BroadPoint has worked with clients in a variety of industries, with a focus on manufacturing companies, not-for-profits, technology companies, associations, and professional services companies. We implement software applications and provide ongoing application support, training, status reporting, technology assessments and cloud application management.

As one of the top Microsoft Gold-Certified Dynamics partners in the U.S., we have hundreds of clients across the country that trust our team of experienced CPAs, MBAs, PMI-certified project managers, technology experts and service professionals. Learn more at www.broadpoint.net.

Rates
$150 - $199 / hr
Employees
50 - 249
Founded
2001
Country
United States

Since the company's establishment in 2009, Signity Solutions has successfully implemented over 1000 projects across a wide range of interests and industries worldwide. That's why, and beyond it, Signity Solutions is recognized as the leading software development company.
Using technical knowledge and experience of all processes and operations, the team of dedicated experts develops solutions to optimize workflow and increase the overall return on investment.
Signity provides the most comprehensive range of services, from developing a mobile app for startups to social media marketing. They are open for collaboration with startups, medium-sized companies, and enterprises, with concept validation, design development, release, etc., Signity Solutions helps turn ideas into a reliable business.

Rates
$25 - $49 / hr
Employees
50 - 249
Founded
2009
Country
India; United States

The creation of mobile applications and e-commerce development are the main activities of Rave. For 11 years, they have been providing a full range of services related to the development of clients' businesses in the network.

Founded in 2008, Rave combines only the best highly-qualified developers and certified software engineers. Over 500 projects have been implemented during the period of work and served over 300 companies, both startups and big corporations. Among clients such companies as Nike, Olimpus, Neutrona, One Av, Emuaid, Mommy Con, Golden State Medicare, Myndsheer and many others.

Rates
$50 - $99 / hr
Employees
250 - 999
Founded
2008
Country
USA

Affirma is an award-winning full service technology consultancy based out of Bellevue, WA. We specialize in Mobile, Cloud, Business Intelligence, SharePoint, Technology Infrastructure, Custom Development, Visual Design, and Staffing Services. We focus on delivering true, measurable business value to our clients. We have a passion for customer satisfaction and are dedicated to delivering dependable and reliable solutions that exceed client expectations.

Our clients include Microsoft, the Seattle Art Museum, Children's Hospital, Starbucks, Blue Nile, TreeTop, MoneyTree, and many more. We have been ranked one of Puget Sound Business Journals “Best Workplaces” and “Fastest Growing Companies” for four years in a row.

Rates
$100 - $149 / hr
Employees
250 - 999
Founded
2001
Country
United States; India; Ireland

company based out of Sunnyvale, USA & Noida, India

Since 2006 our team has won various awards and has developed 500+ apps for startups & Fortune 500 companies. We have a team of passionate techies, designers & Business Analyst who take pride in delivering quality products. We follow agile methodology with regular app demos, we can ship your product quickly taking care of everything - design, development, deployment and marketing.

Feel free to have a quick discussion with our architects to find out best app development strategy and tools for your app development and marketing needs before you sign with us. Contact Us Now.

We also offer a discovery phase in case your app idea is still at a very basic stage.

Our mobile development service offerings include:-

Rates
$25 - $49 / hr
Employees
250 - 999
Founded
2006
Country
United States; India

Mobilunity is an international dedicated development team provider and IT outsourcing company. Mobilunity was created in Ukraine as a team of 2 people. But now it is a team of over 200 high-quality experts. Mobilunity is located in Kyiv, Ukraine, but provides its services all over the world. Now they have clients from Switzerland, Israel, Germany, Denmark, France, Sweden, Spain, Canada, USA, UK, Hong Kong, and Luxembourg. The major customers are Camptocamp, Byg-E, Codename, Zenchef, Vayomar. All of them are from different industries, including fintech, adtech, insurtech, enterprise solutions, big data, IoT, and many more!

Rates
$25 - $49 / hr
Employees
50-249
Founded
2010
Country
Ukraine
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Each business has its own specifics, but no matter how different the business processes are, the beauty sphere or an IT company, a CRM system is needed in both cases. Customer relationship management (CRM) consulting includes not only implementation but also industry expertise, qualified staff, and support and service after deployment.

CRM consulting company services include:

  • CRM-Audit - the expertise of business readiness for the effective implementation of CRM-strategy. 
  • Formation of CRM-strategy and metrics to describe goals and monitor progress.
  • Development and improvement of CRM-strategy.
  • CRM Navigator - CRM metrics to identify and support the right business course.
  • Selection, development, and customization of tools to implement a CRM strategy.

Consulting services accompany the implementation of CRM-solution at all stages of the project life cycle:

  • Optimization of business processes.
  • Selection and arrangement of CRM-solutions to the individual needs of the business of your company.
  • Implementation and maintenance of CRM-solutions.
  • Training of CRM-solution users.

Work on the implementation of CRM projects includes approaches to project management at all stages and affects all participants. This structured approach allows business consultants to close the customer's needs with the minimum time and budget for the project. This is expressed in the effective adaptation of the system to the specific tasks of automating business processes, sales, marketing, and service. 

The client base on paper is the past century. Electronic organizers and all-known Excel also couldn't provide an effective relationship between a potential client and the supplier of goods or services. The main reason for incompetence is a trivial - human factor: one of the company's employees could certainly forget to enter information into an Excel file or just make a mistake. The situation becomes more and more problematic when sales increase, which naturally affects the staff's expansion and the number of clients. The solution of the problem - CRM-system, which automates business processes and, as a consequence, eliminates failures caused by the human factor.

Sooner or later, any business owner comes to the fact that everything seems to be working well. Still, there are a huge number of gaps, without which business could get to a completely different level of business and management. To move to a new stage, you need to deal with the pressing problems and routine by implementing CRM.

The implementation of CRM has a huge number of advantages. We have found out the main ones, which allocate more of the number of entrepreneurs. 

Benefits of implementing CRM:

  • Maintaining a customer base;
  • Improvement of managers' performances;
  • Control of employees in the workplace;
  • Setting and executing tasks;
  • Automation of business;
  • Reporting on key performance indicators in CRM-system;
  • Increase profits and optimize costs;
  • Case planning and notification;
  • Electronic document management.

Do you need services from CRM consulting companies?

Still do not understand whether it makes sense to purchase CRM or not? Let's deal with it together!

If you want to establish internal business processes of the company, work on customer loyalty, increase profits and reduce costs, improve management, reporting and improve the overall efficiency of the business - certainly, the implementation and configuration of CRM are necessary - hire crm consulting companies in USA.

Implementation of the CRM is suitable for:

  • E-commerce store;
  • manufacturing;
  • Real estate agencies;
  • Agribusiness;
  • Small business;
  • Large chain stores;
  • Wholesale trade;
  • Retail trade;
  • Recruitment;
  • Beauty shops;
  • Dentists;
  • Realtors;
  • Public catering.

CRM can be adapted to any field of activity. Initially, you will be provided with a set of basic tools, and over time you can refine the functionality you need, depending on your requirements.

The purpose of crm consulting services is to develop a strategy for achieving the company's goals in the system.

Services of the best crm consultants include the following stages:

  • Analysis of the necessity of automation of business processes at the enterprise.
  • Identification of required changes and diagnostics of capabilities.
  • Development of detailed system requirements.
  • Definition of budgets and terms required for project implementation.
  • Development of implementation strategy.