superbcompaniesGet Listed

Top CRM Consulting Companies in Mumbai

Mumbai CRM consulting services will assist you in addressing scattered customer data, weak lead conversion, and low selling levels. We created a list of the top CRM consulting companies in Mumbai that can take your company to the next level. By the end, you can get the answers to the most common questions related to CRM, like what the top CRM consultants choose? Is CRM worth it? What are the main advantages of using CRM? Do you need services from Mumbai CRM consulting companies? What are the services that CRM consulting companies in Mumbai are providing? Hope our list of the best CRM consulting companies in Mumbai with real research so you don’t waste your time with companies that are not worth it. 

Read more
Top CRM Consulting Companies in Mumbai badge

List of the top CRM Consulting Companies in Mumbai

Updated: 05 April 2024
Smart Sight Innovations logo

Smart Sight Innovations

Smart Sight Innovations" (SSI) is a progressive, smart IT and web-based solutions company, headquartered in Mumbai, the Commercial Capital of India. Our focus is to nurture the talent by blending a dedicated, smart, hardworking, and experienced workforce. SSI always focuses on tech-savvy, updated, upgraded and innovative human resources for developing, building, delivering and maintaining customized web-based solutions on a wide range of platforms with varied programming requirements.

Service Focus
  • Consulting
Vera Solutions logo

Vera Solutions

Vera Solutions is a social enterprise and Certified B Corporation® providing cloud and mobile solutions that help social sector organizations better track their impact, streamline their operations, and create feedback loops that put data in the hands of those who need it.

Service Focus
  • Consulting
CloudRoute Solutions logo
$25 - $49 / hr

CloudRoute Solutions

CloudRoute Solutions was born when four young folks from grass-root Salesforce Consulting and Implementation came together to create a world-class and highly revered Salesforce Practise. We are a dedicated Salesforce CRM focussed company with expertise in turning around complex business logic & processes into technical frameworks and solutions. We have amongst ourselves decades of Salesforce experience across all major products like Sales Cloud, CPQ, Service Cloud, FSL, Marketing Cloud, Pardot, Heroku, etc. Over the last couple of years, we have maintained 95% client retention and have won references/recognition from all our clients. We have implemented for businesses across 16 countries in 4 continents and have been a preferred Salesforce Consulting & Implementation partner to leading local as well as fast-growing multi-national companies. Our aim is to be a top-class Salesforce Technical Firm Globally.

Service Focus
  • Consulting
Cymetrix Software logo
$25 - $49 / hr

Cymetrix Software

Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients like IQVIA in the USA, Tata Steel in the UK, EnelX in Europe, Viatris Pharma in Korea, and GE Money in India. 

Catalyzing Tangible Growth: Our pivotal role involves facilitating and driving actual growth for clients. We're committed to becoming a catalyst for dynamic transformation within the business landscape. Niche focus, limitless growth: Cymetrix specializes in CRM, Data, and AI-powered technologies, offering tailored solutions and profound insights. This focused approach paves the way for exponential growth opportunities for clients.

A Digital Transformation Partner: Cymetrix aims to deliver the necessary support, expertise, and solutions that drive businesses to innovate with unwavering assurance. Our commitment fosters a culture of continuous improvement and growth, ensuring your innovation journey is successful.

The Cymetrix Software team is under the leadership of agile, entrepreneurial, and veteran technology experts who are devoted to augmenting the value of the solutions they are delivering.

We are a Salesforce Consulting Partner with in-depth expertise across the complete suite of Salesforce offerings and ecosystem. Our certified team of 150+ consultants excels in Salesforce products. We have experience in designing and developing products and IPs on the Salesforce platform enables us to design industry-specific, customized solutions, with intuitive user interfaces.

Service Focus
  • Consulting
  • Services
  • Software Development
Virtuosity Consulting logo
$25 - $49 / hr

Virtuosity Consulting

Virtuosity Consulting is a global technology services company - specializing in digital transformation through software engineering, system integration and business intelligence.

From helping startups develop FREE Proof of Concepts to helping the largest Enterprise companies realize their digital transformation roadmaps, we consistently deliver MORE with LESS!

Service Focus
  • Consulting
  • Web Development

Each business has its own specifics, but no matter how different the business processes are, the beauty sphere or an IT company, a CRM system is needed in both cases. Customer relationship management (CRM) consulting includes not only implementation but also industry expertise, qualified staff, and support and service after deployment.

Mumbai CRM consulting company services include:

  • CRM-Audit - the expertise of business readiness for the effective implementation of CRM-strategy. 
  • Formation of CRM-strategy and metrics to describe goals and monitor progress.
  • Development and improvement of CRM-strategy.
  • CRM Navigator - CRM metrics to identify and support the right business course.
  • Selection, development, and customization of tools to implement a CRM strategy.

Mumbai consulting services accompany the implementation of CRM-solution at all stages of the project life cycle:

  • Optimization of business processes.
  • Selection and arrangement of CRM-solutions to the individual needs of the business of your company.
  • Implementation and maintenance of CRM-solutions.
  • Training of CRM-solution users.

Work on the implementation of CRM projects includes approaches to project management at all stages and affects all participants. This structured approach allows business consultants to close the customer's needs with the minimum time and budget for the project. This is expressed in the effective adaptation of the system to the specific tasks of automating business processes, sales, marketing, and service. 

The client base on paper is the past century. Electronic organizers and all-known Excel also couldn't provide an effective relationship between a potential client and the supplier of goods or services. The main reason for incompetence is a trivial - human factor: one of the company's employees could certainly forget to enter information into an Excel file or just make a mistake. The situation becomes more and more problematic when sales increase, which naturally affects the staff's expansion and the number of clients. The solution of the problem - CRM-system, which automates business processes and, as a consequence, eliminates failures caused by the human factor.

Sooner or later, any business owner comes to the fact that everything seems to be working well. Still, there are a huge number of gaps, without which business could get to a completely different level of business and management. To move to a new stage, you need to deal with the pressing problems and routine by implementing CRM.

The implementation of CRM has a huge number of advantages. We have found out the main ones, which allocate more of the number of entrepreneurs. 

Benefits of implementing CRM:

  • Maintaining a customer base;
  • Improvement of managers' performances;
  • Control of employees in the workplace;
  • Setting and executing tasks;
  • Automation of business;
  • Reporting on key performance indicators in CRM-system;
  • Increase profits and optimize costs;
  • Case planning and notification;
  • Electronic document management.

Do you need services from CRM consulting companies in Mumbai?

Still do not understand whether it makes sense to purchase CRM or not? Let's deal with it together!

If you want to establish internal business processes of the company, work on customer loyalty, increase profits and reduce costs, improve management, reporting and improve the overall efficiency of the business - certainly, the implementation and configuration of CRM are necessary - hire CRM consulting companies in Mumbai.

Implementation of the CRM is suitable for:

  • E-commerce store;
  • manufacturing;
  • Real estate agencies;
  • Agribusiness;
  • Small business;
  • Large chain stores;
  • Wholesale trade;
  • Retail trade;
  • Recruitment;
  • Beauty shops;
  • Dentists;
  • Realtors;
  • Public catering.

CRM can be adapted to any field of activity. Initially, you will be provided with a set of basic tools, and over time you can refine the functionality you need, depending on your requirements.

The purpose of Mumbai CRM consulting services is to develop a strategy for achieving the company's goals in the system.

Services of the best crm consultants include the following stages:

  • Analysis of the necessity of automation of business processes at the enterprise.
  • Identification of required changes and diagnostics of capabilities.
  • Development of detailed system requirements.
  • Definition of budgets and terms required for project implementation.
  • Development of implementation strategy.