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Top Non Voice BPO Companies 2020

In the case of outsourcing non-voice business processes, employees do not work in call centers, and work at workplaces, performing back-office tasks; thus, they do not use their voice. In a non-voice based process, the tasks, as well as customer issues handled through email and chat. There are some services handled in the non-voice process like:

  • Order Processing
  • Billing
  • Transcription
  • Email/ Chat-Based Customer Support
  • Email/ Chat-Based Technical Support

Unlike voice BPO, where employees just need to be able to speak, non-voice BPO employees usually need formal training in their specific field to perform their work duties. Actually, the non-voice processes are as cost-effective and efficient as voice processes, so it’s only up to you what type of BPO to choose. Here is a list of best and affordable Non-Voice BPO companies ranked based on proven skills & experience.

Non Voice Business Process Outsourcing Companies. Best Non Voice BPO Companies 2020 | Superbcompanies

List of the top non voice bpo companies

2nd Office is your eCommerce Outsourcing partner in growing your online business. They are a highly-specialized, Philippine-based, Offshore & Outsourcing Company that offers a variety of solutions primarily focused in supporting eCommerce Front and Back Office Operations, Startups, Tech companies, Accounting Firms, Marketing Agencies, Web Development & Design Companies.
Rates
< $25 / hr
Employees
50 - 249
Founded
2012
Country
Philippines
With over 30 + years of combined experience, 4D Global offers customized healthcare solutions to their clients. Their team of professionals has comprehensive Healthcare industry knowledge and skills that provide innovative & complete solutions to their clients’ challenges. 4D Global optimizes their client’s revenue cycle by leveraging their knowledge & experience to reduce the operating and capital costs, to increase cash flow and productivity.
Rates
< $25 / hr
Employees
50 - 249
Founded
2015
Country
India; United States
A1 Callcenter is a CISCO based outsourcing call center as well as a full-service call center consulting group. Our business improvement strategy includes formal selection criteria for focusing on the most important improvement initiatives, and deployment of the right resources. We provide Offsite Receptionist Services, Order taking Services, Website Receptionist Services and Seminar Registration Services to develop a business.
Rates
< $25 / hr
Employees
250 - 999
Founded
2009
Country
India
Acelerar is a leading KPO firm offering a wide range of KPO services. Our services include virtual assistants, data entry outsourcing, human resource outsourcing, call center services, e-commerce product listing service, data cleansing service, data verification service, list building service and many more.
Rates
Undisclosed
Employees
50 - 249
Founded
2010
Country
India
Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization’s infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Rates
< $25 / hr
Employees
1,000 - 9,999
Founded
2005
Country
Philippine; United States; Australia; Dominican Republic
AdvancedMD, based in South Jordan, Utah, is a healthcare technology company that employs more than 500 people. The company offers cloud medical office software to ambulatory medical practices. The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking.
Rates
< $25 / hr
Employees
250 - 999
Founded
1999
Country
United States
Alcor offers an alternative to the traditional IT outsourcing model: your own software Development Center fully backed by our operational services. With 10+ years of experience, we can offer access to 100,000+ IT talents in Ukraine to assist you in opening your R&D office and further support it from an operational standpoint (we do not have our own delivery).
Rates
Undisclosed
Employees
50 - 249
Founded
2007
Country
Ukraine
AM Navigator provides an array of affiliate marketing services: from full service affiliate program management to co-management, and from program audits to affiliate marketing consulting, and training.
Rates
$200 - $300 / hr
Employees
2 - 9
Founded
2007
Country
United States
Back in 1987, Ameridial’s first client was a national health organization that hired us to recruit volunteers. It was a job that demanded caring and compassionate callers who believed in our client’s mission – and callers able to recruit volunteers with an authentic commitment to help. Over the years, our culture was formed by making these calls, resulting in a company now ranked among the nation’s Top 50 teleservices agencies – one that consistently meets and exceeds front-end conversion and back end performance goals, including show rates, installation rates and retention rates. How do we do it? Ameridial agents are trained in the art of care and compassion. For every client, for every new program application – we work hard to deliver a positive return-on-investment for your business. The Ameridial culture is your competitive advantage.
Rates
< $25 / hr
Employees
1,000 - 9,999
Founded
1987
Country
United States
Ansafone is a 24/7/365 US-based call center service provider and BPO company leading successful businesses toward a premier customer experience. We’ve been there for your customers around the clock with the courteous help and expert knowledge they need to stay engaged with your business. Thanks to over 50 years of call center experience, we can deliver the exact tools, technology and staff you need to operate an essential call center and BPO services.
Rates
$25 - $49 / hr
Employees
250 - 999
Founded
1970
Country
United States; Canada
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